A gentleman from the company possibly the owner phoned to advise me that the items I had ordered for New Year may not arrive in time due to courier issues but in order to help he would track his en... See more
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I never received the delivery. I received the first automated delivery message too late and I rescheduled the delivery once and was told I couldn't do it again, even though the items were urgently nee... See more
Company replied
Absolutely amazing service! Placed my order for Christmas napkins on Friday 27/11 and they are with me the next day just after lunchtime. Cannot ask for much better than that and will certainly b... See more
Company replied
Great products at great prices and fast delivery. Just used the products this weekend and we were blown away by the fabulous quality, will definitely reorder from Dawn Direct when we need more item... See more
Company replied
Company details
- Wholesaler
- Chemical Wholesaler
- Glassware Wholesaler
- Industrial Chemicals Wholesaler
- Restaurant Supply Store
Written by the company
We have been trading for more than 30 years supplying an extensive range of catering & cleaning supplies to Hotels, Restaurants, Bars, Pubs and Clubs in the hospitality and food service sector. We also sell a range of seasonal products such as the biggest range of catering Christmas crackers, tableware, party supplies and decorations. Along with this we offer a huge selection of candles, candle holders and accessories, and continue to add more product ranges all the time. Customer care is very important to us. Our friendly telephone sales and customer service team are highly trained and knowledgeable. They are always more than happy to help with impartial advice on product use and prices. Alternatively customers are able to purchase products via our website dawndirect.com.
Contact info
United Kingdom
- dawndirect.com
Had the rare product I needed
Had the rare product I needed (duracell solar lights) and delivery from Scotland to London was super fast.
April 23, 2023
Reply from DAWN DIRECT
Hi Clive,
Thank you so much for taking the time to review our service, I'm happy you received your order nice and quick, if you need any further help just give us a call or email.
Once again, thank you for your business.
Kind Regards,
Julia
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The quality very good and quick
March 15, 2023
Reply from DAWN DIRECT
Hi Maria,
Thank you so much for taking the time to review your order, It really means a lot to us. If we can be of any help in the future, please feel free to contact us. You can also call us during office hours on 01236 468000. Once again thank you for your order :-)
Kind Regards
Julia
Everything was easy from the ordering…
Everything was easy from the ordering to the delivery - arrived extremely quickly and exactly as described.
January 4, 2023
Reply from DAWN DIRECT
Hi Phillippa,
Thank you so much for your 5 star review, it means so much to us here in the office :-)
Kind Regards
Julia
Fast friendly delivery
Fast friendly delivery, with a phone call to make sure I was in.
December 1, 2022
Reply from DAWN DIRECT
Hi Liz, Thank you so much for taking the time to leave a review, even better, a 5 Star one. I'm happy your Tree arrived nice and fast, I hope you spent at lease 2 hours setting it up :-) Don't forget to register it for your 10 year manufacturer's guarantee, I'll paste the link below. Thank you one again, Kind Regards, Anita :-)
https://www.everlands-trees.com/en/guarantee/
Reply from DAWN DIRECT
Hi Joanne,
Thank you so much for leaving a "5 Star" review and thank you very much for your order. If you require any further products throughout the year, anything from Blue Centrefeed Roll to Teaspoons, just give me a call :-)
Kind Regards
Nicky
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First class service
November 17, 2022
Reply from DAWN DIRECT
Hi Andrew,
Thank you so much for leaving a 5 STAR review, it really means a lot to us at this end. All the very best, if you need anything else, please call us.
Kind Regards,
Julia :-)
Reply from DAWN DIRECT
Hi Mario, Thank you so much for leaving a 5 Star review, (I noticed that it is not your first review) :-) so thank you once again for taking the time to leave a review, it really means a lot to us. Thank you for all your business.
Kind Regards,
Gerard
Tree and lights delivered sooner than…
Tree and lights delivered sooner than the day you'd indicated. Very pleased. Can't wait for December to put them up
October 5, 2022
Reply from DAWN DIRECT
Hi Shella,
Thank you so much for taking the time to leave a 5 Star Review, I hope you had a wonderful Christmas. Thank you very much for placing an order with us.
Best Wishes, Monika :-)
The best …
This must be the best company to deal with i ordered an item on Monday evening and by Wednesday lunch it had arrived this was a large item that's what impressed me so much i would highly recommend company this to any body and everybody
October 26, 2022
Reply from DAWN DIRECT
Hi Alan, Oh thats so very kind, thank you. The Everlands trees are very good, it does take a little time ( like all Christmas trees) to shape the branches, but it really is worth it. I've had mine for years and I still love it. Don't forget to register it with "Everlands" for your 12 year guarantee, this is the link: https://www.everlands-trees.com/en/guarantee
and thank you again,
Best Wishes,
Monika
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Great service and products
Great service and a follow up call after delivery. Very happy with prices and product quality
October 19, 2022
Reply from DAWN DIRECT
Hi Robert,
Thank you very much for your 5 star review, if we can help in any other way, just call direct, kind regards, Gerard
very good company
very good company quick service lovely sales team very helpful and I am so pleased with the christmas napkins that I ordered
October 10, 2022
Reply from DAWN DIRECT
Hi Julie, thank you so much for your very kind words, it makes all the difference, Kind Regards, Julia :-)
Spaas tea lights are SO hard to find.
Spaas tea lights are SO difficult to find at a reasonable price. These were reasonable and arrived very quickly
October 13, 2022
Reply from DAWN DIRECT
Hi Dave, Thank you so much for your feedback, you are correct, the prices of candles are going up every month, we try to keep a large stock to maintain a steady price. Thank you once again for your 5 star review. Kind Regards, Gerard :-)
First time I have bought from Dawn…
First time I have bought from Dawn Direct.
Excellent service
Couldn’t ask for more
October 11, 2022
Reply from DAWN DIRECT
Hi Richard, Thank you so much for reviewing our service, ( and a 5 star review) :-) I hope we can serve you again. Kind Regards, Monika :-)
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Easy to place order and stock arrived…
Easy to place order and stock arrived promptly
October 14, 2022
Reply from DAWN DIRECT
Hi Tracy, Thank you very much for your review, feedback is so important, I hope everything is fine with the products, if you need any further help, just give me a call.
Kind Regards
Julia :-)
Xmas crackers
I was looking to bulk buy xmas crackers for my wedding..I found Dawn Direct. Great price, excellent communication and i was delighted with the quality when they arrived. Would definitely recommend and use again
September 24, 2022
Reply from DAWN DIRECT
Hi Siobhan, thats wonderful, thank you so much for the lovely review, hope everything goes well, all the best, Gerard
Reply from DAWN DIRECT
Thank you so much for your 5 star review :-)
Kind regards,
Julia
Reply from DAWN DIRECT
Hi Mike,
Thanks for your 5 star review! We are so glad that you found our service to be friendly and helpful. If there is anything at all that we can help you with, please do give us a call and we will be more than happy to help 😊
Kind Regards,
Kirsty
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Reply from DAWN DIRECT
Hi Margaret,
Thank you so much for your review and thank you for your purchase.
Kind Regards
Stephanie :-)
Fast Delivery.
March 29, 2022
Reply from DAWN DIRECT
Hi Mark, Thank you so much for leaving a "5 STAR" review :-)
Really helpful,friendly and prompt service
Really helpful and friendly, prompt service.
March 24, 2022
Reply from DAWN DIRECT
Thank you so much for taking the time to leave your review, it is very much appreciated.
Think regards,
Joanne :-)
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