CWH Surveyors Reviews 

172
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and professional throughout the entire process. People really appreciate the prompt communication, quick scheduling, and efficient handling of all inquiries. Consumers are also very pleased with the thorough and detailed documents provided following every property assessment. Many individuals note that the team takes extra time to explain complex findings clearly and patiently answer follow-up questions. Happy buyers would strongly recommend these reliable professional services to anyone needing expert property assistance. Everyone involved feels well supported and genuinely cares about delivering outstanding results.

What people talk about most

Service

People report high satisfaction and appreciation for the professional, efficient service provided throughout... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Clients share positive opinions on user_experience, highlighting a very efficient and smooth process with... See more

Response time

Customers had positive experiences with response time, highlighting fast communication and quick turnaround.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

After the initial conversation with both the officer and the surveyor carrying out the work. We arranged a time convenient to all concerned. Once the survey had taken place we waited approx 2 days f... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Building Consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

CWH Surveyors is a team of RICS Chartered Surveyors providing expert, local property surveys and valuations across the East Midlands, West Midlands, Yorkshire, and East Anglia, including Norfolk and Cambridgeshire. Over the past five years we've helped more than 10,000 clients make confident, informed decisions about the properties they're buying, selling, or maintaining. We offer RICS Home Survey Level 2 for properties in reasonable condition, RICS Home Survey Level 3 for older, unusual, or heavily altered properties, and RICS Property Valuations for probate, divorce, Help to Buy, Right to Buy, and private sale purposes. We also provide expert witness property reports and work with a wide network of mortgage panel managers on behalf of corporate clients. Our surveyors are based locally in towns and cities including Nottingham, Leicester, Norfolk, Cambridge, and Grantham, which means the advice you get is grounded in genuine knowledge of the housing markets in your area — not a generic checklist. Clients consistently tell us that what sets us apart is the follow-through: clear communication before and after the survey, a phone call to talk through the findings, and reports that are thorough without being unnecessarily dense. Whether you require a Level 2 survey or a more detailed Level 3 Survey, we aim to give you a property-specific report delivered with clarity, so you know exactly what you're dealing with before you commit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pleased with the service

I was very pleased with the service, everything went smoothly,I would recommend them

June 19, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Linda! So glad everything went smoothly, and we really appreciate the recommendation.

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Rated 5 out of 5 stars

Easy process

Easy process. Team in the office were very helpful, communication was prompt, the report was received within the timeframe, clearly laid out and easy to read through.

June 24, 2026
Unprompted review
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Reply from CWH Surveyors

Thanks, Maddie! Glad the team kept things clear and the report arrived on time — really appreciate the feedback.

Rated 5 out of 5 stars

Very friendly professional company

Very friendly professional company. Give clear help from the start. Very easy to speak to and listen to your needs. Totally professional throughout the whole procedure. Thorough on the reports and help on hand if you need it. Highly recommend.

June 22, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Mark! Really pleased our team listened to your needs and kept the reports thorough throughout. We're always here if you need us.

Rated 5 out of 5 stars

Great surveyor

Our surveyor, Richard was professional and honest and I would recommend him

June 17, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Shona! We'll pass on your kind words to Richard — glad you found him professional and honest.

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Rated 5 out of 5 stars

Surveyor Sophie - Our Saving Grace!

As first-time buyers, we found the service provided by our surveyor, Sophie Jamieson, to be exceptionally thorough and precise. Her comprehensive report highlighted multiple condition rating 3 issues, which ultimately led us to withdraw our offer on the property. The survey successfully uncovered several latent defects that had been cosmetically concealed by the vendor. As you can imagine, we are incredibly grateful that we invested in a professional survey like this before it was too late. We were also highly impressed by the efficiency of the service, as the final report was delivered the very next day! While we are still searching for our first home, we will undoubtedly use their services again in the future and highly recommend the friendly, informative team.

