Dealing with Miles at DCA has been an absolute pleasure - great communication, kept me informed throughout the entire process, the 3D scan impressions were quick and way more comfortable than the "t... See more
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I had the absolute pleasure of meeting Miles yesterday for my very first 3D ear impressions, gearing up for my debut with IEMs. He made me feel completely at ease and everything was delivered on time... See more
Miles has been excellent to work with throughout the process of getting me the perfect IEMs. He helped me A B test a lot of different options until we landed on the perfect pair. The process for sca... See more
Miles has been wonderful to deal with, helped us out with all our crazy requests and timelines and has been more than helpful. Couldn't recommend DCA enough and I know I'll personally be recommendi... See more
Company details
Written by the company
Introducing DCA, an exciting new Birmingham based In Ear Monitoring Hub which is proud to be the world’s first Independent, Mobile 3D Ear impression specialists for Custom In Ear Monitoring and Hearing Protection in the world. Bringing the best technology to you, making IEMs accessible to all wherever you are in the UK. Founded by Musicians, for Musicians, DCA is run by active, working musicians within the UK music industry giving them a unique, first-hand perspective of how IEMs will work for individuals in this ever changing world. We chose 3D Scanning to push the industry forward and choose a zero-waste, more eco- friendly way of working. We are the exclusive 3D Impression partners for: Fir Audio, ACS Custom in the UK and 64 Audio. As part of our initiative for every Custom product we sell, we will be planting a tree here in the UK as part of our Hear Forever Project!
Contact info
Birmingham, United Kingdom
- Info@dakincustomaudio.com
- dakincustomaudio.com
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Amazing from start to finish
Amazing from start to finish! Miles was so helpful with suggestions and demos of several different models and the result was me getting a pair that have transformed my experience of every gig.
The artist support was and continues to be incredible! Miles is so responsive and easy to get hold of. He’s made everything so easy!
So happy with my new IEM’s and it’s great to have the peace of mind that spending money with Miles was 100% worth it!
Miles is a great guy and did a great…
Miles is a great guy and did a great job helping me with choosing my customs. He continues to answer my questions after receiving my in ears which has been an amazing help. Would highly recommend him if you are looking to get some new in ears
Miles is great
Miles is great. He knows his stuff and it was great testing the different in-ear options. The 3D imaging was a million times easier than the goo in your ears. Mine fit great. I highly recommend him to anyone in need of in-ears.
The whole experience was excellent
The whole experience was excellent. Miles is very knowledgeable and being able to test the different IEM's was invaluable in deciding what model to go for. I ordered both ear plugs and some 64 audio IEM's. Initially I had some slight fitting issues but Miles was quick to get this sorted and after some tweaking everything is now perfect... in fact it's the best seal I've had on a set of in-ears since I started using them almost a decade ago!
Incredible service! You won't go wrong with DCA!
I've had my trusty pair of custom monitors for many years. They became a bit like triggers broom. After the latest issue I decided it was time to up my game. New impressions were sorely needed and I was interested to see what all the new companies (that weren't around 15 years ago) had to offer.
After a bit of research, a few emails to various companies, I decided to get in touch with Miles from DCA. A few other bands on my agency were raving about the service so thought I'd give him a message. Within a few minutes I was speaking on the phone to Miles. Running through all the various options, prices etc. To be able to speak on the phone to the director of the company, and have such a personal service, convinced me DCA was the way to go. Before I knew it I'd organised an appointment at my own home to demo lots of different units from various companies and have a 3D scan of my ears taken. Much quicker, nicer and more reliable than the old fashioned ear impressions of the past.
Miles' communication and support from the very beginning, until delivery was nothing short of incredible. He was always honest about prices and wasn't remotely interested in selling me anything other than what I needed. I ended up with some lovely 64 Audios. After 2 months of use I couldn't be happier.
Please give DCA a go. You may (or may not) pay a little more than some companies, but trust me when I say the support and personal service you'll receive is worth every penny. This was a big expense for me so it was nice to be guided through by Miles. I can't recommend him more. Plus, he's a gigging musician, so he knows what it's all about.
