David Outwear – Official Customer Reviews Reviews 

fast delivery and very attentive aftersale. I love the style of the clothing.

inferior quality. No customer service. Refuses to reply to e mails. Avoid at all costs. Website is misleading, goods are shipped from China. Company trades under assorted names!

I bought a pair of boots from these cowboys, not at any point in the ad did it state they were made in and shipped from China. I started asking for a refund when I hadn’t received them after 5 weeks. They gave a reply straight from the “stock answer” sheet, and sent a shipping date dated only 2 days previously and telling me shipping was 2-4 weeks. Their customer service absolutely sucks at best. When they finally arrived I told them I still wanted a refund as the quality wasn’t the best, their reply was I had to ship them to the USA at my expense or I could accept a 50% refund. Let’s wait and see how long that credit takes them.

Fantastic boots. Great fit and comfortable straight from the box. Highly recommended

Very disappointing experience. The company promotes a 30-day refund policy, but they count the 30 days from the payment date instead of the delivery date. Since the shipping was hugely delayed, this left me with very little time after receiving the item. My refund request was rejected, which feels unfair and misleading. I would not recommend them based on this experience.

Excellent service & product quality.

I purchased 3 jackets from Davis Outerwear. Two jackets were too small so I asked to be exchanged for two larger ones. They claim they only received one of the jackets and not two. This has been going on since December around Christmas time. Winter is now over. I now am requesting a full refund as they have both of my jackets. This is NOT a reputable company. Order #295080:

Drop shipper, sends you Chinese made clothes with poor quality.

Ordered a jacket from them, arrived in a timely manner, looks sweet, and fits nice. Would definitely consider ordering from them again.

Nice quality!! Would buy again for sure!

Slow delivery but I loved the jacket I got, it fit well.

So I was looking for a new winter coat, and the local stores weren't well stocked, so I took a chance on this Facebook add for David Outwear. My coat is stylish and warm. The zipper broke in three months, but they sent me a new one for the cost of shipping ($15) even though I was past the 30 day warranty. Customer service was prompt and polite. So far a pretty good company. We'll see if coat number 2 holds up.

Ordered 2 jackets (Fleece Biker Jacket). I wasn't expecting a premium product considering the low price (about €100 each), but I was at least expecting decent quality considering the reviews I've read. But don't be fooled. This is the level of quality you'd expect from SHEIN etc. Really poor fabric and poor fit (I'm medium built but quite tall).

Then comes the really annoying part: It took almost 3 weeks to receive the products and their return policy says you have to return within 30 days of ORDERING. Not receiving, but ordering. That's bullshit.

On top of that: Before returning you have to mail them and await their confirmation. It took nearly a week to get that confirmation. They didn't even reply to my first e-mails. I had to send a bunch of reminders. When I finally got the confirmation I had 2 days left to make the return, and I had take care of the return and shipping procedure myself. No return label, no nothing. Just an address to a private person in Boston, U.S.A. My local post office estimated a shipping cost (with tracking) of about €50 (from Sweden). Considering the impression I've gotten from their support so far I fully expect them to not accept the return even if I send it today (last day). My gut feeling tells me I'll never see a penny returned. So I'm just cutting my losses now and donating the jackets to local charity.

Tl;dr: Poor products. Worse customer support. Avoid this company.

A pity that the wait was so long.

Easy to place order. Sizes are spot on. Service and deliver is good.
No complaints

Great product, and a very speedy service.

Companies return policy is full of shit! Giving you 30 days from date of order. One of my orders took exceptional long since arriving straight from China and took 25 days! After trying to return 2 out of 5 items of this shipment a week later, they told me NO since out of policy. I just shopped for more than $350 bucks placing three orders in the same month. No customer appreciation. After heavily complaining via mulitple emails, the provided a $40 code for next order. I dont want to oder again, I want the money back for the items I want to return. I doubt this is in compliance with German laws, never buy anything again at David Outwear!

I ordered a fleece bikers jacket. I needed to own one leather jacket that looks great and feels great too and I should say that this jacket meets all my requirements. The size is perfect, it feels so comfortable and great. It is exactly what I saw on their website and I am getting the compliments. I am certain I will buy another one soon from the same company. Although delivery took longer than expected but I received it in perfect condition and decently packaged.