daznbet.com Reviews 

344
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, most reviewers were let down by their experience overall. Many customers encountered significant difficulties with payments, particularly when attempting to withdraw winnings, often facing delays, requests for extensive verification, or outright refusal to pay out. People frequently described the website and its games as laggy or offering poor returns, leading to frustration. Additionally, customer service was widely criticized for being unhelpful, unresponsive, and failing to resolve issues like uncredited promotions or account problems. However, some customers also noted positive experiences regarding withdrawals. A few people reported that their withdrawals were processed quickly, sometimes instantly, and that customer support was effective in resolving payment-related queries efficiently.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting issues with withdrawals, with many... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently describing it as unreliable and... See more

Customer service

People report negative experiences with customer service, often describing it as unhelpful, unapologetic, and... See more

Service

Consumers find service to be negative, with many reviewers expressing frustration and disappointment.... See more

Product

Reviewers express disappointment with the product, particularly the slot games. Customers report that bonus... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Got zero free spins despite following exact process. Twice! Sent proof of my steps and all documentation for verification and they said I was lying. I showed them me opting in and that it was still op... See more

Rated 1 out of 5 stars

Refusing to delete a fraudulent account set up using my email address. I have contacted their DPO, support team and made a formal complaint. They won’t delete the account unless I provide all my perso... See more

Rated 1 out of 5 stars

Avoid like the plague. Happy to take your money but then refuse to honour welcome offers. These scammers then outright lied about me being informed of the account being unable to receive off... See more

Rated 1 out of 5 stars

I won £60 from free spins this morning and requested a withdrawal at 10 am. However, the withdrawal has still not been processed. Live chat refused to register my complaint or provide contact deta... See more


Company details

  1. Gambling Service

Written by the company

Choose DAZN Bet if you want to add a little bit of spice to your viewing experience. We’re Sports fans at our core, and want to add to the fun of watching the game...


Contact info

1.4

Bad

TrustScore 1.5 out of 5

344 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(344)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't bother

Don't bother. This site is back in the stone age. I can see feom ither reviews its one of the sites thats happy to take your deposit but when you try to withdraw...different story. People stick with ladbrokes sites. They are fair and even.
Sham company.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

I was a bit apprehensive to join this…

I was a bit apprehensive to join this site due to the negative comments but I joined yesterday, won money and its in my account already, I had sent my documents whilst playing as I know sometimes they ask for it before a withdrawal. Hopefully the reviews pick up for this website as it is decent and the customer service was lovely too.
Don't always look at the negative reviews.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Waste of time

Can't even pay up a £275 winning horse bet. It's now been 2 hours and still not settled. Utterly pathetic. Due to this I will be withdrawing the full 275 and closing the account instead of playing with the winnings. Corrupt

September 8, 2023
Unprompted review
Rated 1 out of 5 stars

Refused to provide a DSAR

My sister requested a Date subject access request from these within the 30 days set out by the ICO ( information commissioners office ) Even though it's the law that they must provide for WHATEVER REASON they flat out refused and said make a complaint to the ICO. I urge everyone to submit DSAR requests

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Please ignore this betting site!!!

Please ignore this betting site!!!
I have tried deposite my account £500 it says reached limit 🙀 l haven't setup limited but l contact live chat they sorted than l have tried £200 on world cup game it didn't took my bet then l have contacted live chat again they say sorted so world cup game finished which took my time l couldn't able to bet now l will close my account with them.....
Please do not use this betting site....

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

don,t go there

A scam site.Lucky I only deposited £5 for a £5 free bet.Now want a utility bill in COLOUR!Whatever that means.And a picture of a driving license or passport with a photo of myself holding it next to me.Quite humiliating!They took my deposit instantly. Perhaps they should send me documents of the company with them holding various ID next to their photo before they accept any deposits.I recently applied for and received a new credit card and bank account with no ID necessary.Just to be registered on the electoral register which I am for identification.
My god,I thank my lucky starsI didn,t deposit £100,s of pounds to the site.They,ve now completely locked me out of the site.Hopefully this company won,t last long and continue robbing people.Got accounts with the big boys:coral,william hill, paddypower etc.Never had to send a single document crap to any of them.Just avoid and don,t sign up and give them your hard earned cash.

August 19, 2023
Unprompted review
Rated 1 out of 5 stars

BIG CON…

I have given them one star otherwise you can’t write a review, they don’t deserve one they are a big con PLEASE Players AVOID the will do everything in there power to take your money will not pay out just AVIOD

August 12, 2023
Unprompted review
Rated 1 out of 5 stars

DAZN Bet is Criminal and a SCAM!!!

This gambling platform is a complete and utter SCAM! AVOID IT COMPLETELY!!!

Please make sure you report them to the Gambling Commission if you have experienced the same account restrictions after depositing.

What they are doing is FRAUD and it needs to be investigated immediately!!!

They allowed me to deposit funds into a new account, but within 10 hours restricted access to my account on the basis they needed to verify some personal details.

