David Astburys Reviews 376

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and proactive approach, making interactions pleasant and productive. The service provided is consistently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional issues with property management, feeling they had to do more chasing for resolutions. Additionally, a few other people felt that some agents were rude or that their concerns were not respected.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the excellent support and efficiency of... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the prompt, clear, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

User experience

People report positive experiences with user experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Selda, Elena, Rebecca, Safa, Ollie, Louanna, and Maria, I just wanted to take a moment to reflect on what it’s like working with you guys & how highly professional, responsive, and solution-... See more

Rated 5 out of 5 stars

Thank you to everyone at David Asburys in Crouch End. We used them for renting and then for for selling our flat. The whole team went the extra mile, although we didn' get the price we were hoping fo... See more

Rated 5 out of 5 stars

Elena Sarris is professional in her work and with her knowledge she is helpful in difficult situations that arise. She always tries to meet her clients expectations and she always works over an... See more

Rated 5 out of 5 stars

We had a great time renting with David Astburys. This was mainly due to the fact that our property manager Selda was incredible! She was always so prompt in her replies and really assisted us with eve... See more


Company details

  1. Money & Insurance

Information provided by various external sources

David Astburys is an independent London estate agent offering a personalised service to help with all of your property needs. Search properties in London now with David Astburys.


Contact info

4.8

Excellent

TrustScore 5 out of 5

376 reviews

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Rated 5 out of 5 stars

Efficient Diplomatic Property Management

Selda has recently taken over the management of our property. She is determined, well organised, and solution focussed. She has been very diplomatic when managing unrealistic tenant expectations.
I definitely recommend Selda Mehmet and David Astburys Property Management Department, to as they really do go above and beyond for their clients
Well done!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Marlon was friendly, efficient and went out of his way to be as helpful as possible during the whole process. We never felt we were being misled or messed around and all of our questions were taken seriously. We were very impressed with David Astburys and would highly recommend their services.

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Stephanie Nicola

Stephanie Nicola, my new property manager, has been exemplary in the speed, clarity, and thoroughness of her communications with me over my property. This service is simply a continuation of the quality of service and attention I have always received from Astburys

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Efficient customer service from Charlotte and Joe. From organising viewing to helping on paperwork afterwards. Thank you for the great help.

March 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Selda has been very supportive

Selda has been very supportive. No crits at all and will I'm sure continue to value her ongoing support in years to come. Brief comment only as in haste!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Sincere agents in north london

Recently completed on a house purchase in Crouch End and the agent dealing with us was Shakir. He was courteous, professional and always had a positive mind set which are important attributes required when trying to close a property transaction in England.
The transaction itself was a bit of a rodeo given the owner is based down under but Shakir shepherded this through very efficiently.
Strongly recommend this agent and Shakir in particular is ace!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Selda has been our Property Manager for…

Selda has been our Property Manager for around 2 years now and we could not be more grateful for all her efforts. She is very responsive and has always resolved issues swiftly. Up until recently those issues have usually been minor, but recently we had a major issue replacing an appliance. The narrow space required several technician visits and it was quite complex to solve the problem. Selda was a dream ensuring each subsequent technician visit was scheduled swiftly, and even coordinated conversations directly with our landlord which resulted in everyone feeling very comfortable and confident that the situation would be resolved soon. We really appreciate her approach to getting things done! Thank you Selda!

February 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Stephanie handled a situation where I was being billed for a water leak that was not my fault,

Stephanie handled a situation where a long-term leak in the property I was renting had resulted in a ridiculously high water bill. She engaged on my behalf and provided the plumbing documentation necessary to protect my rights. This involved sending documents and speaking on the phone to the water provider. Her work was exemplary and I am very grateful for her intervention.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Stephanie handled a burgeoning damp…

Stephanie handled a burgeoning damp issue with our flat promptly, efficiently and courteously. Great communication throughout. And she spotted an anomaly which she then sorted out saving us a major expense. Excellent work. Thank you.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

David Astburys are the shining stars of the estate agent business

The whole team and especially our property manager Stephanie at David Astburys are a real breath of fresh air. We had been letting our flat through a large well known estate agents and had so many problems we ended up despairing of the whole letting process. David Astburys have been amazing - a totally different experience. They are helpful and friendly, always available for any queries and seem to know everything you might possibly want to know! We 100% recommend using David Astburys as your letting agent.

February 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional service

I would like to take a moment to commend Safa for her exceptional service. From the very beginning, she has been consistently professional, responsive, and attentive to my needs. She takes the time to explain things clearly, ensuring I understand every step of the process. Safa's kindness and patience have made navigating the housing process much easier, and I truly appreciate her dedication to helping me. It's rare to come across someone who genuinely cares about their work and the people they serve, and Safa is definitely one of those people. I am very grateful for her support and highly recommend her to anyone in need of housing assistance.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

BEST EXPERIENCE WITH DAVID ASTBURYS!…

I can’t thank enough Mr.Mario Georgiou form Crouch End brunch of David Astburys company for the support he gave us so far. He has been so supportive little before Christmas and during, until today to find the best deal for renting a house after we announced by our landlord that need to sale the house we currently live in. Me and my boyfriend were very stressed but Mario re ensured us that all will go well and help us with anything we needed. He has been very quick in responding back to msgs, emails and his manner was so professional. He loved his job and he is willing to help at the best interests of his costumers. Highly recommended. Thank you Marie!

January 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Efficiency and excellence

I am a landlady who recently had the pleasure of working with David Astburys team in Islington. Upon receiving a call from them, I was impressed to find that their Google reviews boasted a perfect 5-star rating, setting a high standard from the start.

The speed at which everything unfolded was truly remarkable. From the initial call on a Thursday to the first visit to the flat on Monday, followed by a potential tenant visit on Tuesday at 10:00 am, the efficiency was evident. Notably, I received an offer from the tenant before professional photos were even taken, a testament to the team's proactive approach.

By 12:30 pm that same Tuesday, professional photos had been taken, showcasing their dedication to presenting the property in the best possible light. The process continued to move swiftly, with the tenant's offer swiftly accepted and all necessary documents promptly exchanged. I was particularly impressed by the team's quick response times via email and the clear explanations provided by the staff.

I would like to extend my heartfelt thanks to Joe, Monsef, Charlotte, Kinas, and Holly for their exceptional support throughout the process. Their professionalism and dedication ensured that everything was almost settled within just one week, a testament to their hard work and efficiency.

In conclusion, David Astburys team have set a standard of excellence that surpasses expectations. Their professionalism, efficiency, and teamwork are truly commendable. I am grateful for their exceptional service, which not only met but exceeded my expectations, leaving me pleasantly surprised. It is evident that their 5-star rating is truly deserved, reflecting their outstanding performance and commitment to excellence.

December 19, 2024
Unprompted review

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