Dancebit Reviews 3,777

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Many customers praise the app for its fun routines, ease of use, and effectiveness in helping them achieve fitness goals. People appreciate the variety of dance styles and levels offered, finding the videos easy to follow and motivating. The staff is frequently highlighted for being kind, friendly, and helpful, especially when addressing customer issues. However, some people were dissatisfied with the subscription and payment process, reporting billing issues or difficulties canceling their subscriptions. A few other people also felt that the app could be clunky or had issues with accessing previous classes or selecting difficulty levels.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the app's ease of use and... See more

Subscription

People report ambiguous experiences with subscription. Many customers express frustration with unexpected... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers praise the app, highlighting its ease of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Payment

Users describe negative interactions with payment. Many customers report unexpected charges, with some being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I Don’t understand why I cannot access previous classes if I miss one. I only miss class when something really important comes in the way which’s I can’t refuse. I understand that the efficacy of th... See more

Company replied

Rated 4 out of 5 stars

Love having a chance to try various types of dance routines. Certain instructors (Victoria & Jemma) are VERY good, helping us understand what is coming next and putting the moves together in easy to... See more

Company replied

Rated 4 out of 5 stars

I love the variety of routines and of course the variety of instructors. I definitely have my favorites. I normally do AirPlay so that I have the big screen… However, I just found out today using just... See more

Company replied

Rated 4 out of 5 stars

Dancebit is not for me. I have Parkinson’s and I cannot follow the steps, even the simple ones. My legs feel heavy like a lead is attached to them. I explored the dancebit app, I think it’s a great... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Dance School
  3. Weight Loss Service
  4. Wellness Program

About Dancebit

Written by the company

Dancebit: Fun Weight Loss

Dancebit is the ultimate dancing and weight loss app. Learn to dance, get fit, and shed pounds with our fun and engaging dance workouts. Start your journey towards a healthier and more confident you today!

• Personal 28-day weight loss plan tailored to your age, body type and BMI

• 100+ diverse dance workouts and special programs

• Possibility to practice anywhere and with no equipment

• Most popular dance styles — try a new one every day

• Short yet effective workouts. Just 10 minutes a day to burn fat quickly

VISIT OUR WEBSITE

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this love the instruction and temp…

Love this love the instruction and temp der to breathe

March 31, 2026
Dancebit logo

Reply from Dancebit

Hello!
We’re so glad to hear that you’re enjoying the instructions and the emphasis on breathing! It’s wonderful to know that the pace and guidance are helping you connect with your practice. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Keep up the great work!

Rated 5 out of 5 stars

Sensational

Sensational

March 31, 2026
Dancebit logo

Reply from Dancebit

Hi Lyne!
Thank you for your feedback! We’re really happy to hear that you find it sensational and are enjoying the experience.
If you have any questions or need support, feel free to reach out at support@dance-bit.com.
Wishing you a great day!

Rated 5 out of 5 stars

It is really easy to do and I enjoy it

It is really easy to do and I enjoy it. I already told a coworker about it today.

March 30, 2026
Dancebit logo

Reply from Dancebit

Hi Jessica!
Thank you for your feedback! We’re really happy to hear that you find it easy to follow and that you’re enjoying it. It’s also wonderful that you’ve already shared it with a coworker — we truly appreciate that!
If you have any questions or need support, feel free to reach out at support@dance-bit.com.
Wishing you a great day!

Rated 4 out of 5 stars

I’ve enjoyed the dances I’ve tried & I…

I’ve enjoyed the dances I’ve tried & I sweat a lot.
Feeling happy & energetic 😍🤩

March 19, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Amy!
Thank you for your feedback! We’re really happy to hear that you’re enjoying the dances and that they leave you feeling energized and satisfied after a good workout. It’s great that you’re staying active and having fun with it!
If you have any questions or need support, feel free to reach out at support@dance-bit.com.
Wishing you a great day!

Rated 4 out of 5 stars

I like the variety

I like the variety. I wish they wouldn’t say fun so much. It might get the job done but I don’t think it’s fun

March 30, 2026
Dancebit logo

Reply from Dancebit

Hello Martha!
Thank you for your feedback! We’re really glad to hear that you like the variety in the program, and we also appreciate you sharing your honest thoughts about the wording used in the experience.
If you have any questions or need support, feel free to reach out at support@dance-bit.com.
Wishing you a great day!

Rated 5 out of 5 stars

Enjoying

Enjoying. It’s keeping me active not always keeping up but like that I,m moving

March 30, 2026
Dancebit logo

Reply from Dancebit

Hi Gale!
Thank you for your feedback! We’re really happy to hear that you’re enjoying the routines and that they help you stay active. It’s great that you’re focusing on movement and doing what you can — that’s what matters most!
If you have any questions or need support, feel free to reach out at support@dance-bit.com.
Wishing you a great day!

Rated 5 out of 5 stars

The app has fun routines.

The app has fun routines.
I didn't use it often enough therefore I cancelled the subscription. I didn't realise I had accidentally open two. When the payment came off I contacted them and they cancelled the other subscription and paid the money back. Very straight forward. Many Thanks.

March 29, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Jane!
Thank you for your feedback! We’re really happy to hear that you enjoyed the fun routines in Dancebit, and we appreciate you sharing your experience with the subscription issue. We’re glad our support team was able to help you quickly and make the process straightforward for you.
If you have any questions or need support, feel free to reach out at support@dance-bit.com.
Wishing you a great day!