I have provided countless documents, driving licence, passport, utility bill, credit card statements etc. for the purpose of proving my identity and address, but apparently I've failed all security checks?

The information they are NOW requesting is sensitive personal data. They have gone as far as threatening to never give me my money back unless I provide a credit card number COMPLETELY unrelated to the depositing bank account.

Their whole operation is criminal.

I have contacted them several times to find out why I still don't have access to my account and money, as this is possibly the most ridiculous thing I have ever heard. All my documents are legitimate and my own.

Their only response has been "Check our terms and conditions".

When I actually managed to speak to them on the phone, I expressed my concerns to the representative and asked why there seemed to be so many issues, only for the representative to refuse to explain anything.

When I asked him why they allowed customers to deposit funds before verification, he proceeded raise his voice and started talking over me, saying "LOOK AT OUR TERMS AND CONDITIONS, LOOK AT OUR TERMS AND CONDITIONS, YOU ACCEPTED THEM!!! WE CAN REFUSE SERVICE TO ANY CUSTOMER AT ANYTIME FOR ANY REASON AND WE DO NOT NEED TO TELL YOU WHY!!!

Well that begs the question, why are you running a business designed to SERVE customers if that's your attitude???

I will be taking this further, if not for the money, it is merely a matter of principle, and from the other reviews here DAZN Bet clearly needs to be investigated.

I would suggest anyone experiencing problems speak to the Gambling Commission and request an independent adjudicator look into their complaint.

The more noise we make, the quicker we can get this business shut down!!!

For those thinking about joining DAZN Bet, STAY AWAY!!!

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

Unfair casino

I deposited £500 over 2 days and then it came up with an error saying my deposit limit has been reached and if I hadn’t set one up to contact CS which I did. They replied back quickly saying there was no deposit limit and I should try again. So next day I deposited £50 all fine then again on my next deposit it came up with the same error message. I then received an email saying there was a net deposit limit of 50 weekly and 100 monthly put on my account. What an absolute joke. Casinos put deposit limits all the time but normally before you start to play and even if it’s done after they will put a £500 monthly limit. Now feel cheated with no chance to win my money back. Maybe I should be grateful as looking at the poor reviews on here maybe I would lose even more

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Doing the right thing.

Daznbet allowed me to deposit and bet as a Gamstop registered user they also verified my id on two occasions.

I raised a complaint and after much escalating they have agreed to refund the deposits made as a goodwill gesture.

This is a good example of a casino not profiting from problem gambling and doing the right thing.

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

Closed my account 2 days after opening

Closed my account 2 days after opening
I could tell a mile away it's rigged. Wish I had read the reviews before wasting my money. No fun on here at all takes your money in no time with no returns or bonus rounds. Don't even register it's not worth it!!

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

Just avoid them

They use a closed loop withdrawal system so want me to withdraw money to a card Iv not had for over 6 months account is closed , for them to be able to process the funds they want a letter from the bank saying it's closed and why I closed it ..

Restricted my account to £500 a year or £100 a month which is the oddest this Iv ever seen as the math Dunt add up..

Chat staff has got to be on work experience because wow awful service especially Samual he's a real treat . 😳

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Thieving Cowboys

Took my deposit alright, but then locked my account. Wanted me to send photos of personal information to verify it - fair enough, but they should have done that before taking my money. I won't be sending personal information to this company, so I'll be out of pocket. But probably for the best to avoid any further damage looking at the reviews.

July 2, 2023
Unprompted review
Rated 1 out of 5 stars

Most of the reviews I have read are 99%…

Most of the reviews I have read are 99% right. I don’t want to say anymore about the dazn bet because my experience is the same as the others. But it’s your own decision whether you want to try a go with dazn bet. To dazn bet, if you want your customers to stay you need to improve your service with integrity.

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

Deposited £25 and began playing

Deposited £25 and began playing. Half way through my acct suddenly said it's locked and if I wanted to know why, contact support. As if I'm not going to want to know why! So I contacted support and was told this is a routine thing, nothing to worry about and I would just need to speak with gamecare. I refused saying I have money in my acct and I'm refusing to be bullied and blackmailed into speaking with them when I don't wish to as you hold my money to ransom. I asked them to return my £25 deposit because you can wait for someone to deposit and block my acct until I jump through hoops to be allowed to play. No, need to do as we say first was the response. I then asked for their ADR. Don't have one. I said yes you do, your required by UKGC rules to have one. Oh yes, IBAS. They said they will send my.remaining balance to me which is not good enough because had I won theyd have withheld that too. I have requested the £25 back, which I now have to wait 24 hours for a response, then they will entertain my complaint, which will take up to 8 weeks, all while I've lost the £25 I deposited in good faith. When they refuse to return it, I'll add update here and I challenge Dazn to ask me to prove what I'm saying and I'll send the screen shots to trustpilot not a problem. Watch this space.

May 24, 2023
Unprompted review

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