CustomUniforms.co.uk Reviews 186

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including fleeces, hoodies, and polo shirts, noting their durability and comfort. Many appreciate the straightforward ordering process and the excellent service, highlighting the company's efficient communication and quick delivery. The personalization aspect is frequently commended, with reviewers valuing the option to approve designs before production. However, some customers also noted occasional issues with their orders. A few people mentioned receiving items with misspelled names, indicating a need for careful review of personalized details.

What people talk about most

Product

People report positive experiences with product quality and design. Customers praise the excellent quality of... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products like hoodies,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing quality, super efficient customer service - when you place your order, they’ll contact you via email to ask if the logo is what you want before dispatch which I think is great. Colleagues at w... See more

Rated 5 out of 5 stars

I've ordered from them twice now. Lovely fleeces, keeps you fairly warm, especially during night shifts in the ward. Prompt and sends you a picture of the personalisation before customising the item.... See more

Rated 5 out of 5 stars

NHS fleeces that comply the NHS dress code - ideal. Customised with name so they don't mysteriously disappear. Ordering was straight forward. They sent me a proof by email to confirm I was happy - gre... See more

Rated 5 out of 5 stars

Im so pleased, and i know my wife will love it. The quality is great and the logo is stitched really intricately so it's so clear to read. Great pre-delivery service as well by them sending me a... See more


Company details

  1. Uniform Store

Written by the company

Custom Uniforms are the leading NHS Uniforms Suppliers and Work Uniforms. We offer Embroidery & Printing onto a wide range of Workwear for great prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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Rated 1 out of 5 stars

I ordered my rainbow personalised…

I ordered my rainbow personalised hoodie nearly 3mths ago and still waiting for it to arrive, very disappointed when my work colleagues didn't have to wait this long. Due to this my rating is low

August 9, 2020
Unprompted review
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Rated 5 out of 5 stars

Extremely helpful and pleasant customer…

Extremely helpful and pleasant customer service. Liz was quick to respond to any questions. Our team all love their personalised fleeces. I would say the fleeces are quite generous in size, and good quality. Thank you from our team to your team!
Cheryl

August 8, 2020
Unprompted review
Rated 4 out of 5 stars

New Hoodie

In June this year i ordered a new hoodie from your company great but i have only just had the hoodie in the last two weeks i have washed it and it is great it is warm and looks really nice on especially with the hospital logo and my name i am really pleased with it.
my only niggle was the amount of time it took to come but apart from that i am delighted with the hoodie

August 5, 2020
Unprompted review
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Rated 2 out of 5 stars

Thin material

Took to long for order, £7.50 delivery fee was overboard plus the material is so thin compared to my other work mates jackets.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Jacket

The jacket I bought was absolutely stunning, the embroidery was stunning and done to perfection. Absolutely loving the jacket.

August 3, 2020
Unprompted review
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Rated 4 out of 5 stars

Ordered my 2nd NHS item from this…

Ordered my 2nd NHS item from this company. Quality of both items very good, however sizes are a bit hit and miss.
Both items were ordered in size XL.The fleece jacket was a bit on the large side and the soft shell jacket is too small but cannot return this item as it’s personalised.

August 1, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous quality.

Fabulous quality.
Really lovely, personalised polo shirt and zip hoody.
Accepting high demand at this busy time, delivery exceeded initial expectation.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with the design made for…

Very pleased with the design made for me.
The quality of my fleece is excellent.
The zipper , also on pockets, are strong. Pockets lined.
Very warm , thick , cosy fleece .
Service excellent too, with communication.
Staff in work so impressed , several have already ordered.

July 29, 2020
Unprompted review
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Rated 4 out of 5 stars

NHS hoodie

This product is great and the logo is exactly what I ordered. The only issue I can raise is the amount of time you have to wait from ordering to receiving it was over 2 months.

July 29, 2020
Unprompted review
Rated 3 out of 5 stars

Extremely slow delivery

If the order had bot taken so long, I would have given a better review. Over 3 weeks just to confirm the logo then another 3-4 weeks delivery. The only reason im not recomending them to friends & coleagues. The hoody is lovely quality but delivery ridiculous time to wait. I ordered something else from hong kong and it came in a week lol.

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

very happy.

As expected item took a little longer than normal with the current covid situation but fair play they are working flat out after being inundated with rainbow orders,very happy with service and product.

July 27, 2020
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Rated 5 out of 5 stars

So comfy

So comfy, delivery was quick and the lady who I spoke to at the company was lovely,

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Really pleased with my Zip embroided hoodie. Professional service and good quality product.
Really really recommend this company and the products.

July 25, 2020
Unprompted review

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