A gentleman from the company possibly the owner phoned to advise me that the items I had ordered for New Year may not arrive in time due to courier issues but in order to help he would track his en... See more
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I never received the delivery. I received the first automated delivery message too late and I rescheduled the delivery once and was told I couldn't do it again, even though the items were urgently nee... See more
Company replied
Absolutely amazing service! Placed my order for Christmas napkins on Friday 27/11 and they are with me the next day just after lunchtime. Cannot ask for much better than that and will certainly b... See more
Company replied
Great products at great prices and fast delivery. Just used the products this weekend and we were blown away by the fabulous quality, will definitely reorder from Dawn Direct when we need more item... See more
Company replied
Company details
- Wholesaler
- Chemical Wholesaler
- Glassware Wholesaler
- Industrial Chemicals Wholesaler
- Restaurant Supply Store
Written by the company
We have been trading for more than 30 years supplying an extensive range of catering & cleaning supplies to Hotels, Restaurants, Bars, Pubs and Clubs in the hospitality and food service sector. We also sell a range of seasonal products such as the biggest range of catering Christmas crackers, tableware, party supplies and decorations. Along with this we offer a huge selection of candles, candle holders and accessories, and continue to add more product ranges all the time. Customer care is very important to us. Our friendly telephone sales and customer service team are highly trained and knowledgeable. They are always more than happy to help with impartial advice on product use and prices. Alternatively customers are able to purchase products via our website dawndirect.com.
Contact info
United Kingdom
- dawndirect.com

Reply from DAWN DIRECT
Excellent customer service as always
Excellent customer service as always. Fast delivery which is what I needed at the time. Look forward to giving Mark and his team my next order.

Reply from DAWN DIRECT
Great service and delivery
Great service and delivery. Super helpful when I had a query too. Really pleased with my coffee cups. Would highly recommend.

Reply from DAWN DIRECT

Reply from DAWN DIRECT
These lights are loverly
These lights are loverly I have tried them with batteries and usb and work perfect can’t wait for next xmas I will review nearer next 🎄 price and delivery excellent thanks, Denise from hull

Reply from DAWN DIRECT
Ordered many different things from Dawn…
Ordered many different things from Dawn Direct very quick delivery & overall good service, friendly & helpful staff 👍 would recommend

Reply from DAWN DIRECT
Amazing Service
Ordered and delivered with 24 hours just before Christmas - amazing service!

Reply from DAWN DIRECT
I bought a touch free dispenser for our…
I bought a touch free dispenser for our church. There was however a fault with it. Customer services were excellent at replacing it the following day. Particularly Julia and Gerard.
Thanks

Reply from DAWN DIRECT
An excellent company to deal with very…
An excellent company to deal with very helpful and friendly will defiantly use again.

Reply from DAWN DIRECT

Reply from DAWN DIRECT
Product as described, no surprises
Product as described, well packaged, very quick delivery ..... thx

Reply from DAWN DIRECT
Good service from the sales team and…
Good service from the sales team and made sure my questions were answered.
Pleased with product too

Reply from DAWN DIRECT
Very professional goods arrived well…
Very professional goods arrived well packaged
Thanks

Reply from DAWN DIRECT
Excellent service from first call to…
Excellent service from first call to Julia tree came as promised with a little gift what was a nice surprise Excellent service beautiful tree same as picture xxx

Reply from DAWN DIRECT
Brilliant Company
I am absolutely delighted with this company. Easy ordering and my items were received quickly, and in good condition.

Reply from DAWN DIRECT
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