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Rated 2 out of 5 stars

Today, Sep 9, 2022, our DJS50 jump starter failed to start our 2019 Subaru Outback, though 1-2 years ago, in a different location, it started the same car 4-5 times outside; today's failure occurred... See more

Rated 5 out of 5 stars

we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... See more

Rated 5 out of 5 stars

We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... See more

Rated 5 out of 5 stars

The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a court... See more

Company details

  1. Home Theater Store
  2. Battery Store
  3. Electronics Company
  4. Online Marketplace
  5. Home Audio Store

Written by the company

DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Man of few words

Man of few words. I am very happy with it. I had the competition and the clips werent very good. Im happy with everything this one has. Thank you

March 2, 2022
Rated 5 out of 5 stars

I was glad when it arrived I was…

I was glad when it arrived I was actually hoping for something more than I already had and it it blew my mind to rotating screen the remote control to pause and play it was it's a nice machine and I'd recommend it to someone else

March 2, 2022
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Rated 1 out of 5 stars

Very delayed shipping

My item took approximately 2 weeks to arrive. Shipping policy on the website is 3-5 days. When I inquired about the delay I was told that shipping was 3-14 days and that their IT department hadn’t updated the website. Magically after complaining to an employee for 30 minutes, I received a tracking number and an email that my item had now shipped.

February 16, 2022
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Rated 1 out of 5 stars

The DVD player that was sent to me is…

The DVD player that was sent to me is NO GOOD bad picture was grime volume did not go above 20 and to send it back you have jump through hoops so I am saying you will never get business from me I will eat 69.99. That is my opinion of your company. 👎👎👎👎👎

February 12, 2022
DBPOWER logo

Reply from DBPOWER

We are very sorry, if there is any problem with the product you purchased, please contact our customer service for a replacement or refund.

Rated 4 out of 5 stars

Works good so far

Works good so far. I still trying to figure out ho to get the color just right while watching movies. The color is it a bit dark for my liking, but tolrable.

February 5, 2022
Rated 5 out of 5 stars

So far so good

Well, they did fine, I did contact them before about a device that I bought and I never opened the box until like a few months later after I bought the device and I go to plug it in to charge it and the adapter didn't work, so I got in touch with one of your representatives and I asked him if he could send me a new adapter and instead, he sent me a whole new unit. Also I purchased another unit off of Amazon by the same company and I was completely unaware that it did not come with an adapter or any of the other accessories that mine came with and I discovered through another text conversation from a representative from your company that only one model has all those accessories, so I returned the one I bought and bought the one that she recommended. My mother-in-law also has one of your devices and she used it to jump start her car successfully and I haven't heard from her back since then, so I assume it's still working fine. I still would like an explanation why you guys don't just include the accessories with all your devices instead of just one model?

February 2, 2022
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Rated 1 out of 5 stars

DONT BUY THEIR PRODUCTS

This company had been completely unhelpful. I have a projector that is less than 5 years old and have only used a handful of times and it is extremely pixelated and the color has gone bad. I call the company for assistance and trouble shooting and they couldn’t “find anything to trouble shoot my model number” but offered to send me an email with trouble shooting help? How is this helpful if you can’t even find my model number? I have been on hold for almost half an hour with dead silence .. waiting for a manager because I found this unacceptable. And am STILL WAITING.

January 17, 2022
Unprompted review
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Reply from DBPOWER

We are very sorry. Due to business changes, we have changed the official website and some contact information in 2020. We will notify all customers who can be contacted. Secondly, during the switching process, we also updated the original website page. The notice of switching the official website. We are deeply sorry for the situation you have encountered. The product has not been used for a long time, and the internal hardware will also age and cause failure over time. According to the time you purchased it, the warranty period (3 years) has expired.

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