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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, sleek design, and robust build. Many appreciate the reliability and long-lasting performance of items like power banks and cases, noting their practicality for travel and daily use. The customer service also receives frequent commendation for being efficient, helpful, and providing excellent after-sales support. However, some people were dissatisfied with specific products, such as an Apple Watch case that cracked quickly and affected screen functionality. A few customers also expressed a desire for more variety and choices in the product range.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the quality, reliability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the build quality and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Cygnett 10,000 mAh power bank I love this little beauty, with the USB C and 2 USB A outputs and the battery capacity indicator, oh as well as a cool little slot to attach a lanyard as well as a wa... See more

Rated 5 out of 5 stars

Online shopping experience was wonderful - quick efficient and had all the information I needed on the product I was after. I bought the Wireless Elite Audio Adapter. Awesome little adapter - I use t... See more

Rated 5 out of 5 stars

27K Laptop Power Bank (148W) with Case This power bank is an absolute must have for anyone who is looking for long lasting power whist travelling. A sleek design with massive capacity and fast char... See more

Rated 5 out of 5 stars

I always buy Cygnet products. I like the fact that you don’t have to go to a specialised technology shop. I usually buy from my local Big W. Cygnet brand offer a 5year guarantee on their usb cables. I... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

Cygnett products are sold in over 200,000 retail outlets through 42 countries. The range includes over 100 digital accessory products, cables, chargers, cases and a full range of Power Banks. Based in Melbourne the business has a team of passionate design and quality driven experts who strive to ensure every Cygnett product is beautifully crafted, packaged and delivered to customers


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

I now own three 20000mAh power banks…

I now own three 20,000mAh power banks for various purposes. They hold their charge for long periods and are ready to go when you plug a device in. Great capacity means they don't run out quickly.

Had a bit of a mix up with my last order but Cygnett were very helpful and corrected everything with minimal delay.

May 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Love this!

I always wondered why you couldn’t buy a bluetooth transmitter! The Wireless Audio Adapter does this and more! I wake up early in our motor home and this allows me to watch TV in the morning and not disturb my wife. Likewise one of my pet peeves is having to get up in the aisle seat of a plane with corded earphones in the middle of the night to let people out and back into their seats! This solves both issues. The unit is solid and once I tried it a few times to pair it, I am now an expert!

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

This gear is rock solid.

I've been using this company's gear for nearly a decade, and they never disappoint! Their technology is cutting-edge, incredibly reliable, and built to withstand the toughest conditions—perfect for camping and outdoor adventures.

Highly recommend!

March 19, 2025
Unprompted review
Rated 3 out of 5 stars

BEWARE

BEWARE
The ChargeUpExplorer power pack is good but there is no separate replacement of solar panels are lost/ damaged.
Contacted customer service, need to buy an entire new unit, pack and solar panels!

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Quality product, reliable customer services.

I first received a faulty cygnett clear case for my s25 ultra phone. I then reached out to them with proof of faulty on the case. They immediately processed another fault-free cygnett clear case with express post free of any charge. I received the order within a day. These people are loyal to their customers. I have made respect for them.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

iPad cover

Quality of goods was great, service and delivery was excellent. I would recommend their products.

March 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Great case

Delivered promptly and no hassle. Does exactly as described, and fits my new iPad mini perfectly. Easy to flip to read hands free. Really happy with my purchase.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was great, 10/10!

Happy thus far.
Received a Cygnett wireless car charger as a replacement for a different model, seems to be pretty good thus far. The only comment is it has dropped my phone a couple of times, so it would’ve been great if there was an extra piece of support to hold the phone over speedhumps etc. Other than that, I’m happy.
Customer service was great, 10/10!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

You won’t be disappointed!

You won’t be disappointed!
I recently purchased the Cygnett iPad cover, and it has exceeded my expectations. The quality is excellent, providing great protection while maintaining a sleek and professional look. I chose the blue colour, which complements my iPad beautifully and adds a touch of style. The fit is perfect, ensuring my device stays secure at all times, and the cover feels durable yet lightweight. It also functions well as a stand, making it convenient for everyday use. Overall, a fantastic product—highly recommended

February 18, 2025
Unprompted review
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Rated 5 out of 5 stars

I’m very happy with the magnetic…

I’m very happy with the magnetic wireless window mount very magnetic is super strong and a very well made product
If anyone is looking for a phone mount/wireless charger this is the perfect item
Super quick delivery

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great Cables


Great Cables
Great Cables. Super strong cables and connectors and also super fast charging! Wish you guys could have the same with a 90° device plug too please! Always been happy with all my Cygnett purchases. Quality at a good price! 👍👍👍

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great for emergency

Bought this for myself and partner and both are great. Handy as we had a 24 hour power outage and they came in handy keeping devices operational. Would definitely recommend this product.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

A must have which makes staying connected easy!

This is so important in my life! I had one of these power banks previously which lasted many years so naturally I wanted to replace it with the same. Customer service was amazing and I was kept up to date with every step of postage and delivery. It was so easy to deal with an issue I had and I as resolved quickly and without stress by the customer service agent.

October 7, 2024
Unprompted review
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Rated 5 out of 5 stars

One of the best!!!!

Exactly as stated. It's been an absolute dream to use, heaps of storage power. It's perfect, also love the percentage display.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Ordered a phone case and the product was very high quality, packaged well and quickly shipped.

October 8, 2024
Unprompted review

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