From beginning to end, these guys are a pleasure to work with. Ethan handled out cyber essentials plus this year and was great. Very polite, engaging in a professional way and with great depth and b... See more
Company replied
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Great! Really I couldn’t be more pleased with the support we received. A special thanks to Ethan and Mitchell, who guided us through every step of the process. Excellent support from Cyber Trust in a... See more
Company replied
The process was a lot simpler than I thought that it might be and the staff at Palisade were there to hold our hands throughout. Despite having a few issues with one of our PCs which dragged the proc... See more
The complete understanding and knowledge of what was needed for the work to be completed. Very clear and precise instructions were given at all stages, so friendly, helpful and very patient. Brilliant... See more
Company replied
Company details
Written by the company
Cyber Trust Global's mission is to help you protect your organisation from cyber attack by providing proactive cyber security services and helping you acheive Cyber Essentials Certification.
Contact info
1st Floor, Skyline Plaza, 45 Victoria Avenue, SS2 6DS, Southend-On-Sea, United Kingdom
- 01702 749651
- cyberteam@cyber-trust.co.uk
- cyber-trust.co.uk
Great experience overall
Great experience overall. Very knowledgeable, helpful, patient, and professional throughout. Would highly recommend.
December 10, 2025
Reply from Cyber Trust
Hi Heidi - thank you so much for your five‑star review. We’re really glad you had a great experience and found the process helpful and professional throughout. It means a great deal to us that you would highly recommend our work.
If you ever need anything in the future, we’re always here to help. Thanks again!
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Professional
Professional service. I would highly recommend, very easy to work with them again and a great experience for completing Cyber Essentials
December 3, 2025
Reply from Cyber Trust
Thank you, Andy! It’s always a pleasure working with you, and we’re thrilled you had another great experience completing Cyber Essentials Plus with us. Your recommendation means a lot, and we really appreciate the trust you’ve placed in us again. We look forward to supporting you whenever you need us in the future.
Exemplary service
Exemplary, stress-free, professional service. I would highly recommend them for CE+ certification. Well done and thank you to all the team in particular Stanley and Ethan.
December 5, 2025
Reply from Cyber Trust
Thank you so much, Alastair, for your fantastic feedback! We’re delighted to hear that you found the service exemplary and stress-free. Your recommendation means a lot to us. Stanley and Ethan will be thrilled to know their efforts made such a positive impact. We truly appreciate your trust in us for your CE+ certification and look forward to supporting you again in the future.
Easy to work with made it simple and…
Easy to work with made it simple and easy to sort any issues.
October 28, 2025
Reply from Cyber Trust
Thanks so much, Chris!
Really glad to hear you found us easy to work with and that we could make things simple for you. We’re always here to help and it’s great to know the process felt smooth and straightforward.
Looking forward to working with you again!
I have used the services of Cyber Trust for over 5 years. They provide excellent service, quickly and consistently.
I have used the services of Cyber Trust, (previously named PalisadeSECURE) for Cyber Essentials certification for the last 5 years at least.
They have proved to be consistently really helpful in answering any queries immediately about questions in the CE assessment form, clarifying what is required and the precise intent of some questions that may be open to interpretation.
Then their checking of the completed assessment form, before it is submitted formally, provides a useful safety net to ensure that the answers you provide make sense to the assessors and are acceptable.
I have recommended them to my clients, who have had the same consistent experiences.
Excellent support from knowledgeable staff, who are a pleasure to talk to and always prepared to discuss any aspect to ensure that we know how to respond to each question.
October 13, 2025
Reply from Cyber Trust
Thank you so much, Mark - we really appreciate your kind words and continued trust over the years!
It’s always a pleasure working with you, and we’re glad to hear that our support around Cyber Essentials has made the process smoother and more straightforward. We know how important clarity and confidence are when navigating assessments, so it’s great to know that our approach is hitting the mark.
Thanks also for recommending us to your clients - that means a lot. We’ll keep doing our best to provide the same level of service and support you’ve come to expect.
We also really enjoy our conversations with you - always insightful, always appreciated. Every business is unique, and we genuinely enjoy learning about each one we work with. It helps us tailor our support and continue improving what we do.
Looking forward to continuing to work together!
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Great experience
We’ve had a great experience from start to finish. Ethan was extremely helpful and went above and beyond to support us with our certification. The entire process was quick, clearly explained and communication was excellent throughout. We’ve been working with Cyber Trust for three years now and thanks to the consistently positive experience, we plan to continue working with them for the foreseeable future.
October 8, 2025
Reply from Cyber Trust
Thank you, Hetal! We’re so pleased to hear you’ve had another great experience with us. It’s fantastic to know Ethan and the team were able to support you throughout the process. We truly appreciate your continued trust in Cyber Trust and look forward to working with you for many years to come.
The complete understanding and…
The complete understanding and knowledge of what was needed for the work to be completed. Very clear and precise instructions were given at all stages, so friendly, helpful and very patient. Brilliant company and brilliant staff.
October 6, 2025
Reply from Cyber Trust
Thank you, Sarah. We’re delighted to hear you were happy with the service and communication throughout. At Cyber Trust, we take pride in being clear, patient, and supportive every step of the way - so it’s especially nice to hear we hit the mark!
Great guys to work with
September 23, 2025
Reply from Cyber Trust
Thanks, Andy. We’re glad you’ve had a great experience with the team at Cyber Trust - it’s been a pleasure working with you!
Excellent service on CE/CE+ certification
Another year, another Cyber Essentials Plus certification. As always, Cyber Trust have provided an excellent service with great technical input when needed, to achieve certification. Thanks guys, great job, lovely working with you.
