daznbet.com Reviews 

344
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were let down by their experience overall. Many people faced significant difficulties with payments, particularly when trying to withdraw funds, with some accounts being locked after winning. Customers frequently reported unhelpful and unresponsive customer service, often experiencing long wait times and unresolved issues. The website and product offerings were often criticized for being laggy, having basic bets, and featuring games with perceived issues or offering poor returns. However, some customers also noted positive experiences with withdrawals, reporting that their winnings were processed quickly, sometimes within minutes or hours.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting issues with withdrawals and account blocks... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Customer service

Customers had negative experiences with customer service, frequently describing it as very poor, awful, and... See more

Service

Customers consistently note negative experiences with service, with many finding it frustrating and poorly... See more

Product

Reviewers express disappointment with the product, particularly the slot games. Customers report that bonus... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Got zero free spins despite following exact process. Twice! Sent proof of my steps and all documentation for verification and they said I was lying. I showed them me opting in and that it was still op... See more

Rated 1 out of 5 stars

Avoid like the plague. Happy to take your money but then refuse to honour welcome offers. These scammers then outright lied about me being informed of the account being unable to receive off... See more

Rated 1 out of 5 stars

I won £60 from free spins this morning and requested a withdrawal at 10 am. However, the withdrawal has still not been processed. Live chat refused to register my complaint or provide contact deta... See more

Rated 1 out of 5 stars

Worst casino going. DO NOT USE. Signed up yesterday, made a few deposits. Played around 4 hours of various different games. Over 99% bets lost, literally one a few games out of hundreds. Closed the a... See more


Company details

  1. Gambling Service

Written by the company

Choose DAZN Bet if you want to add a little bit of spice to your viewing experience. We’re Sports fans at our core, and want to add to the fun of watching the game...


Contact info

1.4

Bad

TrustScore 1.5 out of 5

344 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(344)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I need to upload proofs to my account

I need to upload proofs to my account, but it has been locked. I've emailed you, and waited 20 minutes in live chat to be told I need the other betting department. Please can you get someone from the betting department to unlock my account.

Please can you get my account unlocked.

July 14, 2024
Unprompted review
Rated 1 out of 5 stars

Stay well away

So just a quick update after my positive review below.

I regularly bet on horse racing, and I started to notice that the each way button would just not register when I clicked it. I tried several different devices and web browsers and the same thing continued to happen. I spoke to live chat and told the lady that, checking these problems on pc which I just assume all staff would use..will not show up the problem and that they need to try it on tablets or mobile phones. They did and then got the same problem!! Goodness knows how much they have cost punters that fancy a few horses and have to do all the bets to win 🫣 I didn’t even get a thank you for noticing the problem!

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

Beware of the seriously delayed withdrawals

I opened an account with Dazn bet, I created the account and uploaded all my documentation for verification, I received an “account approved” on my account so I made my first deposit.
I played for hours and ended winning, my account was fine until I tried to withdraw, I received notification to state that they were processing my withdrawal, I now have just received an email to state my account has been closed.
I have received no response to my message asking why my account has been closed or what is happening to my withdrawal, it’s absolutely disgusting!

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! After the first deposit, they ask for account verification, for which they ask for a selfie with ID/Passport and scanned bank card (both sides!). Until these are sent in, the account is locked and the money cannot be withdrawn.

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from here

Stay away from here. Worst site out for slots. Features never seem to pay. I got 3 features on fishin frenzy even bigger catch in the space of 15 mins and for the 3 of them I got 3 fisherman appeared which I found strange as that never happens on any other site ive played on.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

theft

i deposited 170 pounds - 2 days later they took 2 x £170 from my bank - fortunately i noticed - still waiting for refund after i had to send my bank statement - wont be going near their site again - they could easily have got away with theft if i hadn't noticed

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

Like alot of other users on here I'm…

Like alot of other users on here I'm having major issues withdrawing. I withdrew 1 sum which went through fine. I'm currently waiting on a 2nd withdrawal to receive an email saying they need to see proof of my card as its registered in a different name. It definitely isn't. Judging by the reviews they seem to not like paying out winnings. Avoid

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious trying to get your…

Absolutely atrocious trying to get your winnings, keep asking me for stuff to get my money keep sending what there asking for and they keep saying need to send it again, still waiting 2 weeks later for my money, absolute joke of a company, will be deleting my account as soon as I eventually receive my winnings

March 13, 2024
Unprompted review
Rated 4 out of 5 stars

Too many people slag off too quickly.

Too many people slag off too quickly.
I read the reviews and thought, " no I will make my own decisions"
Seems the people having problems are the freeloaders wanting these bonuses. Forget these bonuses they are a waste of time. I made a couple of deposits and 3 withdrawals. All using the same card. This Company have been impeccable so far. The first withdrawal is back in the bank. I made sure I used the same ard for in and out instead of bank transfers. So far this Company have been spot on and have been excellent.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Shame there isn't a negative stars option…

Shame there isn't a negative stars option for this company. Avoid like the plague as you will never see your money again - how on earth did they obtain a gambling licence? The verification process might as well say stand on your head whilst juggling a football and take picture of your passport. They constantly move the goalposts making it impossible to withdraw. Funny how they never ask for verification when depositing.

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Getting emails every day saying free…

Getting emails every day saying free spins on us when click on them says game blocked then the money i got left in my account tried to put a bet on says player not in right state for this bet all the reviews are correct they are a terrible site the odd one or 2 good reviews probably work for them please avoid to avoid disappointment this site needs to be investigated by the correct authorities in my view

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

This site is a fraud they close my…

This site is a fraud they close my account down and Robb all my money Kayla the manager is the biggest scammer and he is controlling the team to rob us in the right way.. let's stand together and get this thieving site shut down they don't care about anyone but thereself they closed my account for them to re open my account to let me deposit to close my account again for the same issue everyone report Kayla to the police and let's get him lock up and get them to throw the key away if you get Nathan or jose to assist you on lice chat run away they always want your bank details for security purposes and then money goes missing out of your bank account I've never ever experienced anything like this if you dont want to get scammed by this fraudulent people then avoid at all cost

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Would give it 0 stars if I could

Would give it 0 stars if I could. The site is a scam. You’ll be lucky to withdraw any winnnings and they’ll try to hold out on giving you the welcome offer. Waste of time, waste of money. How it’s legal I don’t know. DO NOT bother signing up. Scum bags.

October 22, 2023
Unprompted review

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