Cycle Trader Reviews 2,381

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Literally so full of spam inquires its crazy. Basically you will spend all day responding to inquiries that end up trying to get you to go sign up for certain Carfax type websites. You think you have... See more

Company replied

Rated 4 out of 5 stars

Sold my motorcycle in 4 days so I’d give CT 10 stars for that! The reason I took off one star is I was contacted by two separate scammers who each wanted me to buy vehicle reports from companies they... See more

Company replied

Rated 2 out of 5 stars

Ive had my bike listed since November and the only contacts that Ive had is spammers. No one real has contacted me. It's listed with very competitive price with great pictures and I even paid for th... See more

Company replied

Rated 4 out of 5 stars

To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a... See more

Company replied

Company details

  1. Construction & Manufacturing

Written by the company

Find new and used motorcycles for sale by owner or dealer. Buy or sell Harley-Davidson, Kawasaki, Suzuki, Yamaha or Honda motorcycles.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 5 out of 5 stars

A breeze

Easy, fast and efficient

May 14, 2024
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Reply from Cycle Trader


We're delighted to hear that your experience was easy, fast, and efficient! Thank you for sharing your positive feedback with us.

Rated 1 out of 5 stars

Nothing but scam contacts

Paid for two bikes to be listed. Nothing but scam contacts. Wanted to sell me either Vin reports or Cycletrader’s own report. Five out of six inquiries were this way. Started by feigning an interest, including how I’d like to be paid, then ended with saying they come look at it only after I got a report. CycleTrader has to weed out these frauds or it will be useless.

May 24, 2024
Unprompted review
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Reply from Cycle Trader

We apologize for the frustrating experience you've had with scam inquiries. We take this issue seriously and are actively working to prevent such fraudulent activities on our platform. Your feedback helps us improve our security measures. If you encounter any suspicious activity, please forward details to fraud@traderinteractive.com for our investigation. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Only one interest

Only one interest, which was a spammer.

May 22, 2024
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Reply from Cycle Trader

We apologize for the inconvenience caused by the spam inquiry. Please forward any details or information you have regarding the incident to fraud@traderinteractive.com so we can investigate further and take appropriate action. Your assistance is greatly appreciated.

Rated 3 out of 5 stars
Cycle Trader logo

Reply from Cycle Trader

We understand your concerns. We're here to help optimize your listing for better results. Please reach out to us at ads@traderonline.com for tips on improving your sales experience.

Rated 1 out of 5 stars

Too many dealers selling bikes on the…

Too many dealers selling bikes on the site takes away competition from private sellers not worth it….

May 22, 2024
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Reply from Cycle Trader


Thank you for sharing your feedback with us. We understand your concern about the presence of dealers on our site impacting competition for private sellers. Your input is valuable to us as we strive to improve our platform. If you have any further suggestions or need assistance, please feel free to let us know at ads@traderonline.com.

Rated 3 out of 5 stars

Only scammers have made contact with me…

Only scammers have made contact with me so far!

May 14, 2024
Cycle Trader logo

Reply from Cycle Trader

We sincerely apologize for any inconvenience caused by the lack of inquiries your listing received. We want to assure you that we are taking measures to prevent fraudulent inquiries and maintain the integrity of our platform. If you're still looking to sell, we encourage you to reach out to ads@traderonline.com for additional resources that can help amplify the visibility of your listing.

Rated 2 out of 5 stars

Listed two motorcycles - not impressed

Listed two motorcycles at the best plan costing $79 each. Can’t even view our listings when searching for them. Had some bogus folks respond so far after one week in. Not impressed so far and doesn’t seem worth the money in comparison to facebook marketplace or other free services.

May 21, 2024
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Reply from Cycle Trader

We sincerely apologize for any inconvenience caused by the lack of inquiries your listing received. We want to assure you that we are taking measures to prevent fraudulent inquiries and maintain the integrity of our platform. If you're still looking to sell, we encourage you to reach out to ads@traderonline.com for additional resources that can help amplify the visibility of your listing.

Rated 2 out of 5 stars

Disappointed

Cycle Trade website actually worked fine for me. It was just that I was very disappointed with the results for what it cost. I posted two times at two-week intervals (one month) and did not get one legitimate inquiry regarding the motorcycle. The bike was not over-priced and in better than average condition for same make and model year. It has also been a very popular model in recent years, so I expected some legitimate interest. I was bombarded with mostly bogus scam texts, a few e-mails, and a couple of phone calls. None of which were legit. Ended up being more of a hassle than anything.

