I’m thrilled I finally purchased their Detergent and Conditioner which I confess I’ve been a bit cynical about. They show amazing results on towels/linen etc. my sweaters appear like new too. Well do... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
WE used to live down the road from Daylesford for many years and Saturday morning breakfast was a usual stop for unfortunately we have relocated to Yorkshire and miss the atmosphere created by you. St... See more
Very pleased with this lovely fig scent deffuser. Lovely bottle . Package arrived on time , brilliant packed well and in excellent order . Will buy again and try a different scent . Definitely reco... See more
After an absolute faff trying to track my parcels, using Daylesford and DPD I got my order as expected. The packaging the products are a pure delight. I was a bit concerned with use by dates but t... See more
Company details
About Daylesford Organic
Written by the company
NEW ARRIVALS
GROCERY
HOMEWARE
HAMPERS
CONTACT US
Our Philosophy
At Daylesford, we’re dedicated to growing, producing and cooking seasonal, organic food. It must be fresh, and full of flavour, packed with the many vitamins and minerals that come from natural food, picked and eaten at its peak.
As part of a mission to reverse the industrialisation of our food and the pollution of the land that nurtures it, we practise organic, sustainable framing with far less pesticides and herbicides on our crops. We do not use artificial growth promoters and hormones on our animals, and maintain the highest welfare standards.
Above all, we believe that when people eat natural, organic food, they can taste the difference. It’s a chain of goodness that begins with healthy soil, and finishes with healthy animals and people.
Our Farmshops
From high-quality larder staples to indulgent treats for special occasions, our farmshop shelves are full with fresh seasonal fruit and vegetables from our organic Market Garden, artisan bread made by hand in our own Bakery, award-winning cheese from our Creamery and fresh organic meat from clover-rich pastures.
Our Homewares collections are made by makers who are as passionate about sustainability, quality materials and elegant design as we are to create one-of-a-kind items for your homes and gardens, from the softest linens to the signature scents of our home fragrance range.
Our Cafés
Our organic cafés are the natural showcase for what we do on the farm. Here, our chefs make our produce the star of each plate, with seasonally changing menus and daily specials highlight what’s good to eat right now.
Contact info
Daylesford near Kingham, GL56 0YG, Cotswolds, United Kingdom
- 01608692871
- guest.services@daylesford.com
- daylesford.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
June 11, 2026
Disappointed that all the honey is set…
Disappointed that all the honey is set and crystallized upon delivery. Only one should have been like it.
June 11, 2026
Anya Universal Bag
Excellent delivery the Anya collaboration Universal bag I love it 😍 amazing colour loving the brown.
June 11, 2026
Damaged delivery
Damaged delivery. No discount code even though website states so. A lot of money without a discount code and then arrived damaged
June 13, 2026
Fun, functional and fashionable
Love it! Finally a bag that I can swing merrily to buy my groceries ❤️
June 11, 2026
Sourdough
I always order the sourdough bread they make it just right, it tastes great every time and it doesn’t feel heavy in my stomach.
Keep up the great work.
Bryan.
June 8, 2026
All products arrived neatly packaged
All products arrived neatly packaged, love the bags.
June 10, 2026
They cancelled my order of a now sold out product with no communication
I ordered something to go to NZ as a gift. Apparently there was a mistake and they can’t ship globally. Instead of messaging me to tell me this they just cancelled my order on a now sold out product and didn’t even ask if I could do a local UK address. Now the product is sold out I can’t get sent it - and they offered no help or solutions. Very poor form.
June 10, 2026
First Class
Easy to use website, allowed time to browse, super quick and efficient delivery. Thank you Daylesford.
June 10, 2026
The packaging was very careful
The packaging was very careful, and everything was delivered in perfect condition. Every single item has me absolutely thrilled.
June 10, 2026
Easy online ordering and fast delivery…
Easy online ordering and fast delivery of high quality products - brilliant service all round!
June 10, 2026
Excellent online service
Excellent online service. My parcel arrived sustainably packaged. Smells beautiful
June 10, 2026
Nothing special and litigated in colour…
Nothing special and litigated in colour than photos shown on website. Will be returning. However this isn’t a simple process! Overall not impressed.
June 10, 2026
Reply from Daylesford Organic
Good morning,
Thank you very much for your feedback. We regret to learn that an item was unavailable.
Although we make every effort to maintain accurate stock levels, there are instances when unforeseen circumstances prevent us from fulfilling an order on the scheduled dispatch date. In such cases, we endeavour to send the item at a later date if additional stock is expected shortly; however, there are occasions when a refund must be issued.
We sincerely apologise for any inconvenience and disappointment this may have caused.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.