Today, Sep 9, 2022, our DJS50 jump starter failed to start our 2019 Subaru Outback, though 1-2 years ago, in a different location, it started the same car 4-5 times outside; today's failure occurred... See more
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we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... See more
We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... See more
The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a court... See more
Company details
Written by the company
DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.
Contact info
19H MAXGRAND PLAZA NO.3 TAI YAU STREET, 999077, SAN PO KONG KL, China
- 1-855-888-5533
- support@dbpowershop.com
- dbpowershop.com
Hasn’t replied to negative reviews
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product is exelent
They sent me a replacement unit after 3…
They sent me a replacement unit after 3 years of ownership and the warranty was far expired. Only thing that was wrong with my old unit was one of the plastic connectors broke and they sent me a whole brand new unit. God bless em!!! They are a fantastic company!!! Money well spent!!! Couldn’t be happier
4K Action Camera reached not even VHS level
Action Camera supposed to have resolution of 4K did not even gave VHS quality !! The response of dbpowershop was as folow: "our action cameras are already obsolete for quite a long time now and our resources are also very limited. We apologize for how we can't provide further assistance concerning this". Bad quality product !!!
Worst customer service ever
Worst customer service ever! They never reply to emails so don’t waste your time sending one.
Nice to have my DBPower 800A Jump Starter if needed
Order, packaging and delivery of my DBPower 800A Portable Car Jump Starter was excellent. Fortunately, I have not had to jump my vehicle, but am confident that this device will handle it if necessary. I liked that it is able to check my battery charge so I can stay on top of its condition. I now make my frequent long trips through many miles of areas without services, with confidence I can charge my battery myself unlike past experiences, in which I needed to wait for roadside service or a tow.
They have great customer service and…
They have great customer service and the product is really nice.
High quality DVD player!
Bought a DVD player from DBPower and could not be more pleased. The item is top quality with excellent picture and sound.
I had a query regarding charging and the customer services department responded so quickly.
Well done, DBPower!
Great communication
Great communication, out of stock item replaced with a higher grade, speedy delivery
I would give zero if I could
I would give zero if I could. The unit you shipped does not work. Will not charge, your customer service is confusing, I have to shoot a video. No, just give me a return shipping label and I will send it back, you can figure out what’s wrong, send me one that works.
Great service on time
Great Product!
This is the second product that I have had from DBPower, I lost the first one. I’m a little glad I did because this one is better, especially the jump start part. It’s much better than the easier version and much easier to use. The product has good power supply for what I need, and is small enough to store practically anywhere. Very versatile product, and well worth the money.
Good product at good price
Good product at good price. Shipping Tracking setup could be easier to navigate than having to install an app which makes it convoluted, instead of just emailing the UPS tracking number. Not a fan of that.
Excellent and Versatile Jump Starter
I have only had to use my DBPower jump starter once but it worked perfectly and it was in a situation where using jumper cables would have been impossible. Moreover, I like the fact that this jump starter is also a power bank for charging other devices and it has a light. I am so impressed with the jump starter that I now have one for both of our vehicles and keep one in the house as well. Keep up the good work!
Good Samaritan had DB Power
We were dead in a mall parking lot and no way to jump start our car. I asked a passerby if they had jumper cables, he replied I have something better. He went to his car and retrieved a DB Power pack and proceeded to jump our car with it. We came home and immediately purchased one for each vehicle. Thanks DB Power!
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