CWD Pond Reviews 

220
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic company to deal with. Sleeper pond and all material were top quality cut to the perfect size and delivered on time. After care and advice I received was excellent. Joanne was very helpful an... See more

Rated 5 out of 5 stars

Got 2 Windows för my pond .told me 15working days and delivery was as he said .best price and quality I could find .so good I’m ordering jump guards now .used there mastic and that’s as good as anythi... See more

Rated 5 out of 5 stars

Fantastic service, would highly recommend. Ordered a window for the pond I built through them and they were more than happy to answer questions and provide advice on window sizes/glass thickness/insta... See more

Rated 5 out of 5 stars

Thanks team for your advise and videos on how to add a window to a pond. We got our landscapers Arcadia Landscapes to build us a raise stone pond whilst rebuilding our garden. The videos and advi... See more

Company details

  1. Pond Supply Store
  2. Pond Fish Supplier

Written by the company

Pond supplies, Sleeper pond Kits, Pipe & Fittings, Double union ball valves, Pond Filtration and more! UK Stock for quick despatch


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

220 reviews

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4.7

All reviews

(220)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company and so helpful in helping us build the pod we wanted

Thanks team for your advise and videos on how to add a window to a pond. We got our landscapers Arcadia Landscapes to build us a raise stone pond whilst rebuilding our garden. The videos and advice on the phone has allowed us to build a spectacular pond with a great viewing window.

Happy to show pictures

October 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company great service!

Great company, great knowledge and advice, great product and service - nothing more to say - thanks to Carl for all help and advice and fitting service today well worth paying for this guys time cheers Ian

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 5 'My Pond' MS300

I ordered 5 'My Pond' MS300, upon using three of them 2 of the sealant tubes had set half way down, and were therefore unusable.
It would appear unpon examination that the product had leaked at the base, causing the sealant to solidify.
I have 2 remaining, which I am loath to use in case they also have this fault
I note that the base of the tube is stamped 'PRO 20/09/2023'
I would much appreciate a partial refund.
Thank you

September 29, 2024
Unprompted review
CWD Pond logo

Reply from CWD Pond

Hi Patrick,

We had a call from you which i'm guessing was after this review was left?

You said your very old sealant gun may be the culprit as the sealant wouldn't fully cure as you've mentioned, we never heard back so assume everything is now fine?

If so please update your review!

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