Darthome Reviews 

653
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company's unique and high-quality products, often finding them to be excellent value and even better than depicted online. People consistently highlight the prompt and well-packaged delivery, noting that items often arrive quickly and in excellent condition. The service is also frequently commended for being efficient, responsive, and helpful, especially when addressing order amendments or damaged goods. However, some customers also noted concerns regarding product quality, describing certain items as being made from cheap materials, flimsy, or not matching their expectations from online descriptions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the great range of unusual and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the great quality of... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency from selection... See more

Service

Customers consistently note positive experiences with service, describing it as courteous, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company and have now purchased items from them multiple times. Every product I have bought has been great quality. Better still, the prices are low and sales are a constant event. It s... See more

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

Great range of products at good prices, we were very pleased with the quality unlike many online purchases where the actual item doesnt look so good as the picture. Very easy to deal with. We had an... See more

Rated 5 out of 5 stars

I received a perfect customer service. Replacement item was shipped to me overnight. I will recommend Darthome for your home decoration items. Their products are also unique.


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

653 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(653)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I made two purchases from this company

I made two purchases from this company, and the items were lovely (Christmas robin chopping board and Christmas mugs). Delivery was really quick and purchase price was also good. Would recommend this company.

December 19, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company

Great company. Ordered just before Christmas and contacted customer services as I was wanted it for a Christmas present. Quick and kind response from Wendy. It arrived exactly on time, well wrapped and great item. I’d recommend Darthome.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

A delighted customer

easy to use website, swift simple click ordering process, super fast delivery, exceptional packaging = my goods arrived in perfect condition. Delighted customer!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my order (it was damaged in transit), and customer service was excellent- they responded immediately and sorted it to my satisfaction straight away.

December 27, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

I recently made a purchase from…

I recently made a purchase from Darthome via their site darthome.co.uk and was quite pleased overall. The wicker basket I ordered was of excellent quality and very durable. I did encounter a bit of inconsistency with the jars, as the colors varied noticeably, which was a bit disappointing. However, the customer service was fantastic. When I had to return a lamp that wasn't suitable for my needs, the process was smooth, and the refund was immediate. I also received beautiful autumn stacking mugs that arrived swiftly and in perfect condition. The overall experience was topped off by fast delivery. I'll definitely consider shopping with them again.

November 11, 2024
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Perfect

Really pleased with the Dice Doorstop, very well made and nice and quirky. It does exactly what it should do.
Easy to order and delivery spot on.

October 28, 2024
Advertisement
Rated 5 out of 5 stars

Fantastic customer service

I hadn't used dart home before, but ordered as they seemed to have a good rating and the best price for the product I wanted. I had a question about the products once they arrived and their customer service was excellent in resolving my queries. They exceeded my expectations.

October 21, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look