June 4, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Michelle! We're so pleased Sophie's thorough survey helped you avoid a costly mistake, and that we could turn the report around so quickly. Best of luck with the search for your first home — we're here whenever you need us.

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. Very helpful and clear. Would recommend this company.

June 16, 2026
Unprompted review
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Reply from CWH Surveyors

Thanks for the kind words and the recommendation — glad the service was clear and efficient throughout!

Rated 5 out of 5 stars

The gentleman was kind enough to ring…

The gentleman was kind enough to ring me with information the same day survey carried out very grateful.

June 25, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for the lovely feedback — we're glad our surveyor could get you those results the same day. Really appreciate you taking the time to share this.

Rated 5 out of 5 stars

CWH Surveyors were excellent

CWH Surveyors were excellent. Due to unexpected occurrences with our house purchase Myles allowed us to rearrange our survey. As first time buyers he then talked us through the report once we received it and answered all our questions. Would 100% recommend.

June 30, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Ella! Glad Myles could work around your timeline and talk you through the report in detail as first-time buyers. Wishing you all the best with your new home.

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Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, professional, right on point, good communication, normal/average prices but an excellent job done all around, no issues whatsoever. 10/10.

July 24, 2026
Unprompted review
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Reply from CWH Surveyors

Thanks, Dave — a 10/10 review means a lot! Glad the service, communication and pricing all hit the mark.

Rated 5 out of 5 stars

Ab excellent report explaing everything…

Ab excellent report explaing everything very professional and would certainly use them again

June 23, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for the kind words — glad the report was clear and thorough. We'd be happy to help again whenever you need us.

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with CWH Surveyors, particularly Richard, during my recent house purchase.

The survey was thorough and easy to understand, and Richard’s advice was really helpful in giving me confidence throughout the process. It certainly informed my decision and may even have helped me avoid a costly purchase.

The whole process went smoothly, and I appreciated the professional and approachable service from start to finish.

Thank you again, Richard. I wouldn’t hesitate to recommend CWH Surveyors to anyone looking for a reliable and knowledgeable surveyor.

June 10, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you so much for this detailed feedback — we'll be sure to pass your thanks on to Richard. Really glad his advice gave you confidence through the purchase, and congratulations on your new home!

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Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. Didn’t have to wait very long for a surveyor to attend and the report was issued as promised.

June 19, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Mrs Caple — glad we could get a surveyor out quickly and deliver the report on schedule.

Rated 5 out of 5 stars

I would highly recommend CWH Surveyors…

I would highly recommend CWH Surveyors LLP. They provided excellent service, strong technical expertise, and clear documentation throughout. Victoria, the surveyor we worked with, was fantastic and highly professional. Communication was excellent from start to finish, and the report was thorough and well structured.

June 16, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your review and feedback. It is greatly appreciated and we are glad to have been of assistance.

Rated 5 out of 5 stars

I had a level 3 structural survey…

I had a level 3 structural survey completed. The survey arrived promptly. I read the document as a whole as suggested by CWH. There were a few points that I needed clarification on. I spoke to Neil Cook, the surveyor who did the report, he was very helpful and explained the points I had concerns about.

May 28, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your positive feedback in relation to your recent survey. We are glad to hear that Neil was able to assist and guide where necessary.

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Rated 4 out of 5 stars

First star rating

Everything as planned prompt, professional and quick to relay the survey back to us

May 29, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your kind words and feedback, which are greatly appreciated.

Rated 5 out of 5 stars

A thorough survey backed up with a…

A thorough survey backed up with a telephone conversation and a comprehensive report. Traffic light system used in the report detailing what may be required and how to progress with this.

May 11, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your feedback. It is good to hear that the traffic light system assisted in providing clarity to the report.

Rated 5 out of 5 stars

A thoroughly professional service

A thoroughly professional service. We were able to contact the surveyor in advance of his survey together with immediately afterwards in advance of his formal written report which was fantastically detailed & structured

May 26, 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your positive feedback. We pride ourselves on our service and communication, so it is good to hear that it is appreciated.

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