DaVinci Vaporizer Reviews 

107
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an original Davinci IQ vape I purchased years ago that ended up with a broken chamber. Decided to splurge on an IQ2 a few years later. Recently, and still under warranty, I had an issue with the... See more

Rated 2 out of 5 stars

I bought the Aritiq vaporizer. After a couple of weeks of use, the chamber would clog and required cleaning after every couple of sessions. Additionally, the cartridge would not firmly stay in... See more

Rated 1 out of 5 stars

**AVOID THIS COMPANY LIKE THE PLAGUE** ** LOOK AT PAX VAPES INSTEAD** Product stopped working after a few months, no reply from customer service after 5 days, took making a Reddit post to have an... See more

Rated 1 out of 5 stars

very very slow shipping ordering from there website - if you order any product with expedited shipping thinking its going to come any time soon - its probably going to take alot longer that you though... See more

Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(107)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is the worst thing ever..complete…

This is the worst thing ever..complete waste of $. This is the second one. I bought one and didn't work ..no smoke. Was able to return it and got the second one. It's awful..burnns your weed really fast and gets so hot I wrap cloth around it. I could handle those if I could just get a couple of good hits. There is a bigger one for close to 500..almost bought that and am so glad I didn’t. The Miqro is junk. Will be picking up the pax 3 dual today. I paid 160 for the Davinci junk...I'm getting the complete pax 3 dual..all accessories and will happily pay the 250 for that.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Best choice. Great warranty experiences.

I have very good experience with this brand. Its definytly best choice in this category and my friend crying for his choice buy pax (unable use with bong like iq2/iq, no zirconia, no changeable battery and much cheaper materials what is not best for your health and he said that iq2 will be his new vape!!) i have 4th vape from davinci and have 2 experiences with warranty. They wanted record problem and after it they have sendet me new vape.
I think that pax have no chance to win this fight so they writing lies abouth warranty and more becouse me and my friends had no problem with reclamation Never.(even after 4 years) We love this company. My warranty problems starts after 4 years of using and they reclamated my iq and sendet me iq2. I am very happy customer who tryed pax 3 and lot of diff. Vapes but iq2 is the best hand vape under 500usd. (Problem with opening chamber what was my reclamation is on iq2 solved perfectly)

February 9, 2021
Unprompted review
Rated 3 out of 5 stars

Replacement device took 3 months to arrive

I have been waiting for my replacement device for 6 weeks. Apparently wrong tracking number, now the package is going back to the sender... They can't send another one, they "have to" wait to get it back to be able to send it. Apparently it takes more than 6 weeks to get a package from NL to Switzerland. POOR QUALITY. POOR CUSTOMER SERVICE.
Finally arrived after 3 months. At the end still a good and fast customer service. Delivery takes ages.

February 3, 2021
Unprompted review
Rated 1 out of 5 stars

Save your money

This company seems to deliver good products when you make your research but as soon as the product ends up in your hands your realize how poor the quality is. And unfortunately the customer support is nothing different: I've been promised an exchange unit for my dysfunctioning unit and there is not trace of care or empathy from them, just unheld promises and it has been 2 months already. This company does not deserve your money, just go for competition!

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

Buy a Pax instead

When unit gets hot the top pops open. Have sent it back 3 times. They always say they fixed the problem, and it still opens upon heating. Do yourself a favor and buy a PAX instead.

January 17, 2021
Unprompted review
Rated 2 out of 5 stars

Save your money and your time

Save your money and your time. The davinci IQ itself produces some of the best vapor. I had the pax 3 for 2 years and just got the IQ. I love how it hits but the product quality is complete trash for a $200+ product. Customer service is flaky at best. Had to ship my unit in twice already in first 30 days of owning product. Received replacement and same issues a week later. If u get a working one then you’ll love it but good luck with that. You’ll soon be acquainted with customer service and be without your device for weeks at a time. Such a shame because it could be a spectacular product if it wasn’t fully of faulty manufacturer defects.

October 26, 2020
Unprompted review
Rated 3 out of 5 stars

This company ruined my product which…

This company ruined my product which was reported to them and they refused to remedy the situation which is their fault. The customer 'support' dept. is useless especially that Sammy with his rotten attitude and dismissive chatters. Should have seen this earlier due to the other results to consider what runs this business. Will go to their competition from now on. The 1 star rating is too High!

October 26, 2020
Unprompted review
Rated 1 out of 5 stars

Almost $400 deep

Almost $400 deep. The silver top came out after a month of use. Called, left messages, emailed... they never called back or replied to my emails. It has a warranty but they will not honor it. Too late for me; save yourself.

October 11, 2020
Unprompted review
Rated 1 out of 5 stars

Outrageously unprofessional

Outrageously unprofessional, de-facto scammers. As many other have mentioned here, once the device breaks you will never get a replacement despite the warranty which is a scam. Emailed for months, never received anything back.

September 17, 2020
Unprompted review
Rated 1 out of 5 stars

Disgusting company

It's been 2 months and I still haven't received the replacement I was promised from Davinci. Don't be fooled by their '10 year warranty' because it's useless if they don't actually honour it. I'm going to be contacting trading standards. Such a horrible company who don't respect their customers at all. Give your money to someone, anyone, else.

