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DAI Leisure Reviews 791

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TrustScore 5 out of 5

4.8

Sporting Goods Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, making every interaction pleasant and productive. The delivery service is frequently highlighted as outstanding, with many people appreciating the promptness, clear communication, and the politeness of the delivery personnel. Consumers are also very satisfied with the products, often finding them to be of excellent quality and exceeding expectations, and the overall ordering process is described as efficient and easy. However, some customers experienced minor issues with their orders, such as receiving an incorrect item or encountering a product with a fault. While these instances were quickly addressed and resolved by the company, a few people mentioned initial concerns regarding the accuracy of their shipments or product functionality.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their friendliness, knowledge, and... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the excellent... See more

Service

Users describe positive interactions with service, highlighting the team as friendly, knowledgeable, and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are happy with their purchases,... See more

Order

Reviewers mention positive feedback about order. Customers consistently report a trouble-free experience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello well let me tell you about my experience with DAI, firstly about JOE, who I’ve dealt with several times and I must say he does a brilliant job 👍🏻 he’s been very helpful and knowledgeable about... See more

Rated 5 out of 5 stars

Excellent company to deal with, highly recommended. Have ordered a few item before and always had a troublefree experience. Ordered the item at the beginning of the week and then had a phone call... See more

Rated 5 out of 5 stars

Direct human contact for a recent online purchase was a breath of fresh air. From the phone call to inform me of the delivery date and approx time to the special praise for Paul who called forty minu... See more

Rated 5 out of 5 stars

I just took another delivery from DAI Leisure, as always a pleasure! From ordering to delivery, first class service and communication. Driver Paul telephoned to say he was en route and 14 minutes away... See more

Company details

  1. Sporting Goods Store

Written by the company

DAI Leisure is one of the UK's largest independent suppliers of Air Rifles, Airguns, Shotguns, Rifles and shooting equipment. Our huge store (5,000+sq ft) in Merry Hill Dudley West Midlands has a huge selection of Air Rifles, Shotguns, Firearms and shooting accessories all under one roof - with a team of firearm experts and a gun smith on hand to provide advice, repairs, servicing and aftercare.

Contact info

4.8

Excellent

TrustScore 5 out of 5

791 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant service.

Great service.
Starting from the user friendly website nd competitive pricing, then the after sales call i received to confirm my delivery and best of all, Paul the delivery man that arrived bright and early on a Sunday morning after calling to confirm

Overall, top quality service, prompt, efficient and friendly.
I will definitely keep using DAI Leisure in the future.

December 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Great servicel

Excellent service and very helpful over the phone, personal delivery by Paul he kept in touch with delivery times etc spot on! I will definitely be using DAI leisure again excellent 👌

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

DAI 5* Thoughout

First spoke to Colin, fantastic help. Then Elliott ensured the item was available, packed and even gave an ETA for next day delivery. Paul delivered on time as scheduled.
Wish the world worked this way. These lads pulled out all the stops for me. Thank you
The Christmas bonus they are due is well deserved “and not enough”
Well done DAI, Cherish the folk you have. Pat

December 20, 2025
Unprompted review
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