Thanks Miles.
What an amazing experience I had with…
What an amazing experience I had with Miles. From start to finish he was absolutely amazing. He has an excellent set up where I was able to try so many different in ear buds and actually listen to them to find my preferred sound as everyone wants here things differently. He was very patient and took the time to explain my many questions. This was a unique experience using 3D imaging which was totally painless and fascinating to watch. I am so happy with the end result. My custom 64 audio in ears, with my logo on look and sound fantastic and I would highly recommend Dakin Custom Audios. Thank you Miles I’ll see you for my next ones.
Miles was great from start to finish
Miles was great from start to finish. Really enjoyed the day trying all the different options out, Miles didn't try to direct me towards any of the models, just let me experience them for myself but answered all questions I had on them, often drawing on personal real world experience with having used them which I found really helpful.
I ended up going for the 64 Audio A3ts and I couldn't be happier with them. The fit is so comfortable, design looks great and they sound amazing. So much clarity, bass sounds incredible, so much space, feels easier to sing with them in.
Miles has been quick to respond to any questions throughout the process and I have no doubts in his on going support should any issues arise.
Amazing service from start to finish
Amazing service from start to finish. Miles was so helpful talking through the different types of IEM available and what might work well with my use case (brass player). We trialled about 10 different pairs from across three brands until I had chosen a pair — this process was not rushed at all, and I was really able to A/B test between all pairs to make sure I was making the right choice. I settled on 64Audio A3t's, and they are fantastic.
The 3D scanning process was so easy, and perfectly accurate. The IEMs fit like a glove. Couldn't recommend more.
Putting custom back into custom in ears
Miles really does put custom back into custom in ears.
I knew I wanted 64 ears and trying to find somewhere in the uk to purchase without the minefield of import tax etc etc dca was my answer.
The 3d impressions were amazing, those who have had a traditional impressions done know the experience of sitting waiting for this goo to go off, none of that with 3d but also going with dca totally removed the worry of "are the impressions correct" "did they get everywhere they needed" miles was brilliant explaining the entire impression process and it's on file so when I need more products its one email job done!
But the biggest thing for me was being able to sit and listen to all of the 64 offering, I chose a completely different product than I thought I was going to get going into the process. There's no denying that I would have still got an amazing set of ears but having sampled everything I found something completely different.
So yes miles really does make custom in ears back to being a custom experience from first contact to that text message asking if your home tomorrow for a surprise (3 weeks early) no doubt I will be in touch again soon!
Fantastic, Friendly and Knowledgeable!
Miles was so knowledgeable and helped me understand every step of the process. Not once did I ever feel like he was trying to oversell anything - I got the exact product for my needs.
He was super friendly, great at communicating and everything happened in a timely manner.
Would recommend Miles to anyone, whether it's your first experience with IEMs or your hundredth. Fantastic service overall!
Miles is ace
Miles is ace! A lovely human being and an exceptionally knowledgeable man. He guided me through the process (my first custom fit experience) and explained the many variable's associated with such a broad range of product availability.
He knows the products, offered guidance and supported me through the whole process.
I ended up, through a demo, changing my decision with my in-ears. I would have been disappointed is Miles had not offered any guidance. He was also very very careful when he had his probe in my ear!
I’d recommend Miles to anyone looking for a perfectly fitted in-ear. He is always contactable and responsive.
Thanks Miles!!!
Quality product and service. Would highly recommend
Miles is really helpful and friendly and will work to your budget. He let me try a few different options first before I made a decision on what I wanted to go for and gave me advice based on my requirements. In the past I've used cheaper IEMs with standard ear pieces, these are made from a 3D scanned mould of my ears and they fit perfectly and never fall out, and the clarity of sound is so much better than anything I've used previously. Would highly recommend.
Great experience with Miles
Great experience with Miles, he worked around my schedule numerous times to make everything work. Starting with the demo he came down to Portsmouth so I could test all the models fitting around me doing other jobs.
