I have been trying to find a competent and knowledgable lingerie shop since my last experience with my last lingerie expert decided to retire after 20 years of custom. I tried some other shops but t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been to D’braz several times and each time it’s been a fabulous lingerie buying experience. Today, Louise was wonderful, taking the time to measure and fit me and help choose the right bras fo... See more
Company replied
Wonderful service from Louise - came in with my friend and Louise was brilliant in fitting new bras for us both. Not only was she professional but really knew her stuff! I will be back!
Company replied
Earlier in the year I visited this shop and was so impressed with the wonderful helpful service I received from the friendly young woman there that I decided to go back 2 weeks ago to get a new bra. T... See more
Company replied
Company details
Written by the company
Welcome to D’braz, a family-owned lingerie haven nestled in the heart of Banstead, Surrey. D’braz is an award winning Lingerie Shop that has been serving customers since 2003. Our store boasts a selection of premium and luxurious brands sourced from around the world. Evolving into a destination for woman’s lingerie and beachwear, we offer the latest styles for every occasion, At We pride ourselves delivering unparalleled service and crafting a serene shopping atmosphere. From special occasions to everyday elegance, we’ve got you covered at D’braz.
Contact info
4 High St, SM7 2LJ, Banstead, United Kingdom
- 01737379966
- Dbrazlingerie@hotmail.com
- dbraz.com
Amazing serviceI I.have just found my new lingerie…experts
I have been trying to find a competent and knowledgable lingerie shop since my last experience with my last lingerie expert decided to retire after 20 years of custom. I tried some other shops but they all came up short. My daughter who lives in Banstead suggested we try D'Braz. We Went in on a Saturday morning and knew I had found my new go to expert lingerie shop. The staff were amazing I was treated with dignity and respect and was very happy with my 4 new empriente bras with matching knickers. I also purchased 2 beautiful bikinis. Thank you so much you went above and beyond. As I lived some distance away my daughter was going to collect for me. It was such a lovely surprise to receive them in the post 10 days after ordering. Thank you again and I will now be one of your Loyal regular customers. There is nothing worse than walking around in the wrong size uncomfortable bra.
February 28, 2026
Unprompted review
Reply from D'Braz
What a lovely experience to read about—thank you so much for sharing this!
We’re absolutely delighted that you found your way to us and that your visit lived up to the high standard set by your previous lingerie expert. It means a great deal to know you felt comfortable, respected, and well looked after—that’s exactly the experience we strive to create for every customer.
We’re so pleased you’re happy with your new pieces (those sound like beautiful choices!), and we’re glad we could make things a little easier by posting them out to you. It’s wonderful to hear that you’ll be returning—we truly look forward to welcoming you back.
You’re absolutely right—nothing compares to the comfort and confidence of a perfectly fitted bra. Thank you again for your kind words and support!
Advertisement
Wonderful service from Louise
Wonderful service from Louise - came in with my friend and Louise was brilliant in fitting new bras for us both. Not only was she professional but really knew her stuff! I will be back!
March 28, 2026
Unprompted review
Reply from D'Braz
Thank you so much for your lovely feedback!
We’re delighted to hear you had such a great experience with Louise—she’ll be thrilled to know her expertise and care made such a difference to both you and your friend. Providing professional, knowledgeable fittings in a relaxed and welcoming environment is exactly what we aim for.
We’re so pleased you’ll be back and look forward to seeing you again soon!
I have been to D’braz several times and…
I have been to D’braz several times and each time it’s been a fabulous lingerie buying experience. Today, Louise was wonderful, taking the time to measure and fit me and help choose the right bras for me.
I don’t enjoy shopping but I do love coming here! The choice of swimsuits is second to none too.
March 28, 2026
Unprompted review
Reply from D'Braz
Thank you so much for your continued support and kind words!
We’re absolutely delighted to hear that each visit has been such a positive experience for you. Louise will be so pleased to know her care and attention made your most recent visit especially enjoyable—she truly takes pride in helping every customer feel comfortable and confident.
