CustomUniforms.co.uk Reviews 186

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including fleeces, hoodies, and polo shirts, noting their durability and comfort. Many appreciate the straightforward ordering process and the excellent service, highlighting the company's efficient communication and quick delivery. The personalization aspect is frequently commended, with reviewers valuing the option to approve designs before production. However, some customers also noted occasional issues with their orders. A few people mentioned receiving items with misspelled names, indicating a need for careful review of personalized details.

What people talk about most

Product

People report positive experiences with product quality and design. Customers praise the excellent quality of... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products like hoodies,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing quality, super efficient customer service - when you place your order, they’ll contact you via email to ask if the logo is what you want before dispatch which I think is great. Colleagues at w... See more

Rated 5 out of 5 stars

I've ordered from them twice now. Lovely fleeces, keeps you fairly warm, especially during night shifts in the ward. Prompt and sends you a picture of the personalisation before customising the item.... See more

Rated 5 out of 5 stars

NHS fleeces that comply the NHS dress code - ideal. Customised with name so they don't mysteriously disappear. Ordering was straight forward. They sent me a proof by email to confirm I was happy - gre... See more

Rated 5 out of 5 stars

Im so pleased, and i know my wife will love it. The quality is great and the logo is stitched really intricately so it's so clear to read. Great pre-delivery service as well by them sending me a... See more


Company details

  1. Uniform Store

Written by the company

Custom Uniforms are the leading NHS Uniforms Suppliers and Work Uniforms. We offer Embroidery & Printing onto a wide range of Workwear for great prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've ordered from them twice now

I've ordered from them twice now. Lovely fleeces, keeps you fairly warm, especially during night shifts in the ward. Prompt and sends you a picture of the personalisation before customising the item. Sizing are generous, personally I would size down. Will order again!

October 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

NHS fleeces that comply the NHS dress…

NHS fleeces that comply the NHS dress code - ideal. Customised with name so they don't mysteriously disappear. Ordering was straight forward. They sent me a proof by email to confirm I was happy - great opportunity to check you've spelt everything correctly. Fleece arrived short time after. Very happy.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! I was informed step by step and once happy with the logo they sent me the final jumper, which is absolutely perfect and i love it!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Communication was amazing they sent me a sample of the logo before it was made, this was 3 days after I ordered and 2 days later it arrived! The fleeces are perfect, true to size and the staff are lovely. Will definitely be recommending!

September 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Waterproof Jacket

Ordered a personalised waterproof jacket for a leaving gift communication was 100% throughout, it arrived quickly, quality was amazing would highly recommend ordering from this company.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fleece

So easy to do. Made a mistake ordered wrong item, no hassle to change. Always kept me updated and arrived quickly

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good service, fantastic quality products

Fantastic from start to finish, communication was absolutely outstanding.
When my purchases of polo shirts arrived, they were of high quality and the design is amazing.
I would definitely, definitely recommend this company to anyone.
I'm so, so very happy

July 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Buying my own nhs uniform…

Having difficulty getting and having enough uniform the polo shirts are good quality and mean I can have enough uniform.
They are lively put some pens in with a large order that is the family run feel of the business

May 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Custom uniforms is a great business

I used Customuniforms in the past and this one time never disappoints me. The quality of garments is superb. New fleece material is so soft and comfy. Design of the embroidery is amazing. I am definitely going to order more. Thank you

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch customer service and quality

I've used custom uniforms before and was so pleased with the service and the quality of the items I ordered from them again.

The range is broad and the customer service and speed of turning items around is brilliant. Quality of the items is really good too and have had loads of comments 'where did you get that from' :)

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Love this company,have ordered a few work items for my husband and they're all good quality and wash brilliant,would definitely recommend them 👌

April 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommended

Good quality jacket,washes well,excellent design and stitching.Very impressed with the speed of delivery and the communication. Would most definitely recommend, will be ordering more soon

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the lab coats

Very happy with the lab coats purchased from Custom Uniforms. The quality of the garment and the embroidery is first class. We will be using Custom Uniforms for all of our labwear from now on.

February 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look