The ears were turned around in super fast time ready for me to take them out on tour the next day. After a few uses I noticed the fit wasn’t quite perfect so Miles organised for them to be adjusted in between jobs, ensuring I got them back ready for the next run of shows, perfect customer service at every stage!
Looking forward to ordering my next set through Miles in the near future.
Use DCA! You will not regret it!
Where do I begin?!
From start to finish, Miles was fantastic. I originally started out with a post on a drumming forum online and a couple of people recommended Miles and his services. After seeing what DCA did I didn’t even look anywhere else as I normally trust my instincts and I was not wrong.
Miles was very accommodating with dates for a demo day and slotted me in whilst I was gigging in the area around his holiday which was super helpful and convenient.
The 3D scan of your ears isn’t evasive at all, it’s very intriguing seeing how this is done.
I went with some ACS Engage IEMs, for a starter set. Not too cheap but not too expensive and something that will last.
The quality of the product and how it was presented when they arrived was amazing. I couldn’t be happier and the service doesn’t end when the IEMs arrive. Miles puts a personal touch to your order and keeps in touch.
Thank you so much for making my first IEM experience an absolute pleasure.
All the best.
Ben
I’ve had a great experience with Dakin…
I’ve had a great experience with Dakin Custom Audio, since day 1 doing my 3d scan Miles, the owner, showed me different models of custom IEM brands for me to try.
I live my customs, I got the 64 Audio A6t… They’re seriously good
Incredible Service!
Miles is the man!
After months and months of trying to get my head around which IEMs to choose, I’d almost given up.
I came across Miles on a FB status where someone else was asking for advice and he’d replied.
After looking at his website I contacted him and he got back to me within 24 hours and scheduled in a quick discovery call. I told him what I did, what I was looking for and my budget and he suggested a few suitable options and booked me in to try them out.
He worked the session around my schedule and sat and went through a handful of options and got my ears 3D scanned (Which was such an easy process and took no time at all!)
I picked a set I liked and that suited what I was looking for and Miles took care of getting them ordered for me.
The process was so easy and took ALL of the stress out of the process!
There was a few delays at the end due to Nationwide issues with Royal Mail’s systems… But even then, DCA took care of sorting everything out and kept me updated regularly with what was going on!
The IEM’s are awesome. So pleased with how they’ve turned out!
DCA have truly made a service available to everyone that you’d think was only reserved for the top 1% of musicians!
Thanks for everything!
Alex
Exceptional service from a knowledgable and professional company
Exceptional, professional service right from the start. Miles offered expert guidance whilst being patience and listening to what I required in an IEM. I was encouraged to try 3 different brands and after listening tests we discussed qualities and characteristics of each to hone down the choice. Miles provided plenty of time for evaluation and to give my ears a break. The 3D scan was a quick and simple process that has resulted in me receiving a perfectly fitting set of 64-Audio A6ts. Super impressed. Thanks Miles!
Easy process, Great service
Easy process, lots of options, Miles was very knowledgeable on all products and could advise what may be best for guitar/ vocal IEM with the budget I had. Looking forward to trying them out this weekend !!
Great!
Quick, comfortable and easy process, I was really put at ease. Earplugs turned out great with a perfect fit!
Excellent process that yielded a perfect fit!
What a great way to get IEM moulds. My previous experience from another supplier was quite painful. The scanning tech that Miles uses has meant that I've finally got a great seal on my IEMs.
Miles spent a considerable amount of time going through all the various options/models to make sure I was happy. I ordered a set of Fir Xenon6. Two weeks or so later I received a message to say they were ready and Miles went above and beyond to drop them off personally so I could take them straight out on a run of gigs. The Fir Xenon6 sound amazing, also I couldn't be happier with the fit. I've struggled with the seal on previous IEM's cracking. The DCA scans have provided me with a perfect fit. If you're in the market I highly recommend you get in touch with DCA!
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