It’s wonderful to hear that even though shopping isn’t usually your favourite thing, you enjoy your time with us—that really means a lot. And we’re so glad you love our swimwear collection too!
We look forward to welcoming you back again very soon 😊
Excellent first time visit to Dbraz
My mum and I went into Dbraz for the first time last week after hearing great things about it from a friend who has always shopped there. We only went because my mum was looking for a specific item but once she was in the changing room I couldn’t help but look around at all the lovely lingerie sets they had and before long I with a little gentle persuasion from the younger of the two ladies (who was fabulous) although it didn’t take much persuasion was trying on and found two items I bought. The ladies were both very warm, friendly and kind and immediately put you at ease so there was no awkwardness. I would absolutely recommend this shop to anyone who wants to have a more personal experience rather than just going and buying off the shelf as they really know their stuff and know what will fit your shape right and suit you. Yes the prices are higher than the high street but the brands are better and it is nicer quality goods and sometimes it’s just nice to treat yourself. The lady I dealt with was really nice, couldn’t have been nicer and she picked very well for me as these are now my favourites to wear as they are so comfortable. We shall most definitely be going back and recommend anyone who is thinking of going, go!
December 18, 2025
Unprompted review
Reply from D'Braz
Thank you so much for taking the time to leave such a wonderful review. We’re absolutely thrilled you and your mum had a great experience with us!
It means the world to hear that our team made you feel at ease and that you found pieces you love so much they’re now your favourites. We’re so glad you let us help you find the right fit and style too - our goal is always to give that personal touch you just can’t get from off-the-shelf shopping.
We completely agree that investing in quality lingerie makes all the difference, and we’re so grateful you see the value in the brands we stock.
We can’t wait to welcome you both back soon - we’ve got some gorgeous new sets arriving that we think you’ll love!
Professional personal service.
I visited for the first time yesterday after recommending friends to go.
The lady certainly knows her stuff. I tried 3 bras the first one not the right size so changed for a different size which fitted perfectly. Then a new different style. I couldn’t believe the transformation I seemed to stand more upright & have a waist again. It was so comfy I paid for it & kept it on. Resisted buying 2 as I’m a bit cautious. But I will be back to get another one & maybe another after that.
The experience was fast, though not rushed, I was made to feel special & certainly love my new bra.
Highly recommend the personal, professional experience.
Thank you so much.
April 25, 2025
Unprompted review
Reply from D'Braz
Thank you so much for your kind words and for trusting us after recommending us to your friends — it really means a lot! We’re so pleased to hear that you felt comfortable and well looked after during your visit. It’s amazing what the right bra can do, and we’re thrilled you experienced that instant transformation! We completely understand being cautious and are always here whenever you’re ready to come back for the next one (or two!). Thank you again for your lovely feedback — it was a pleasure to help you, and we look forward to seeing you again soon.
Advertisement
I just want to say thank you again for…
I just want to say thank you again for giving me the confidence in my two new bras! I was recommended to come here a couple of years ago and it’s my second time coming back!! Staff are utterly amazing!!
Just want to say thank you again!! I free I am fully secure…you often forget how a correctly fitted bra makes you feel!!
I will be back next month for two more🥰
January 6, 2025
Unprompted review
Reply from D'Braz
Thank you so much for your lovely review! We’re thrilled to hear that your new bras have given you confidence and comfort—it’s exactly what we strive for! It’s always a pleasure to have you visit, and we’re so glad you came back to see us. Our team truly appreciates your kind words and can’t wait to help you find your next two bras next month. Thank you again for your support!
Great customer service and great selection of bras
I have been going to this shop for years now. I am so grateful to have a shop that is local where you can buy good quality bras and that the staff go above and beyond to listen to your needs and get the right bra for you. Thank you ladies for all you help over the years!
