Data Conversion Laboratory Reviews 161

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

DCL assisted my publication migrate 50 years' worth of outdated PDFs into XML for a new website on the Silverchair publishing platform. At the start of the project, there was a learning curve... See more

Company replied

Rated 5 out of 5 stars

DCL employees really go above and beyond (specifically, Howard, Kajal, and Sergey)! We are new to this work, and they always answer our extensive questions with patience and in a timely manner. If the... See more

Company replied

Rated 5 out of 5 stars

As a publisher of awesome literature for kids we boast about flawless stories. We chose DCL and Devorah Ashlem for our publishing needs because of the incredible service they provide. Even post the... See more

Company replied

Rated 5 out of 5 stars

We've worked with DCL for several years, both on content conversion projects and when using Harmonizer. They're incredibly knowledgeable, professional, and do great work. I've been very happy with eve... See more

Company replied

Company details

  1. Business to Business Service

Information provided by various external sources

Data Conversion Laboratory (DCL) provides data and content transformation services and solutions. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses organize and structure data and content for modern technologies and platforms. With expertise across many industries including publishing, life sciences, government, manufacturing, technology and professional organizations, DCL uses its advanced technology and U.S.-based project management teams to solve the most complex conversion challenges securely, accurately and on time. Your content---transformed, validated, enriched.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 5 out of 5 stars

Great company -- easy to work with

They did a great job converting my book. Everything converted very well, the different fonts, indentions, quotes from resources, everything. They worked closely with me to see that it came out well, and answered questions along the way. Would recommend them in a heartbeat.

January 11, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank you, Fran! Clients like you are the "heartbeat" of our EPUB division and we're glad to be of service.

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Rated 1 out of 5 stars

Spam - Zero respect for privacy

I requested to be removed from your mailings and you continue to spam me.

January 11, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Hi, Kelsey, we are sorry for this experience and are dealing with the technical issue that caused it. We take your privacy seriously and have removed you from the list; you will receive no further communications from us.

Rated 5 out of 5 stars

Quick and painless!

January 11, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank you, John; we're proud to provide all of the service and none of the "ouch"!

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Rated 5 out of 5 stars

Excellent company to work with for SPL…

Excellent company to work with for SPL creation for FDA submission.

January 7, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

We're glad to hear of your positive experience with our Structured Product Labeling services; thank you!

Rated 5 out of 5 stars

Good Work

Do good work. Easy to work with.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank you, Jeff; we're glad you're pleased with our services!

Rated 5 out of 5 stars

Highly recommended company

Highly recommended company

We have worked with DCL for about 8 years now. They are consistently responsive, professional, thorough, and highly skilled. They provide webinars on current topics and share valuable expertise. They are trustworthy and helpful. It is nice to know that we don't have to keep up with new content formats - they do it for us.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank you. We are happy to help and value your trust!

Rated 4 out of 5 stars

Better communication

There was no friction, but we felt like the communication should've been better. It took us a year to clean up from the conversion. Primarily, we didn't understand the questions we should ask.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

We value your sincere feedback and thank you. Suggestions on how we can improve your experience are welcome.

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Rated 5 out of 5 stars

My book includes lyrics, images, and captioning.

My book includes lyrics, poetry, images and captions that require special formatting to appear properly in various electronic media. DCL does it better than any other vendor I have ever had the pleasure of using. Some publishing outlets offer to convert your pdf files for free, but nothing I saw from them was acceptable. Others, that charge for their conversion services, say they cannot maintain the formatting I require for lyrics, poetry and captioning -- and that makes them all non-starters.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank you, Travis. Presentation can be downright poetic and we recognize how important that is for some content to have extra special care with formatting.

Rated 5 out of 5 stars

Great job and always helping small...

Great job and always helping small business.
Highly recommended. Thanks DCL.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank YOU, Phil! It's important to us to help businesses no matter their size.

Rated 5 out of 5 stars

global TECHCOM project

As the head of a global TECHCOM project, I can say that everything I sent to DCL was returned as expected and on time.
I highly recommend their services!
Richard White
ADB Safegate

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank you, Richard! This means a lot to everyone on the team.

Rated 5 out of 5 stars

Excellent

Excellent treatment and good experience.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Happy to hear! Thank you for your feedback.

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Rated 4 out of 5 stars

Very accurate work--both machine and…

Very accurate work--both machine and human! They take the time to know our actual publications and content and to handle the oddities and variables rather than try to make square pegs fit into round holes.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thanks for your kind words, Allison! We strive to understand our customers' content deeply and provide solutions that fit their needs.

Rated 5 out of 5 stars

Efficient and quick with turnaround

Efficient and quick with turnaround. Quality goes along with requirements.

January 4, 2019
Unprompted review
Data Conversion Laboratory logo

Reply from Data Conversion Laboratory

Thank you, Debbie. Quality is critical for us because your content is important.

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