CV ELECTRONICS LTD Reviews 162

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the efficiency and ease of their overall experience, often noting quick turnaround times for repairs and deliveries. The customer service is frequently described as outstanding, with consumers valuing the clear communication and reliable support. Reviewers are particularly impressed with the promptness of the delivery service and the high quality of the products. The company's ability to quickly resolve complex issues, even under tight deadlines, is a recurring theme, with many customers expressing their satisfaction with the speed and effectiveness of the repairs.

What people talk about most

Service

People report positive experiences with service, consistently praising the efficiency, helpfulness, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being very... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the excellent... See more

Product

Clients share positive opinions on product. Many customers praise the quick turnaround, with some receiving... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the quick collection times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CVE could not have been more helpful! Sent a faulty ECM to them on a Wednesday, had a fully functioning unit back on Friday and Truck back on road that day. Manufacturer didnt even have a unit in... See more

Company replied

Rated 5 out of 5 stars

CV electronics has provided an ideal repair option for the wiring loom for my DAF adblue harness. Instead of replacing the complete harness from DAF costing over £150 CV Electronics has provided an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very helpful on phone and as repair was urgent got it done ready for collection next day. (We were late to collect due to to collisions on motorway and they waited for us to arrive... See more

Company replied

Rated 5 out of 5 stars

well what can i say .....absolutely fantastic service we had a failed daf cf As-Tronic Gearbox Modulator and sent it off to as tronic who sent it to Denmark for repair and then after 2 weeks it ca... See more

Company replied


Company details

  1. Truck Parts Supplier

Written by the company

The UK’s Premier Remanufacturer of Commercial Vehicle Electronics Good service is everything to us and we would love the opportunity to prove that to you. We specialise in the remanufacturing of Instrument Clusters, ECU’s, Adblue Pumps and can repair the majority of the other Electronic parts on Volvo, Scania, DAF, Mercedes, MAN, Iveco, Alexander Dennis, Optare and Wrightbus. Please take a look at our latest Catalogue. We collect your parts free of charge and aim to turn them around the following day. All parts we service have a 24 month warranty. Our Customer Portal allows you to have full visibility of your part/s during its refurbishment journey. It not only allows you to access the status of your current jobs but also previous jobs & invoices for ease of use. The company has over 60 years of experience and are always happy to assist you with any technical assistance we can. Feel free to contact us if you wish to discuss the faults you are experiencing before sending in your parts. Let CV fix it for you


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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Rated 5 out of 5 stars

great communication

great communication, fast replies and very helpful!

August 7, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you, Alan! I’m so pleased you were happy with your remanufactured Mercedes PLD and our communication and support. It was a pleasure to assist you.

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Rated 5 out of 5 stars

well what can i say .....absolutely…

well what can i say .....absolutely fantastic service
we had a failed daf cf As-Tronic Gearbox Modulator and sent it off to as tronic who sent it to Denmark for repair and then after 2 weeks it came back as not able to repair due to no parts available so we sent it to cv electronics who within collected same day and within 24hrs had it repaired and on way back to us
100% customer satisfaction from me

July 21, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much Dave for taking the time to leave such a detailed and positive review!

We’re really pleased we could help where others couldn’t – getting your DAF CF ZF AS-Tronic gearbox modulator repaired and back to you so quickly. Same-day collection and a 24-hour turnaround is exactly the level of service we aim to deliver, and it’s brilliant to hear we hit the mark for you.

Your 100% satisfaction means a great deal to us – thanks again for your trust and kind words!

– The CV Electronics Team 🚛🔧

Rated 5 out of 5 stars

Very efficient and helpful did there best for me …

Very efficient and helpful did there upmost to get returned quick for me resulting in a quick turnaround getting the vehicle back earning money

June 17, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your kind review. We're really pleased to hear you found our service efficient and helpful. It's always our aim to get vehicles turned around as quickly as possible so you can get back on the road and earning. We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, fast and efficient, the overall service was 5*

June 6, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Simon we're absolutely delighted to hear that you were pleased with the service. Providing fast, efficient, and top-quality customer care is exactly what we strive for, so it's wonderful to know we hit the mark. We truly appreciate your 5-star review and look forward to welcoming you again soon!

Rated 5 out of 5 stars

Outstanding company

Cannot rate CV highly enough! I boxed my pump up on Wednesday evening and received it back Friday morning. Great communication all the way through and Paula was extremely helpful. I will definitely be returning, outstanding service

June 4, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your kind words Andrew and fantastic review! We're thrilled to hear you were so pleased with the service and turnaround time. It's great to know Paula was able to assist you throughout – we'll be sure to pass on your amazing feedback. We really appreciate your support and look forward to welcoming you back in the future!

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Rated 5 out of 5 stars

Great services from cv electrics

Great services from cv electrics, easy to use website, commutation is great through the messaging system
Would definitely use again
Many thanks
Kearsley agri services

June 18, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Pete so much for your kind words! We're delighted to hear you found our services great and the website easy to use. It's also brilliant to know the messaging system worked well for you – we always aim to keep communication clear and straightforward. We really appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Prompt response and quick delivery

Prompt response and quick delivery. Vital in our industry where vehicle down time is not an option

June 18, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Dave for your kind feedback. We're pleased to hear our prompt response and swift delivery met your expectations. We understand how crucial it is to minimise vehicle downtime in our industry, and we're committed to keeping things moving efficiently for you.