November 7, 2024
Unprompted review
Reply from D'Braz
Thank you so much for your loyalty and kind words! We’re incredibly grateful to have you as a longtime customer. It’s our pleasure to provide quality bras and personalized service that meets your needs. Your support means the world to us, and we look forward to helping you for many more years to come. Thank you again from all of us!
The only shop to go to if you want a well fitting, comfortable bra.
Excellent, personal service from this unique shop. I was wearing the wrong sized bra for years until I visited D'Braz. I now don't go anywhere else. They are always so helpful, measuring to ensure a good fit, selecting and bring you bras to try and helping when trying on bras to ensure they are adjusted properly. Every woman deserves to have a comfortable bra and this shop ensures you find one!
November 2, 2024
Unprompted review
Reply from D'Braz
Thank you for such a wonderful review! We’re so happy to hear that you’ve found your perfect fit with us and that our service has made such a difference for you. Ensuring every woman feels comfortable and confident in her bra is exactly what we strive for, and it’s lovely to know we’ve achieved that for you. We truly appreciate your loyalty and look forward to helping you again in the future!
Reply from D'Braz
Thank you for your kind words! We’re so glad you enjoyed our service and lingerie. It’s always a pleasure to help, and we look forward to seeing you again soon!
Advertisement
My visit to D’Braz in Banstead
Today I visited D’Braz in Banstead, I have been buying my bras and swimwear from them for the last 20 years. As always I came away with just what I needed, New Bikinis and a swimsuit ready for my holiday. The ladies are always friendly, helpful and so importantly listen to what you are looking for. I had a choice of over 15 bikinis and many suits which is amazing for my cup size (G/H), they make you feel special and I have never left the store without exactly what I need. I highly recommend a trip to see the ladies at D’Braz, they will look after you whatever you need.
September 7, 2024
Unprompted review
Reply from D'Braz
Thank you so much for your incredible review and for being such a loyal customer for over 20 years! We’re thrilled to hear that we could help you find the perfect bikinis and swimsuit for your holiday. Ensuring you have plenty of options and feel special is exactly what we aim for, and it’s wonderful to know you’ve always left with just what you needed. Your recommendation means the world to us, and we can’t wait to see you again soon. Have an amazing holiday!
Humiliating Experience
Earlier in the year I visited this shop and was so impressed with the wonderful helpful service I received from the friendly young woman there that I decided to go back 2 weeks ago to get a new bra. This time I was seen by a different, older lady. My experience couldn’t have been more different. I felt she treated me with insensitivity and had a loud, brash manner. She left the changing room door wide open when measuring me, loudly commenting on the shape/size of my breasts at least 4/5 times (the shop was busy) when outside she shouted comments from the shop floor through to the changing room about my size/shape, whilst I can’t fault her knowledge about bras - and I did end up buying one I liked - the experience left me feeling paranoid about my size and shape, and believe me, as a middle aged woman I’m under no illusions about how I look! To end this miserable experience when paying she actually batted my hand away when I went to put my card on the reader and said ‘wait! - oh, yes you can do it’ In retrospect I should have walked out and not bought anything. It’s not a shop I’ll be going to again.
August 5, 2024
Unprompted review
Reply from D'Braz
Thank you for taking the time to share your experience. We’re deeply sorry to hear that your most recent visit did not meet the high standard of care and professionalism we strive to offer every customer. We sincerely apologize for any discomfort caused and for the insensitivity you felt during your fitting—this is not the experience we want anyone to have in our store.
We truly value your feedback and will be addressing this matter with our team to ensure every customer feels respected and supported during their visits. While we are glad you were able to find a bra you liked, it’s clear that we fell short in providing the level of service you deserve, and for that, we apologize wholeheartedly.
If you’d be willing, we’d love the chance to discuss this further and make things right. Please don’t hesitate to get in touch with us directly. Thank you again for bringing this to our attention, and we hope you’ll give us the opportunity to restore your confidence in us.
Correct bra fittings
It is so refreshing to shop where there is personal service. I always buy my bras and swimsuits here. Plus great measuring service.