September 22, 2025
Reply from Cyber Trust
Thank you, Chris! We’re delighted to have supported you through another year of Cyber Essentials Plus certification. It’s great to hear our technical input has been valuable - we pride ourselves on making the process as smooth as possible. Always a pleasure working with you, and we look forward to supporting you again next year!
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The whole team are always available and…
The whole team are always available and helpful.
September 19, 2025
Reply from Cyber Trust
Thank you, Dean! We’re so pleased to hear that you’ve found our team always available and helpful. It’s great to know that our availability makes a difference, as it’s something we truly pride ourselves on and know our clients value. We really appreciate your feedback and look forward to continuing to support you.
5 * Service
We have worked with Cyber Trust for a number of years now and have never been dissapointed with their service. The team are diligent, flexible and Mitchell from the team really went above and beyond to provide support when we really needed it - 5 * service!
September 17, 2025
Reply from Cyber Trust
Thank you so much, Sherif! We really value your continued trust over the years. It’s wonderful to hear that our team’s flexibility and diligence have made a difference, and we’ll be sure to pass your kind words on to Mitchell - he’ll be delighted to know his support was appreciated. We look forward to continuing to work with you!
The process was made very easy by the…
The process was made very easy by the team - simplified it and they were very helpful.
September 16, 2025
Reply from Cyber Trust
Thank you so much, Antony! We’re really pleased to hear that you found the process simple and helpful. Our team works hard to make things as straightforward as possible, so it’s great to know it made a difference for you!
If there’s anything we can assist with in the future, please don’t hesitate to get in touch.
Great!
Great! Really I couldn’t be more pleased with the support we received. A special thanks to Ethan and Mitchell, who guided us through every step of the process.
Excellent support from Cyber Trust in achieving our Cyber Essentials Plus certification.
August 29, 2025
Reply from Cyber Trust
Thanks so much, Rahul! We really appreciate you taking the time to share your feedback. We’re delighted that Ethan and Mitchell were able to guide you through the Cyber Essentials Plus process, and that you’re pleased with the support you received. Congratulations again on your certification!
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CE+ Set Up
Asked them to set up my hardware/software to comply with Cyber Essentials + They did it quickly and efficiently at a very competitive price. Highly recommended.
July 29, 2025
Reply from Cyber Trust
Thanks so much, Andy - really glad we could help get everything set up smoothly for your Cyber Essentials Plus compliance. We appreciate the recommendation and look forward to supporting you again in the future!
Very response
Very response, helpful and knowledgeable. would give 10 stars if avaiable
July 25, 2025
Reply from Cyber Trust
Thanks so much for the kind words, Dave!
We really appreciate your review and we’ll gladly take those 10 stars! 🌟
It was a pleasure working with you. Many thanks again.
Efficient, Affordable but most importantly knowledgable
Cyber can be really arduous and even though we are a complex IT company with many servers and networks Cyber Trust gave us good advice and helped us achieve Cyber Essentials Plus quickly and at a good price.
July 22, 2025
Reply from Cyber Trust
Thanks so much for the great review, Ben!
We’re really glad we could support you through the Cyber Essentials Plus process - we enjoy the challenge of working with complex, varied setups.
We do our best to make cyber security less arduous, so it’s great to hear our advice made a difference.
We really appreciate your feedback and look forward to working with you again!
Professional and supportive — a seamless CE+ process for our client
We recently worked with Cyber-Trust — Ethan in particular — to complete a Cyber Essentials Plus assessment on behalf of one of our IT support clients, and the experience was excellent from start to finish.
The team at Cyber-Trust were professional, knowledgeable, and easy to work with. They provided clear, actionable guidance and were responsive at every stage of the process — turning what can often be a stressful audit into a smooth and manageable experience.
Their collaborative approach made it easy for us to work alongside them as the client's IT partner, and their thoroughness helped ensure the client met all required standards without any last-minute surprises.
We’d happily recommend Cyber-Trust to any MSP or IT provider looking to support their clients through Cyber Essentials or Cyber Essentials Plus certification.
July 23, 2025
Reply from Cyber Trust
Thanks so much for the fantastic review, Kyle!
It was a real pleasure working with you and supporting your client through the Cyber Essentials Plus process.
We know how important it is for MSPs and IT providers to have a trusted partner, and we’re really glad our approach made things smooth and stress-free.
Ethan and the team appreciate the kind words, and we’re excited to work together again soon.
Thanks again for the recommendation - your words mean a lot!
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Excellent as always
Excellent as always. All the staff are highly professional, and will always do all they can to assist. Highly recommended.
June 20, 2025
Reply from Cyber Trust
Thank you so much, Robert. We really appreciate your kind words and continued support. The professionalism of Harling IT makes working together a pleasure. We’re always here if you need us and thanks again for the recommendation.
Great team!
Really helpful through the entire process. Made it as stress free as possible.
June 18, 2025
Reply from Cyber Trust
Thanks so much, Hamraj! We're really glad to hear the team made the process as smooth and stress-free as possible. We’ll pass your kind words on. It means a lot. Wishing you all the best.
Mitchell was Great
Mitchell was great and essential for helping us get this passed. His fast responses was greatly appreciated with lots of remediation’s.
June 13, 2025
Reply from Cyber Trust
Thank you so much, Evan! We’re really pleased to hear that Mitchell was such a great support and he’s a real asset to the company. We’ll make sure your kind comments are passed on to him. Wishing you and the team all the best.
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