Cut My Reviews 

21,952
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,841 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the precision and accuracy of the cut products, noting that items fit perfectly to their specifications. People also appreciate the high quality of the materials and the excellent packaging that ensures products arrive well-protected. The ordering process is frequently described as easy and straightforward, with many highlighting quick delivery and great overall service. However, some customers also noted issues with delayed deliveries, items arriving damaged, or being sent to the wrong address. A few other people also felt that products sometimes had scratches, were not as advertised, or had components missing.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising items for being cut precisely... See more

Quality

Users describe positive interactions with quality, frequently highlighting the excellent standard of cutting... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick delivery times and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Consumers find service to be positive, with many reviewers praising the prompt and efficient service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All my MDF panels arrived promptly, carefully wrapped and protected. Cut and edged to an excellent standard. However, discovered one section had been cut 12mm too narrow. Quick phone call and Charlie... See more

Rated 5 out of 5 stars

I ordered 4mm polycarbonate clear sheet,cut to close specifications.It arrived in perfect condition,cut exactly to my spec.it enabled me to fit the hot air ducting from my air con unit out through m... See more

Rated 5 out of 5 stars

My patio table glass top was recently damaged during the strong winds. I looked at replacements which were very expensive; then discovered the CUT MY Acrylic options. Easy to order, great communicatio... See more

Rated 5 out of 5 stars

The web page made the process of getting a quote and placing an order ever so easy. Once the order was placed I was updated on progress and given a delivery date which was met. The Perspex panel was v... See more



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,952)

5,351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality, great service.

Really great website, so easy to put in the size and shape you want, and all the dimensions. My order came exactly to size, with fixing holes, rounded corners and polished edges. Could not fault it in any way, really well packaged too, and I was very happy with the price. From placing the order, to the delivery was only a couple of days, so great service all round. Would certainly buy from this companny again, and recommend them without hesitation.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

after the first order was bad they…

after the first order was bad they replaced it with another order with the same problem

July 9, 2026
Cut My logo

Reply from Cut My

Hi Phil,

We're sorry to hear that you were disappointed with your experience.

After the original order did not meet your expectations, we arranged a replacement in an effort to resolve the issue. Unfortunately, the replacement displayed the same characteristics, as the dark markings are an inherent feature of this particular oak finish and are intended to replicate the natural variation found in real timber.

We appreciate that this was not the appearance you were expecting, and we apologise that this was not made clearer before the replacement was manufactured. Once you informed us that you no longer wished to receive a further replacement, we arranged a full refund to resolve the matter.

We sincerely apologise for the inconvenience caused and appreciate your feedback, as it helps us improve both our products and our service.

Kind regards,
Cut My

Rated 5 out of 5 stars

Simple easy way to Panel

Really easy to Order, arrived well packed and earlier than initially thought.
Easy to put up, and looks the business now it's painted.
Only criticism would be, that Cut My add something to End Strips to identify them as possibly different size to other Panels.

July 8, 2026
Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery was very good. They even took the time to leave the delivery in the greenhouse. Which I guess makes that excellent

June 26, 2026
Rated 5 out of 5 stars

excellent experience

I am so pleased with this company, extremely easy to order, quick delivery and better value than other companies I was looking into, it was a pleasure from start to finish. Thank you so much, I ordered some acrylic panels and installed tripple glazing on my windows with magnetic tape, it looks literally like glass.

July 9, 2026
Rated 5 out of 5 stars

Great company

Great company
Have used again
Shame APC couriers can’t read and deliver to wrong address
Now upto me to track item down
Complained to APC got told he’s a new driver not their problem !!!

May 12, 2026
Rated 5 out of 5 stars

Wonderful

Wonderful! I've order two doors for my wardrobe with some custom cuts and drills. everything as I was expected. thanks 👍

July 9, 2026
Rated 5 out of 5 stars

Good experience

The order arrived when advised, it was packaged well
and the perspex unmarked. I was abled to fit easily as the measurements were spot on and the finished windows look great. Thanks for great service.

July 9, 2026

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