Rated 5 out of 5 stars

Great service from start to finish

End to End communication was fantastic I stumbled across CV when looking for a place to refurb our gear selector units, the price & service is really beneficial especially the turn around time. 8 units done & completed within 5 days with delivery.

looking forward to continue to use you for our business needs.

absolutely fantastic

May 5, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Cameron, Thank you so much for your kind words – we're absolutely delighted to hear that you were pleased with the service from start to finish. It's great to know that our turnaround time and communication met your expectations, and we’re proud to have delivered all 8 units within your timeframe.

We truly value your business and look forward to supporting you with any future needs. Thanks again for choosing us – we really appreciate your trust and support!

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
Online portal makes it easy to keep track. Had a small issue and this was sorted quickly and efficiently.

May 23, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Steve,
Thank you for your kind review. We're so pleased to hear you found the service smooth from start to finish and that our online portal was helpful in keeping things on track. We're also glad we could resolve the issue promptly for you. If there's anything else you need, please don't hesitate to get in touch.

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Rated 5 out of 5 stars

Great communication

Great communication, timescales as agreed, repair competed as agreed.

April 1, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Louise Thank you very much for your review. We're pleased to hear that you were happy with the communication, timescales, and the completed repair. It's always our aim to deliver exactly what we promise. Should you need anything in the future, we’re here to help

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional, my ECU was reprogrammed in a day.

April 14, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Caroline for your kind words! We're delighted to hear you found our service helpful and professional. It's great to know we could get your ECU reprogrammed so promptly. Should you need anything else in future, we’ll be more than happy to assist

Rated 5 out of 5 stars

Excellent service. Highly recommended.

From my first enquiry to the return of the repaired product the service was excellent.
Everything was explained with the procedure and the turnaround was fabulous.
I would highly recommend CV Electronics Ltd.
Even received a tub of sweets as a thank you.

April 17, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you very much Carol for taking the time to leave such a wonderful review. We’re thrilled to hear you were pleased with the service from start to finish, and that everything was clearly explained throughout. We’re delighted you appreciated the little extra treat too! Your recommendation means a great deal to us, and we look forward to being of assistance again in the future

Rated 5 out of 5 stars

First time using CV Electronics,we had…

First time using CV Electronics,we had a problem with a adblue pump took it in 10AM and got it back the same day.Very friendly staff and EXCELLENT service.

April 10, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Pete Thank you for your lovely review. We're so pleased we could get your AdBlue pump sorted the same day and that you found our team friendly and helpful. It’s always a pleasure to hear such positive feedback — we hope to be of service to you again in the future

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Rated 5 out of 5 stars

Quick service and everything works well

April 7, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Trefina,
Thank you for your kind feedback! We're delighted to hear that you received quick service and that everything is working well. If you need anything else or have any questions in future, don't hesitate to get in touch.

Rated 5 out of 5 stars

Great

Great, professional services

March 21, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Cristian,
Thank you very much for your kind review! We're delighted to hear you found our services professional and to your satisfaction. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick turnaround and customer portal to keep track of every stage of the job

March 18, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Colin, Thank you for your excellent review! We're delighted to hear that you found our service efficient and that the customer portal made tracking your job easy. We look forward to supporting you again soon!

Rated 5 out of 5 stars

Excellent communication and their…

Excellent communication and their online system is excellent, having the ability to download the diagnostic reports prior to despatch, shortening the time taken for the item to be repaired and have the vehicle back on the road. Really good service by people who know their job. Highly recommended.
Lee Durose - Suma Logistics Ltd

March 6, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you, Lee! We really appreciate your kind words and are delighted to hear that our communication and online system made the process smoother for you. Ensuring a quick turnaround and getting vehicles back on the road as soon as possible is our priority. It’s great to know you found our service efficient and professional. Thanks again for your recommendation – we look forward to working with Suma Logistics Ltd again in the future! 🚛🔧

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Rated 5 out of 5 stars

Quick and keep you updated throughout the process

CV Electronics repaired a PACCAR Engine ECU for us. The process was quick and easy, with regular updates. They give you access to their portal, which includes relevant information on the repair.
Most importantly, the truck is back up and running within a few days of booking.

February 19, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your fantastic review! We're delighted to hear that you found our repair process quick and straightforward, and that our portal was helpful in keeping you updated. Getting your truck back on the road as soon as possible is always our priority, so it’s great to know we achieved that for you. If you ever need our services again, don’t hesitate to reach out. 🚛🔧

Rated 5 out of 5 stars

Volvo Dash repair

Very good service and very quickly repaired and back with us. Excellent service

January 13, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Philip for your wonderful feedback! We're so pleased to hear you were happy with the quick turnaround and excellent service. It was a pleasure assisting you, and we're here anytime you need us

Rated 5 out of 5 stars

Brilliant quick helpful service

Brilliant quick helpful service, highly recommend.

January 20, 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Jo,
Thank you so much for your kind words! We're delighted to hear that you found our service brilliant, quick, and helpful.
Your recommendation means a lot to us, and we look forward to assisting you again in the future

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