D'Angelico Guitars Reviews 

729
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and craftsmanship of the products, especially the guitars, noting their superb performance and beautiful design. Many consumers also highlight the efficient ordering process and fast delivery, often receiving their items quickly and well-packaged. Furthermore, people appreciate the company's customer service, describing it as excellent, helpful, and caring. However, some customers also noted issues with shipping, such as delayed updates or lack of tracking information. A few people experienced unresponsiveness from customer service regarding inquiries or problems with orders. Additionally, some reviewers mentioned minor product discrepancies like ill-fitting parts, limited color choices, or items arriving with small defects.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality of guitars, cases,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of products like guitar... See more

Delivery service

People report positive experiences with delivery service, highlighting super fast delivery and quick... See more

Order

Users describe positive interactions with order, highlighting easy ordering processes and timely delivery,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the outstanding, prompt, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Every team member I dealt with was friendly and professional. Shipping and processing were top notch. I am pleasantly surprised by the quality of the tailpiece. It would have been 5 stars but there is... See more

Rated 5 out of 5 stars

Always great ordering from D'Angelico direct. My only small gripe is the color choices of some other parts...like Scalini pickguards are limited. If D'A carried more colors, specifically pearled cream... See more

Rated 5 out of 5 stars

my first was a premier mini dc. arrived with some bad frets. your customer service department approved fret work by a good luthier in las vegas. love the result so much i picked up a premier bright... See more

Rated 5 out of 5 stars

Firstly, I love the Korean made guitars, especially my Excel SS. I own a nice Gibson 335, as well as other name guitars, and my D'Angelico is as sweet or better than the others. The staff who have hel... See more


Company details

  1. #15 of 26 best companies in Music Store
  2. #63 of 103 best companies in Hobby Store

Information provided by various external sources

D’Angelico Guitars is an American musical instrument manufacturer and guitar brand based in Manhattan, New York.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

729 reviews

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4.5

All reviews

(729)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

The D'Angelico Excel Giacomo Turra…

The D'Angelico Excel Giacomo Turra Bedford SH 2024 w/ Peppermint Gloss exceeded all expectations i.e. from the nut, neck profile/inlays, the p/u configuration (that bridge!) provides wonderful tone opportunities, integrity of switches, trem bar stays in tune, action is spot on, frets finished A+. Apparently, Rick Tallman runs his biz like I run my surgical suite-well informed, answers anticipated questions and w/o talking down to those learning the trade. After playing for 25 years I wouldn't have considered this purchase w/o his input. Period. Keep up the great work guys. You're are fortunate to have Mr. Tallman in the wings.

December 6, 2024
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Rated 5 out of 5 stars

Love the hoodie

Love the hoodie - excellent quality and shipping was quick! It's my new favorite "what to wear" around the fire while I strum my D'Angelico 12-string :-)

November 21, 2024
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Rated 5 out of 5 stars

Excellent Service

Price was great for a stock part that wears out often on their excellent Supro line. Fast shipment. I wish they stocked more replacement parts and tube sets!

October 18, 2024
Rated 4 out of 5 stars

Great guitar

Great guitar, disappointed that some of the fret ends were not finished correctly. Would have given higher rating if fret ends would have been finished better.

October 17, 2024
Rated 5 out of 5 stars

Very helpful customer service &…

Very helpful customer service & excellent guitars! Besides providing absolutely beautiful and unique guitars, D'Angelico's customer service has proven to be very helpful. I asked some questions about my older model guitar and got a very thorough and helpful answer and web link within a day or two. Thanks!

October 9, 2024
Rated 5 out of 5 stars

I have (3) D'Angelico Archtops

I have (3) D'Angelico Archtop Guitars...purchased new. They play and sound great. I made custom adjustments to them and they even play better and I got a lot more tone out of them.
My tailpiece broke which is a common issue amongst many archtops. Buying the exact replacement was no problem. Fast shipping, packed very well, and flawless polish. D Angelico is a trusted seller. I hope to visit their shop one day.

October 8, 2024
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Rated 1 out of 5 stars

The 12-string guitar started having…

The 12-string guitar started having horrible sharp cracking noises from the pickup ~1.5 weeks in. I checked across multiple amps/chords, same problem so returned the guitar. Also the 3rd&4th strings tuning pegs kept slipping mid song. Not the quality I expect from D’Angelico given past hollow body electric experience.

September 11, 2024
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Rated 5 out of 5 stars

Experience was great

Experience was great. I have owned one of your axes for a while and needed a shirt to rep the brand. Thanks!

September 13, 2024

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