July 30, 2020
Unprompted review
Rated 1 out of 5 stars

Liars

I was looking for a new vaporizer and after looking a lot of producers' websites I thought the best one was the Da Vinci IQ2: what a mistake!
I've been cheated from Da Vinci...
They show all the additional features managed by the app available from end 2019 but that app does not exist!
The only one available is for the IQ and it is not compatible with the IQ2.
But you must buy the IQ2 (239€) before notice something...
So, if you want to set up the device you have to get mad playing with the 4 buttons and the useless display.. a chinese brain teaser, because those american devices are made in the PRC, of course..
I use, for medical purposes, two kind of cannabis and I should set the dosage monitoring two time a day without the app. And it is not so easy as the show on their fake videos!
Also the smart paths, I needed to change the settings and I tried with the app several times before asking the customer service and discover that it doesn't work on my device.
So, I can only say they are liars. So how can you trust them about the quality of their products? Liars never tell the truth...

July 25, 2020
Unprompted review
Rated 1 out of 5 stars

This customer service is so bad that I…

This customer service is so bad that I would rate it as no customer service.

They asked me to send the unit back with charger and after a 6 weeks and a complaint to the credit card company they sent me a unit back with out the charger. Life should be this hard for a very old man. Think I will buy a glass pipe, works every time I think.

July 8, 2020
Unprompted review
Rated 1 out of 5 stars

Poor product, poor service.

First off, let me start with the service. I ordered my DaVinci Explorer's kit all excited then the next time I was on the site, a random 10% off coupon popped up. When I asked customer service about that, I was told basically "too bad, the order is complete" not even offering to give me a coupon for future orders. That is just not cool. Now, onto the kit - read the fine print on the site! The Explorer's kit comes with a bunch of stuff, but since it's not really listed well on the product page, I wound up buying an accessory kit for an extra $10 that I didn't need. The Miqro itself: the first vape is nice and flavorful but that's about it. The subsequent draws were weaker to the point that it felt like air, not even a hint of flavor. The heating recovery time after each draw is loooong. Not a quick-hitter. The loading system is okay at best. The herb sticks to the pearl, so be ready to scrape it a lot with the little tool they give you. You'll be scraping it often as I found you have to stir the chamber at least twice if you plan on completing a session. The heating paths are not really usable. I wound up having to increase the temp as the session went on to complete the pack. Don't plan on multiple sessions out of one pack. This is a session-per-pack device. The chamber winds up drying out your product during cooldown, leaving not so much to vape the next time you try to pick it up. Battery life is the real killer of this device, or should I say lack of it. I'm glad they included 2 batteries with the kit, you need them! I found usable battery life is about 1 session (pack) per charge. The little stash/battery holder is a nice touch. I have a good Nitecore 4-battery charger and I kept cycling through batteries faster than the unit could ever charge on USB. When they say this is for the light user, they mean it. If a small session works for you, then this device might be for you. If you're expecting anything more than "light use", go with something else. I would try the IQ, but I'm not to thrilled with DaVinci now. 2 weeks later - Bought a Pax3, far superior in every way. Go with that.

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

With IQ2 they fake advertised…

With IQ2 they fake advertised silicon/rubber free vape path=bull*hit, still siliconce ring at the bottom of "flavour chamber"... Got IQ2 and it is vaste of money. I would strongly recommend you to stay off this brand. I bought units for couple of my friends. Here is conclusion. Bought 1x IQ micro- it got replaced once. Bought 1x IQ - replaced five,(5)!!! times (when it failed 6th time I just didn't bother to go through +month long process. I bought for myself IQ2 - but owen cracked. So started warranty process again and was proposed unit replacement. Nice, but wait...you can be promised 100y warranty, but if davinci support starts to ignore you, you are done. With IQ1/IQ2 had always issue owen. And after some time it has strong rubber like vapo taste. IQ1/IQ2 Owen cracked and keeps cracking and cracking....IQ micro just died off completely... save your money and get some cheap stuff. Davinci IQ2 is just hype feeded by positive reviews if those who got free unit. And f*** the rest including customers. Real live could be tough. All the best!

June 10, 2020
Unprompted review
Rated 1 out of 5 stars

High price, poor quality, DO NOT BUY!

Very expensive. After 2 days the hinges sheared and the door fell off despite the fact that it was never handled roughly. The battery lasts just 15 minutes, not what they claim. The top hatch is difficult to close and sometimes it tells me that the battery is flat when it isn't. Customer service is very poor and they haven't got back to me in over a week, despite my polite requests. Never again!

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

The DaVinci Miqro is one of my best…

The DaVinci Miqro is one of my best purchases recently. I love how it has a smart path and everything. You can pull it apart for a good cleaning. It’s fun putting it all back in too, I feel like a little kid when I do it and pretend like I’m loading a gun like Mathilda from Leon the professional, or something. It even has a grinder coin that I really love because it just looks so cool. Most importantly, it fits any pocket and is a very nice everyday being around gadget. One of their guys Rich, also helped me out in deciding to get the explorer’s collection which I don’t regret at all.

May 13, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look