D.A Gas, Heating & Plumbing ltd  Reviews 256

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting the promptness of engineers and the thoroughness of their work. Many people appreciate the professional and friendly demeanor of the staff, noting their helpfulness and expertise in resolving issues. The customer service is frequently described as excellent, with consumers mentioning clear communication and a proactive approach to addressing their needs. Reviewers often express satisfaction with the overall experience, from scheduling appointments to the completion of the job, and many intend to use the company again for future plumbing and heating requirements.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the promptness and... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had no heating during a cold snap, called D.A Gas and an engineer came the next day and found the problem in 5 minutes. Faulty part changed and heating system working within an hour and a half.... See more

Rated 5 out of 5 stars

We have used D A Gas for a number of plumbing issues over the past few months and always have good experiences. The most recent work involved a full flush and clean of the central heating, followed... See more

Rated 5 out of 5 stars

I always use DAgas for any gas & plumbing jobs that arise in my small rental property. Always trusted from making the appointment & turning up on time. Michelle is helpful & knowledgeable on the pho... See more

Rated 5 out of 5 stars

From the moment you talk with the officer manager Michelle Stavers to book the job in and then she calls after the job was done to check your satisfaction of the job is excellent. The boiler engineer... See more


Company details

  1. Plumber

Information provided by various external sources

We are a domestic plumbing and heating company serving east Herts and West Essex. We aim to provide all of our customers with a personal service for all their plumbing and Heating needs, and to serve our customers with excellence and professionalism.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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Rated 5 out of 5 stars

Excellent

Efficient, professional, friendly and well priced as usual. Would recommend whether job big ir small. Best in Harlow.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

DA Gas installed and serviced my new Baxi gas boiler…

DA Gas installed my new Baxi gas boiler 2 years ago and have subsequently serviced it twice. I've found them to be excellent. Their price for supply and installation was very competitive compared to other quotes and they turned up on time and carried out the installation painlessly including removing the old boiler. There was minimal disruption and the water was only turned off for a couple of hours.
Their service visits have been similarly professional, turning up when they say they will and messaging in advance to remind me and let me know they are on their way. It might not sound like much but so many tradespeople aren't as well organised or reliable in my experience.
I have no hesitation to recommend them.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

I have used this company on several occasions and every time I have received the upmost attention and professionalism, from Michelle in the office to the engineers that that did the work. I would definitely recommend them and will certainly use them again for my future jobs/repairs.

April 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Gas boiler service: efficient and professional

DA Gas had previously serviced my gas boiler and made an advance appointment for exactly one year later. The time was convenient so I accepted it. I was given a 3 hour window but shortly after it started received a text that their engineer was on his way. He arrived shortly after and serviced the boiler very efficiently. He also cleaned out the pump housing which was very silted up. He worked quickly and shortly after he left I received an email invoice which I felt was very reasonable so I paid immediately. A day or two later I received a courtesy call to check everything had been done to my satisfaction. All in all a very efficient professional service, well organised and reasonably priced. I will use them again.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Electric shower supply & fit

This is the 4th time I have used DA GAS & as previously they provided an excellent service. Very helpful from my first enquiry right through to completion of the job.
Highly recommend.
Mr W.A Pickett

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Good service. Can highly recommend

D A Gas had already sent me a reminder that my annual boiler check was due and an appointment was made. So on the 20th March, I had my second annual boiler check done by D A Gas. The man arrived on time and did an excellent service.
The office is very contactable and helpful. I can highly recommend.

March 20, 2024
Unprompted review
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Rated 5 out of 5 stars

I used DA GAS to fit a new boiler

I used DA GAS to fit a new boiler and complete central heating system flush - they were substantially cheaper than British Gas. The company was a pleasure to deal with from the initial enquiry through to completion of the fit. The fitters themselves (Danny and Darren) were pleasant, informative and they were very meticulous on the quality of their work.

February 22, 2024
Unprompted review
Rated 4 out of 5 stars

A Trustworthy, Reputable and Professional company!

We have used D A gas now for at least 6 years, since they installed our new boiler. They are a totally trustworthy, reputable company. They maintain our new boiler, and recently replaced all ourCentral Heating radiators. No mess, no fuss, work done on time, site left clan and tidy, and most importantly, no leaks.
A very professional outfit we have no hesitation in recommending.

February 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Boiler service

Boiler service was carried out efficiently by D A Gas, finding a problem with the diverter, the office arranged an appt to rectify asap with the boiler company as still in warranty. Prompt and courteous service all round.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Leaking Toilet - Quickly Resolved

I had a problem with a toilet slightly leaking inside the bowl. Contacted DA Gas who attended very quickly and resolved the problem for me - two visits were necessary. When I made the initial contact I asked for the cost of the call-out? I was told the cost of the job would be discussed and agreed at the time of the visit which it was not. That said, I was satisfied with the service and the invoice subsequently received.

January 9, 2024
Unprompted review
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