Cut My Reviews 

21,625
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,795 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products, noting that items are cut to precise specifications and fit perfectly for their intended use. The ordering process is often highlighted as easy and seamless, supported by excellent and efficient customer service. Many people also appreciate the fast and prompt delivery, with products arriving well-packaged. However, some customers also noted occasional issues with delivery, including delays, changes to delivery dates, or lack of tracking information. A few people also experienced products arriving damaged in transit or with manufacturing defects like incorrect cuts, wrong dimensions, or scratches.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the good quality, precise cutting, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the fantastic quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its swiftness, efficiency,... See more

Order

Customers had positive experiences with order, praising the ease of placing orders online and the helpfulness... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed, efficiency, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the hardwood plyboard board supplied. No marks, no warping, no splits. All edges sound. Cut to perfection. Packaging of the first order. Only downside was a delay of one week by the... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience. Yes they cut a sheet of Plexiglass to order. Did it very well. The courier managed to damage it. Megan Roberts answered the phone to me. I had informed them by email prev... See more

Company replied

Rated 5 out of 5 stars

Excellent service, quality, & value. They let us know delivery was slightly delayed due to an issue with our order picked up on the quality check, excellent from our point of view meaning the panels... See more

Company replied

Rated 5 out of 5 stars

Really fast service, good quality products and finish. Has created a beautiful space! Would 100% use again. Only slight downside is that we didn't have any physical instructions in the packaging but... See more



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,625)

5,602 reviews in the last 12 months

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Rated 3 out of 5 stars

The order was incorrectly manufactured…

The order was incorrectly manufactured (wrong sides with edging). Delivered swiftly and otherwise well packaged.
It took a few days for them to respond to my complaint. Eventually resolved by my keeping the item with a 30% refund - I had suggested 50% but they wouldn’t budge from 30%. This was refunded fairly quickly.

June 26, 2026
Rated 5 out of 5 stars

Amazing service and quality

Really fast service, good quality products and finish. Has created a beautiful space! Would 100% use again.
Only slight downside is that we didn't have any physical instructions in the packaging but all was available online... And easy either way!

June 26, 2026
Rated 1 out of 5 stars

Damaged and wont respond to emails

The perspex arrived damaged with a crack next to a cutout we paid for. We have sent 3 emails to the company and havent received a response in over 2 weeks. This hasnt been the quality of experience (product or customer service) which we expected from the company.

June 26, 2026
Rated 1 out of 5 stars

Poor finish, poor service

Offered a discount code by them which didn't work (not valid apparently) raised this to them and they wouldn't honour the code on my purchase but instead offered discount for future purchase instead which is entirely useless.
When the product finally arrived, it was cut to dimensions but that is what is expected. What isn't expected is that the sheet to arrive with numerous scratches and machine wear all over it and the edges to be jagged and poorly finished. Considering the price, this fell well below the standard of quality I would expect and I coupled with the less-than-useful customer service, I will not be purchasing from them again nor recommending them. If anything, I would be warning anyone to avoid them.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I couldn't place my order online (system error on my computer) so I spoke to someone and they completed the order within seconds, sent the invoice and processed my order. Within a week my custom shelves had arrived, sizing was perfect!
Excellent and efficient service with prompt delivery. Will be using again.

June 26, 2026
Rated 5 out of 5 stars

Highly accurate cutting, though my project is currently on hold!

I ordered a custom 5mm double-sided frosted acrylic sheet (1420mm x 430mm) with two 130mm diameter holes to mount a dual-hose portable air conditioner using magnetic strips.
The acrylic itself is absolutely fantastic. CutMy executed the dimensions and the hole cutouts perfectly to my exact specifications. The frosted finish looks great and the material quality is excellent.
Unfortunately, my project is temporarily stalled because the AC retailer accidentally sent me a single-hose unit instead of a dual-hose model. To make matters worse, dual-hose units are now completely out of stock everywhere in the UK. I am currently facing a dilemma where I might have to manually modify this perfectly cut piece of plexiglass to accommodate a "hose-in-hose" configuration instead.
Despite my external issues with the appliance, CutMy did an amazing job with the fabrication. I already have a few other projects lined up for later this year and will absolutely be using them again. I can safely recommend this company for precise, high-quality custom plastic cutting.

June 25, 2026

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