DaVinci AI  Reviews 

I was charged $29,99 after a trial period. I immediately cancelled the recurring subscription and have not used a single credit or generated any images post-renewal. Customer support initially sent an automated refusal and has now completely ignored my formal appeal for over 3 days. Charging customers for completely unconsumed services and ignoring communication is an unfair business practice. I am requesting a full refund of this charge.

I signed up through their "Start Free Now" offer for $1.99, and shortly after was charged $29.99 for a Pro plan I never selected or intended to purchase. I contacted support within 30 minutes of the charge, before using any credits or taking any action on the account, and requested a refund per their own policy, which states refunds are available where no credit has been consumed.

Ashley from support replied with a generic message stating I "did not meet the eligibility criteria" of their refund policy, without specifying which condition I supposedly failed to meet. When I followed up quoting their own policy language back to them and asking for clarification, I received no further response.

This doesn't seem to be an isolated pattern — other reviews here describe similar experiences of a small trial price leading into a larger, unannounced charge shortly after, with little clarity from support about what's actually being charged for.

Cancelling the subscription now to prevent further charges. Would recommend reading through other reviews here and watching your statement closely before entering card details with this company.

I love it
I'm just mad my trial expired

It is first experience. But already good. Generation is on top, but somehow it changed style of sketch... Looking for more experience, may be i can bypass it somehow.

I subscribed for a trial on weekly basis. On completion of trial without my agreement they charged me for one more month. All my unused credits also reset to zero.
This company can not be trusted. They are refusing to refund, as I dont use the credits, which they sold me without my agreement.

the great is seea character somuch well sketch and characterized . . .

The homepage has a prominent "Start Free Now" button in the top right corner. It says free. Clicking it does not lead to anything free, it leads to a sign-up flow that ends at a paid trial screen.

That trial screen clearly states "7-Day Full Access" for $1.99. My card was charged $9.23 instead, more than 4x the price actually shown at checkout.

When I contacted support about the charge, they responded by explaining that they don't offer a free trial, that is not what I was disputing. My issue is that the amount charged did not match the amount shown at checkout, and that the homepage CTA says "free" when nothing in the flow it leads to is free.

Cancelling was its own problem. The option is buried under a section labeled "Danger Zone." The first time I went through the steps, I was interrupted by a review request partway through, backed out, and found no confirmation that anything had been cancelled, and my subscription was still active.
The second time, I got through it, but the confirmation dialogs used ambiguous, easily misread wording across three separate steps, worded such that it's easy to click through thinking you've cancelled when you haven't.

This isn't a one-off. Looking through other reviews here, my experience matches a repeated pattern: a "free" CTA, a low quoted trial price, a higher actual charge, and a cancellation flow that seems designed to make people give up or get confused rather than actually cancel.

Read the checkout screen carefully, check your bank statement against it, and don't assume cancellation went through until you have written confirmation.

Instant image creation and easy to use. I love it.

I described it in a few plain sentences and got back an image that explained the idea better than I had.

A fun Program but too many pop ups when trying to test the free version

Nothing but garbage.

See Maksym Poliuha's review, as my experience was exactly the same. Cancelled my account right after starting the trial, unaware that it was not cancelled because of feedback popup that acts as an obstacle to completing cancellation. This is without a doubt done to intentionally deceive the user into thinking he or she has cancelled a subscription. I detailed my experience, requested a refund on the same day I was charged, as I had used no credits and was furious about the trick they'd pulled on me. Got a reply from "Ashley" claiming I did not meet eligibility requirements. Additionally, this automated response provided the following instructions for cancelling a subscription:

To proceed with the cancellation of your subscription, please follow these steps on davinci.ai

Click on the Profile Icon
Click on Manage Account
Click on Plan from the left panel
Click on the Danger Zone dropdown menu
Click on Cancel Subscription
Finally, select "Cancel Plan".

The steps end with clicking "Cancel Plan". However, following these instructions would NOT cancel the subscription.

Just a slimy, greasy, terrible company who provides no value and only got my business as they are a sponsored search result when I was looking for Google's services and I wasn't paying attention and foolishly proceeded to create an account. It's just an API wrapper. I never leave reviews for anything but this is the little I can do to besides filing a dispute for the charge on my card.

I love this app. It is so responsive and knows what you are asking for. I have used a few other applications and this one so far beats them all. Well done guys.

First time using and very first video was sensational!!!!!😁

It perfectly understands my ideas. All the ideas I describe are implemented fantastically.

The video models are able to replicate exactly what the prompt describes, without any unplanned changes or unwanted elements. They're very accurate.

Absolute bullshit user experience to cancel a membership. Billed me after the trial without notice. Crappy software.

Great!!!! Super super super