Cut My Reviews 

21,898
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,841 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the precision and accuracy of the cut products, noting that items fit perfectly to their specifications. People also appreciate the high quality of the materials and the excellent packaging that ensures products arrive well-protected. The ordering process is frequently described as easy and straightforward, with many highlighting quick delivery and great overall service. However, some customers also noted issues with delayed deliveries, items arriving damaged, or being sent to the wrong address. A few other people also felt that products sometimes had scratches, were not as advertised, or had components missing.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising items for being cut precisely... See more

Quality

Users describe positive interactions with quality, frequently highlighting the excellent standard of cutting... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick delivery times and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Consumers find service to be positive, with many reviewers praising the prompt and efficient service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All my MDF panels arrived promptly, carefully wrapped and protected. Cut and edged to an excellent standard. However, discovered one section had been cut 12mm too narrow. Quick phone call and Charlie... See more

Rated 5 out of 5 stars

I ordered 4mm polycarbonate clear sheet,cut to close specifications.It arrived in perfect condition,cut exactly to my spec.it enabled me to fit the hot air ducting from my air con unit out through m... See more

Rated 5 out of 5 stars

My patio table glass top was recently damaged during the strong winds. I looked at replacements which were very expensive; then discovered the CUT MY Acrylic options. Easy to order, great communicatio... See more

Rated 5 out of 5 stars

The web page made the process of getting a quote and placing an order ever so easy. Once the order was placed I was updated on progress and given a delivery date which was met. The Perspex panel was v... See more



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,898)

5,326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with the new acrylic…

Very pleased with the new acrylic window. The size of the window is accurate to my measurements as is the cut-out for the hose of my meacocool 12000 btu portable air conditioner. Thank God I got this just in time for the 2026 summer heatwaves.

July 8, 2026
Rated 1 out of 5 stars

Item turned up damaged - no response to emails

Item turned up in a terrible condition, scratches everywhere. I tried to reach out to the company to resolve the issue and I've been ignored for over 2 weeks now despite multiple emails. I'd stay clear of this company...plenty of alternative companies out there I would try first based on my experience.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy site to use

Super easy site to use, best value for money out of a bunch I looked at and the product was packaged well and delivered on time. Really pleased. Will be ordering again.

June 25, 2026
Rated 1 out of 5 stars

Not recommended

Not recommended! Ordered samples over 2 weeks ago. Still haven’t received them and they stopped responding to my emails. They used weird courier company who also did not respond. Very poor service. I would say it could be a scam. Took your money and stopped responding when the issues occurred. Not recommended.

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Promises much, delivers a useless product

Terrible service. Avoid. One star is too generous. A bespoke service that on the order states 2 panels and is then supplied as a 5-part self-assembly kit is not bespoke. Customer service is adamant that the 5-part kit is how they supply this type of order, so not a mistake. Do not take the visual graphic of your order, or the measurements you supply as an indication of the panels you will receive. CutMy will slice your panels in to smaller items to save on shipping and leave you with a jumble of parts to assemble.

July 21, 2026
Unprompted review
Rated 3 out of 5 stars

Quick delivery

Arrived within a recent timeframe, well packaged, although disappointed with item received as its scratched in many parts and doesn't look like a new piece of perspex, could not return as joiner was booked to fit it for a certain day.

July 7, 2026
Rated 5 out of 5 stars

Highly recommended

Have used Cut My a few times in the past for a number of projects. Love the number of options and materials they provide. Quality has always been good and deliveries extremely well packed and delivered on time.

July 7, 2026
Rated 5 out of 5 stars

My patio table glass top was recently…

My patio table glass top was recently damaged during the strong winds. I looked at replacements which were very expensive; then discovered the CUT MY Acrylic options. Easy to order, great communication and product arrived within a few days. Just the job and highly recommend this company. Great work, thankyou

July 7, 2026
Rated 4 out of 5 stars

Great service and the perspex and the…

Great service and the perspex and the hole you put in it was fantastic just the job.
The only thing is the delivery company you use are useless. Said they tried to deliver it only thing is they had the totally wrong house. We eventually got it a few days later, that's my only negative point.

July 7, 2026
Rated 5 out of 5 stars

Would recommend

Straightforward ordering system.
Fast delivery.
Well packaged.
Exactly the size required, lovely quality.
My only criticism is that the label leaves a sticky residue that slightly discoloured the worktop.

June 25, 2026
Rated 5 out of 5 stars

Exactly what I needed

I just needed a small fillet for behind a cupboard and don’t have the tools myself to cut it. I used chatgpt to sketch out the shape and dimensions and create the file Cut My needed. Simple to order, arrived pretty quickly and was exactly what I ordered. Really pleased with it

July 7, 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience! Everything clearly explained on the website, ordering process was very easy, samples were delivered very quickly.
Prices are very good, comparing with other mterials available on the market!! Thank you :)

June 25, 2026

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