D.A Gas, Heating & Plumbing ltd  Reviews 256

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting the promptness of engineers and the thoroughness of their work. Many people appreciate the professional and friendly demeanor of the staff, noting their helpfulness and expertise in resolving issues. The customer service is frequently described as excellent, with consumers mentioning clear communication and a proactive approach to addressing their needs. Reviewers often express satisfaction with the overall experience, from scheduling appointments to the completion of the job, and many intend to use the company again for future plumbing and heating requirements.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the promptness and... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had no heating during a cold snap, called D.A Gas and an engineer came the next day and found the problem in 5 minutes. Faulty part changed and heating system working within an hour and a half.... See more

Rated 5 out of 5 stars

We have used D A Gas for a number of plumbing issues over the past few months and always have good experiences. The most recent work involved a full flush and clean of the central heating, followed... See more

Rated 5 out of 5 stars

I always use DAgas for any gas & plumbing jobs that arise in my small rental property. Always trusted from making the appointment & turning up on time. Michelle is helpful & knowledgeable on the pho... See more

Rated 5 out of 5 stars

From the moment you talk with the officer manager Michelle Stavers to book the job in and then she calls after the job was done to check your satisfaction of the job is excellent. The boiler engineer... See more


Company details

  1. Plumber

Information provided by various external sources

We are a domestic plumbing and heating company serving east Herts and West Essex. We aim to provide all of our customers with a personal service for all their plumbing and Heating needs, and to serve our customers with excellence and professionalism.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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Rated 5 out of 5 stars

No heating or hot water. Help needed!


Having come back from being away, it was a shock to find myself without either heating or hot water! I contacted D.A.GAS who arranged for a plumber to come round. A window of time was given for his arrival and he was very prompt.
It was found that a metal plate was furred up with lime scale and stopping hot water coming through.
A new plate was needed and, next day, it was fitted, giving me all the hot water I’d been needing.
D.A GAS have also serviced my boiler for the past 3 years and, I’m happy to say, I’ve always been really pleased with them.

January 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Couldn't be happier!!

I've used DA Gas for a couple of jobs and couldn't be happier. Great team, polite, considerate and well trained engineers I won't use anyone else again. Highly recommended!!!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Always a great service

DA Gas provided an excellent service when they came to service my boiler. The team was professional, efficient, and friendly, making the whole process smooth and hassle-free. The attention to detail and quality of work were and are always outstanding. Highly recommend this reliable company for any gas and boiler needs!

December 12, 2024
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Rated 5 out of 5 stars

DA Gas to the rescue

Came highly recommended and I can see why, fantastic from start to finish. Had a burst pipe in bathroom so phoned and although initially they had no availability within 3 mins had a call back due to a cancellation they managed to fit me in. within the hour engineer on site which was outstanding and unexpected. Engineer was polite, knowledgable and professional at all times. work was carried out efficiently and tidily and I was informed the whole time as to what was happening and plans for works required so no surprises or hidden charges. Can’t thank them enough for sorting the issue in the manner they did, outstanding and would 100% recommend. 5 stars is the max I can give but worth even more👍

December 4, 2024
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Rated 5 out of 5 stars

I recently had DA Gas

I recently had DA Gas, Heating & Plumbing address a couple of issues at my home, and I couldn’t be more impressed with their service. My boiler had been dropping pressure, and they quickly identified and resolved the problem with efficiency and professionalism. They also replaced my kitchen tap, and the installation was seamless.

The team was punctual, knowledgeable, and left everything clean and tidy. It’s refreshing to work with a company that clearly takes pride in their work and prioritizes customer satisfaction. I highly recommend DA Gas, Heating & Plumbing for any heating or plumbing needs!

Thank you for the excellent service!

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

Office is very slow.

Office is very slow.

November 20, 2024
Unprompted review
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Reply from D.A Gas, Heating & Plumbing ltd

Hi Joe. We don’t have your details on file or a customer by your name.

We pride ourselves on our customer service and our 100’s of reviews will back us up.

If however you do feel that we have let you down please feel free to contact us directly on 01279316304 or Info@dagas.co.uk so we can resolve this for you.

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Rated 5 out of 5 stars

Excellent service

Great professional service. I had water coming through the bathroom ceiling and DA Gas came out the same day as an emergency call. Polite, reliable service, and Michelle in the office was very helpful.

September 19, 2024
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Rated 5 out of 5 stars

Exceptional service from D.A Gas

Exceptional service from D.A Gas, Heating and Plumbing. They resolved a persistent plumbing issue that others had deemed unfixable, and their engineer sorted it in under 30 minutes. Highly recommended. Also great communication from Michelle in the office!

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional

Dave was very patient and knowledgeable during the quotation visit, and Nick friendly during the work, taking his time to do the work properly, and running through it with me and answering my questions afterwards. It's the first time time I have used the company but I was impressed with the level of professionalism throughout, right down to the email correspondence and invoicing. Just what you want from a plumber; peace of mind that the work has been done properly and at a fair price. Would definitely recommend.

August 19, 2024
Unprompted review

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