Rated 1 out of 5 stars

SCAM!! SUBSCRIPTION FAIL!!

Would have given minus stars...

I signed up for a “7 Day Try” offer, which was later turned into a monthly subscription without my knowledge or consent. I never signed or agreed to any recurring subscription.

When I contacted customer support to request a refund, I was told that I had supposedly agreed to it and that I should have cancelled the subscription if I did not want to continue. The problem is: you cannot cancel a subscription you do not even know exists.

Changing a trial into a paid monthly subscription without clear consent and then refusing a refund is extremely disappointing. Based on my experience, I cannot recommend this service at all.

Also - like always in such situations - there is no contact given as to where to write to... so I had to ask my money back via Paypal which lead to being contacted by dancebit...

Case is still not closed... my money still lost...

March 23, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hello.
We’re really sorry to hear about your experience, and we completely understand your frustration. We take concerns like this very seriously, and we genuinely apologize for any confusion caused by the automatic renewal.
To clarify, our subscriptions are set to auto-renew in order to ensure uninterrupted service, and we always provide clear warnings about this on the purchase screen before payment and in the confirmation you receive after the purchase.
Please email us at support@dance-bit.com with "Dancebit.Review" in the subject line , and we’ll review your case and work with you to get this sorted out as quickly as possible.
We truly appreciate your patience and hope to make things right for you.

Rated 5 out of 5 stars

The staff at Dancebit are truly very…

The staff at Dancebit are truly very kind and thoughtful.......actually amazing to my needs. Totally recommend!!!!

March 28, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hello Mary!
We’re thrilled to hear that our team was able to meet your needs and make your experience enjoyable. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Keep up the great work!

Rated 5 out of 5 stars

Great support when u need it

Great support when u need it! Quick and resolved my questions promptly!

March 26, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Alana!
Thank you for your wonderful feedback! We’re so glad to hear that our support team was able to assist you quickly and resolve your questions. It’s great to know you had a positive experience with Dancebit.
If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Have a great day!

Rated 4 out of 5 stars

The dances give me a real work out I’m…

The dances give me a real work out I’m I. Heart failure so this works my heart Great. I wish if was a little more time to learn the move but it’s great

March 25, 2026
Dancebit logo

Reply from Dancebit

Hi Rachel!
Thank you for your feedback! We’re glad to hear the dances are giving you a good workout. It’s completely understandable to want a bit more time to learn the moves—taking it slowly is absolutely okay, especially when focusing on comfort and safety. You can always pause and repeat sections to go at your own pace!

Rated 4 out of 5 stars
Dancebit logo

Reply from Dancebit

Hi Negar!
We appreciate your feedback and are happy to hear you’re using Dancebit. If you have any suggestions or if there’s anything we can do to make your experience better, please don’t hesitate to reach out at support@dance-bit.com.
Your input helps us improve, and we’re here to support you!

Rated 5 out of 5 stars

Excellent customer svc when cancelling

My experience with using the Dancebit app was great - but I’m also writing because the customer service was also excellent when I wrote to ask a question about canceling the account. The feedback was clear and empathetic - very pleased

March 26, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hello!
Thank you for your feedback! We’re really glad to hear you enjoyed the Dancebit experience and that our support team was able to help you clearly and with care regarding your account question.
Have a nice day!

Rated 5 out of 5 stars

Pump it Up

I like the little pumps of exercises. They really get me going.

March 26, 2026
Dancebit logo

Reply from Dancebit

Hi Phoebe!
We're glad to hear the little bursts of exercises are giving you that boost! If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Keep up the awesome work!

Rated 3 out of 5 stars

I’m to new to comment

I’m to new to comment

March 22, 2026
Dancebit logo

Reply from Dancebit

Hi Jan!
No worries at all—you’re welcome to jump in whenever you’re ready! Take your time, and if you ever have any questions or thoughts to share, we’d love to hear them. If you have any suggestions or if there’s anything we can do to make your experience better, please don’t hesitate to reach out at support@dance-bit.com.

Rated 5 out of 5 stars
Dancebit logo

Reply from Dancebit

Hi Christine!
Thanks for your comment! We’re glad to hear that the short format worked well for you to get started. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Take care!

Rated 3 out of 5 stars
Dancebit logo

Reply from Dancebit

Hi Judy,
We’re glad you found it good overall! If you’re looking for longer sessions, you can definitely explore more in the "Programs" tab in the app. If you have any suggestions or if there’s anything we can do to make your experience better, please don’t hesitate to reach out at support@dance-bit.com.

Rated 5 out of 5 stars

All good

All good. My body get warm with about the 6 mins dance.

March 26, 2026
Dancebit logo

Reply from Dancebit

Hello!
We appreciate your feedback and are happy to hear you’re using Dancebit. If you have any suggestions or if there’s anything we can do to make your experience better, please don’t hesitate to reach out at support@dance-bit.com.
Your input helps us improve, and we’re here to support you!

Rated 4 out of 5 stars

I thought this was a helpful app

I thought this was a helpful app, though I had to cancel because of unrelated medical issues. I found it easy to cancel my subscription, which always makes me want to give a good review.

March 25, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Carey!
Thank you for your feedback! We’re happy to hear you found the app helpful and that the cancellation process was smooth.
Wishing you all the best with your health, and you’re always welcome back anytime!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look