CV ELECTRONICS LTD Reviews 163

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the efficiency and ease of their overall experience, often noting quick turnaround times for repairs and deliveries. The customer service is frequently described as outstanding, with consumers valuing the clear communication and reliable support. Reviewers are particularly impressed with the promptness of the delivery service and the high quality of the products. The company's ability to quickly resolve complex issues, even under tight deadlines, is a recurring theme, with many customers expressing their satisfaction with the speed and effectiveness of the repairs.

What people talk about most

Service

People report positive experiences with service, consistently praising the efficiency, helpfulness, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being very... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the excellent... See more

Product

Clients share positive opinions on product. Many customers praise the quick turnaround, with some receiving... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the quick collection times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CVE could not have been more helpful! Sent a faulty ECM to them on a Wednesday, had a fully functioning unit back on Friday and Truck back on road that day. Manufacturer didnt even have a unit in... See more

Company replied

Rated 5 out of 5 stars

CV electronics has provided an ideal repair option for the wiring loom for my DAF adblue harness. Instead of replacing the complete harness from DAF costing over £150 CV Electronics has provided an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very helpful on phone and as repair was urgent got it done ready for collection next day. (We were late to collect due to to collisions on motorway and they waited for us to arrive... See more

Company replied

Rated 5 out of 5 stars

well what can i say .....absolutely fantastic service we had a failed daf cf As-Tronic Gearbox Modulator and sent it off to as tronic who sent it to Denmark for repair and then after 2 weeks it ca... See more

Company replied


Company details

  1. Truck Parts Supplier

Written by the company

The UK’s Premier Remanufacturer of Commercial Vehicle Electronics Good service is everything to us and we would love the opportunity to prove that to you. We specialise in the remanufacturing of Instrument Clusters, ECU’s, Adblue Pumps and can repair the majority of the other Electronic parts on Volvo, Scania, DAF, Mercedes, MAN, Iveco, Alexander Dennis, Optare and Wrightbus. Please take a look at our latest Catalogue. We collect your parts free of charge and aim to turn them around the following day. All parts we service have a 24 month warranty. Our Customer Portal allows you to have full visibility of your part/s during its refurbishment journey. It not only allows you to access the status of your current jobs but also previous jobs & invoices for ease of use. The company has over 60 years of experience and are always happy to assist you with any technical assistance we can. Feel free to contact us if you wish to discuss the faults you are experiencing before sending in your parts. Let CV fix it for you


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CPC 3 modules repairs

Recently used CV electronics for quite a few Mercedes CPC 3 modules repairs. fast and great response when booking in repair. Super quick and easy collection and delivery, all arranged by CV. Repairs have saved use hundreds in replacement parts and vehicle downtime.
100% recommend to anyone in the transport business.

November 30, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD


Thank you Mr Ryall for your positive feedback on CV Electronics. We're glad our quick and efficient service for the Mercedes CPC 3 module repairs saved you time and money. Your recommendation to others in the transport business is greatly appreciated, and we look forward to serving you again in the future.

Advertisement
Rated 5 out of 5 stars

A1 service from CV Electronics

From the phone call to the repair CV Electronics where A1 nothing was too much trouble , I travelled up from the West Midlands & waited for the ECU to be unlocked & repaired, all the staff are very helpful & friendly... would definitely recommend them 100%

November 14, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Pat, I'm glad to hear you had such a positive experience with CV Electronics. Thanks for sharing your recommendation!

Rated 5 out of 5 stars

Easy to deal with company

Easy to deal with company. Fast turn around and completely satisfied with works carried out.

November 24, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much Emma for your positive feedback! We're thrilled to hear that you found us easy to deal with and that you were completely satisfied with the work we carried out. 👍

Rated 5 out of 5 stars

Top service, great company to use.

We used CV Electronics to do a referb on our instrument cluster.
They were great we couldn't recommend them enough. Correspondence was great along with top service.
We will defiantly use them again.

November 15, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Claire for choosing CV Electronics for your instrument cluster refurbishment! We're thrilled to hear that you had such a positive experience with our services. Your recommendation means a lot to us, and we're pleased that you found our correspondence and service top-notch. 😃

Rated 5 out of 5 stars

Mercedes MP4 Actros

Got a Mercedes Actros MP4 would not start saying Control unit problems and Brake Characteristics changed didn't know if it was CPC unit or Main ECU took them both down explained what was happening the office knew straight away it was the CPC unit which saved me a fortune, they repaired and I got it back the next day well impressed kept me up to date and very professional

Phil Store-alot ltd

November 22, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Philip We're glad to hear our team efficiently identified and resolved the issue with your Mercedes Actros MP4 CPC-3, saving you both time and money. Thank you for trusting us with your ECU remanufacture and for your appreciation of our professional service !😀

Advertisement
Rated 5 out of 5 stars

Product(s) refurbished and returned…

Product(s) refurbished and returned quickly, saving both parts cost and vehicle down time.

