cyberfolks.ro Reviews 

243
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and kindness of the staff, noting their dedication and helpfulness in every interaction. Many people highlight the exceptional customer service, characterized by prompt resolutions, quick response times, and effective solutions to their issues. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, making processes smooth and stress-free. Reviewers appreciate the clear communication and structured approach, which ensures issues are handled with genuine care and understanding, often going the extra mile.

What people talk about most

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Service

Users describe positive interactions with service, highlighting fast, prompt, and efficient customer support... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, attentiveness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the fast, prompt, and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting that everything... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more

Company replied

Rated 5 out of 5 stars

Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more

Company replied

Rated 5 out of 5 stars

Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more

Company replied

Rated 5 out of 5 stars

Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!

Company replied


Company details

  1. Web Hosting Company

Written by the company

Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(243)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good services

Good services, good support.

November 6, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your positive feedback, Bogdan! We're happy to know that you had a good experience with our services and team. Whenever you need quick support, we're here for you!

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Rated 5 out of 5 stars

Amability and promptitude

October 20, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your recommendation, Marius! We're happy to know that you had a very good experience with cyber_Folks. Whenever you need quick support, we're here for you!

Rated 5 out of 5 stars

fast support

great services

August 1, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thanks so much for the trust and feedback, Cătălin! Whenever you need us, we're here for you!

Rated 1 out of 5 stars

poor support

July 6, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Vă mulțumim pentru feedback. Am încercat să vă identificăm în baza noastră de date, însă nu am găsit niciun cont cyber_Folks asociat cu numele dumneavoastră. Dacă doriți, ne puteți contacta direct la adresa de mail suport@cyberfolks.ro sau telefonic, pentru a verifica situația și pentru a vă putea oferi suportul necesar.

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