May 20, 2024
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Reply from Cycle Trader

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.

Rated 1 out of 5 stars

Cycle Trader scams

This seems like the only BS responses I get these days from CycleTrader, in addition to VIN inspection reports. Worthless…

From: BY CT, May 27, 2024 at 12:17 pm
i live near Bottega, btw do you have its inspection report from wheelsinspection.com? If you already have it, please send it to me. Also, which payment method do you prefer?

May 27, 2024
Unprompted review
Cycle Trader logo

Reply from Cycle Trader

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.

Rated 4 out of 5 stars

So far it’s been pretty good

So far it’s been pretty good. My only concern is that when I reply via the website to prospective buyers, the answers don’t seem to go through as I type them.

May 19, 2024
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Reply from Cycle Trader

Thank you for taking time to leave us this feedback. If the issue persists, we would appreciate the opportunity to investigate and resolve the matter. Please reach out to our customer support team.

Rated 1 out of 5 stars

to expensive

May 12, 2024
Cycle Trader logo

Reply from Cycle Trader

Thank you for sharing your thoughts on our service pricing. We understand your concern and appreciate your feedback. We constantly evaluate our pricing to ensure we provide the best value possible. If you have any specific requirements or concerns, please let us know at ads@traderonline.com. We aim to find a solution that meets your needs.

Rated 4 out of 5 stars

Worth the Money

Cycle Trader gave me visibility for selling my motorcycle that I wouldn't have had otherwise. I took out a 2-week ad and sold my bike in less than a week.

There were some small issues that keep me from giving 5 stars, including the inability to update my phone or email information online, and getting buyer messages delayed by a day or so. Customer service did get back to me with an update about this, but after about 3 business days.

All in all a good experience, and worth the effort instead of taking lowball offers from services like RumbleOn and Powersport Buyers.

May 15, 2024
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Reply from Cycle Trader

Thank you so much for taking the time to leave us a rating and feedback. We will take these issues into consideration as we make improvements to our systems.

Rated 1 out of 5 stars

Your service does not do a good job of…

Your service does not do a good job of vetting people. All that reached out were scammers. Not helpful at selling my bike at all and added more stress.

May 17, 2024
Cycle Trader logo

Reply from Cycle Trader

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.

Rated 4 out of 5 stars

They're Out There

I had 3 contacts on 1st. day of posting but have not had any responses since. This is 2nd. time I have posted this motorcycle and at least there are some people interested this time. Had no responses the 1st. time.

May 10, 2024
Cycle Trader logo

Reply from Cycle Trader

We are sorry to hear your listing did not receive the number of inquiries you had hoped. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.

Rated 1 out of 5 stars

Signing in and out of account laborious…

Signing in and out of account laborious too much security
Not enough exposure for Ad
Won't be back

May 10, 2024
Cycle Trader logo

Reply from Cycle Trader

Sorry to hear you are having difficulty with our sign-in, please know this is a process that we are working on improving. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.

Rated 3 out of 5 stars

Kinda neutral

Kinda neutral, got more spam that is for sure, a bit on the pricey side for an ad.

May 16, 2024
Cycle Trader logo

Reply from Cycle Trader

We sincerely apologize for any inconvenience caused by the lack of inquiries your listing received. We want to assure you that we are taking measures to prevent fraudulent inquiries and maintain the integrity of our platform. If you're still looking to sell, we encourage you to reach out to ads@traderonline.com for additional resources that can help amplify the visibility of your listing.

Rated 2 out of 5 stars

To many fake buyers

I relisted both bikes and the same group of scam artists trying to sell Vehicle Reports came out of the wood work. These individuals pretend to be buyers and then ask for what basically is a carfax report for motorcycles.

February 14, 2024
Cycle Trader logo

Reply from Cycle Trader

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.

Rated 1 out of 5 stars

I have not had even ONE inquiry from my…

I have not had even ONE inquiry from my Cycle Trader ad. VERY disappointing. Please help me sell my motorcycle.

May 16, 2024
Cycle Trader logo

Reply from Cycle Trader

We're sorry to hear you had difficulty selling. Our support team is here to assist you with optimizing your listings for better results. Please feel free to reach out at ads@traderonline.com.

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