November 23, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Colin for your positive feedback! We're delighted to hear that our quick refurbishment service met your needs, helping you save on parts cost and minimising vehicle downtime 👍

Rated 5 out of 5 stars

Excellent experience

Excellent experience...right from the first call Michelle and the team at CVE were on the case.
The whole experience was easy and they new exactly what I needed.
3 days from my call the lorry was back on the road and the part has a 24 month warranty.
I was recommended to CVE by my mechanic and I will (and already have) be passing on their number.
Great team.
Many thanks.
Rick.
CLASS ONE DRIVER TRAINING

October 25, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much Rick for your glowing review We're thrilled to hear that your experience with us was excellent and that our team, led by Michelle, provided you with prompt and efficient service.
It's fantastic to know that we were able to get your lorry back on the road in just three days, and we're glad you're reassured by the 24-month warranty on the part.

We're grateful to your mechanic for recommending us, and even more so to you for passing on our number. Your endorsement as a Class One Driver is invaluable to us. Our team takes great pride in their work, and it's always encouraging to receive such positive feedback.

Looking forward to assisting you again in the future, and thanks once more for choosing CV Electronics. 👍

Rated 5 out of 5 stars

Speedy service no hassle transaction…

Speedy service no hassle transaction product worked fine once refitted

October 6, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Darren, we appreciate your feedback! We're delighted to hear that you had a speedy and hassle-free experience with us, and we're glad to know that the product is working well for you after refitting.

Advertisement
Rated 5 out of 5 stars

Fabulous service from my first call to…

Fabulous service from my first call to receiving my Mercedes Tourismo ACM unit back in perfect working order in . Would highly recommend.

September 25, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Guy for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service from start to finish. Your trust and recommendation mean the world to us

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Amazing customer Service. All round 5 * highly recommend.

September 29, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much David for your glowing review! We're thrilled to hear about your positive experience with our delivery and customer service. Our team works hard to ensure our customers are satisfied, and it's always rewarding to know we've hit the mark. We appreciate your recommendation and look forward to serving you again in the future! ✨

Rated 5 out of 5 stars

What a great asset Stef is to CV…

What a great asset Stef is to CV Electronics,

Efficient, polite, and a dream to seal with,

Well done Stef

September 22, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for taking the time to share your positive experience with us. We're delighted to hear that Stef provided you with exceptional service. At CV Electronics, we take pride in our dedicated team members, and it's always rewarding to hear when they make a difference for our customers. We'll be sure to pass on your compliments to Stef. Thank you for choosing us, and we look forward to serving you again in the future

Rated 5 out of 5 stars

Brilliant service

Brilliant service, 2 days turn around on iveco BCM unit, they fixed it and very fast, staff were brilliant, would 100% recommend to anyone with vehicle electrical faults.

September 8, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for the review and recommendation. We're delighted you had a positive experience with our team and service.

Advertisement
Rated 5 out of 5 stars

Very happy with the service delighted…

Very happy with the service delighted very impressed thankyou for all your help

August 8, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

We're thrilled to hear you're delighted with our service. Your feedback means a lot to us. Thank you for trusting us, and we're always here to help!

Rated 5 out of 5 stars

Was recommended this company for an ecu…

Was recommended the company for an ecu repair for one of our lorries, turned around in 3 days, collected and delivered with no fuss. Repaired at half the cost of a new one with no programming and not having to get recovered to a main dealer

May 1, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Matt,
Thank you for sharing your experience with us! We're delighted that the recommendation led you to our services and that you're satisfied with the quick turnaround, fuss-free collection and delivery, as well as the cost-effectiveness of the ECU repair for your lorry. Your feedback is invaluable and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Straight forward no nonsense

Straight forward no nonsense, got the repair done and part returned ASAP so vehicle could go back into service!

August 18, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Stewart,
Thank you for your review! We're delighted to hear that you appreciated our straightforward, no-nonsense approach. Our goal is to get your vehicle back into service as quickly as possible, and it's great to know we met that mark for you. Looking forward to assisting you again in the future.

Advertisement
Rated 5 out of 5 stars

As an Agricultural Engineering and…

As an Agricultural Engineering and sales firm we need our Scania at our disposal 24/7 so when we identified our co-ordinator was at fault a quick google search came up with CV electronics as the number one specialist for these co-ordinators. A quick phone call and within ten minutes an email appeared with instructions on how to package up etc and collection had been arranged by CV electronics (which saves us a lot of hassle and time, absolute life saver). Unit was collected the next day (Friday) and it was back, in the Scania the following Wednesday, all faults cured. Service was impecible and timescale for repairs was fantastic, I would and will recommend anyone to use this company without hesitation.

May 2, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Mark,
We're incredibly grateful for your detailed and positive review. We understand how crucial your Vehicles are to your Agricultural Engineering and sales operations, and we're pleased that we could facilitate a quick and hassle-free repair process for you. Your acknowledgment of our service quality and timescale is deeply appreciated. Thank you for your strong recommendation; we look forward to serving you and others in your industry again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, very fast and efficient!!

August 1, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Kylie for your positive feedback ! We're delighted to hear that you found our service to be fast and efficient. Your satisfaction is our priority, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, always helpful and any parts ordered always arrive on-time and packed well.

Mainly deal with Michelle, shes always cheerful and a pleasure to talk to,

August 29, 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for the wonderful review! We're delighted to hear that you've had a consistent, positive experience with our service, timely deliveries, and packaging. It's great to know that Michelle's cheerful demeanour adds to your satisfaction. We appreciate your continued business and look forward to serving you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look