August 15, 2024
Unprompted review
Reply from D'Braz
Thank you so much for your kind words! We’re thrilled to hear you enjoy the personal service and fitting experience we provide. It’s always a pleasure to help you find the perfect bras and swimsuits. We truly appreciate your loyalty and look forward to seeing you again soon!
Forget online shopping
Forget online shopping, this shop has amazing staff that can measure you and suggest items that will be comfortable and that will look good on you.
There is parking right outside and a car park a minutes walk away.
You must visit this shop , you won't go anywhere else after you have .
May 28, 2024
Unprompted review
Reply from D'Braz
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with our staff and found our personalized service helpful. We pride ourselves on providing expert fitting advice and suggestions tailored to each customer. We're also glad you found our parking convenient. We look forward to welcoming you back soon!
Advertisement
Reply from D'Braz
Thank you for your lovely review! We’re so glad you were happy with our service and advice. It’s always our goal to make sure you leave feeling confident and satisfied. We look forward to helping you again in the future!
Fantastic Service
I am big busted and needed a good bra for my daughters wedding. Fed up wearing uncomfortable bras. The assistant straight away recognised I was wearing wrong size. Put a bra on me and it fit so comfortably and I actually felt like I had a waist! I was so impressed I brought 3 bras - would highly recommend them. I have already told my daughter and sister to visit which they plan to do!
May 24, 2024
Unprompted review
Reply from D'Braz
Thank you for your fantastic review! We're so glad to hear that you found the perfect bra for your daughter's wedding and that it made such a difference in comfort and fit. It's wonderful to know that our assistant could help you find the right size and make you feel great. Your recommendation means the world to us, and we're excited to welcome your daughter and sister soon. Thank you for choosing D'braz!
Recently bought 2 bras from D’braz and…
Recently bought 2 bras from D’braz and am soooo pleased with my purchase. The lady who looked after me understood my different sizes due to post operation and was really efficient, friendly and most of all I got 2 bras that fit perfectly.
May 11, 2024
Unprompted review
Reply from D'Braz
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with your recent purchase of two bras from D'braz. Our team is dedicated to providing personalized and attentive service, and we're glad to know that our staff member was able to assist you efficiently and with care. We're delighted that you found the perfect fit. Thank you for choosing D'braz, and we look forward to serving you again!
What an amazing experience
What an amazing experience! A beautiful decor with a huge selection of lingerie, swimwear and more. In need of a perfect fitting, I was made to feel at ease and had every faith the fitting was for my full benefit and not for a quick sale. Expertise and recommendations are second to none.. Thank you ladies.
May 4, 2024
Unprompted review
Reply from D'Braz
I'm thrilled to hear you had such a wonderful experience! Our team takes pride in providing top-notch service and making sure you feel comfortable and confident. We're here to help you find the perfect fit and make sure you leave feeling great. Thank you for choosing us!
Advertisement
Lovely range of bras and shapewear
Lovely range of bras and shapewear. Staff went above and beyond to make me feel comfortable and knew my size better than i did! A real hidden gem. Would definitely recommend.
April 26, 2024
Unprompted review
Reply from D'Braz
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our selection and that our staff provided excellent service. We strive to make every customer feel comfortable and well taken care of. We truly appreciate your recommendation and hope to see you again soon!
Excellent service and a good range of…
Excellent service and a good range of bras.
I am happy to have found a quality lingerie shop that provides an expert fitting service.
April 9, 2024
Unprompted review
Reply from D'Braz
We're delighted to hear that you had a positive experience with us! Providing excellent service and ensuring our customers find the perfect fit is our priority. Thank you for choosing our lingerie shop, and we look forward to serving you again in the future!
Brilliant service
Brilliant service, very fast delivery of my bra, which is beautiful by the way, it was packaged with care. All in all I would highly recommend D'Braz.com and will be back checking their website very soon for my next purchase.
March 20, 2024
Unprompted review
Reply from D'Braz
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that you're loving your beautiful bra. Our team takes pride in providing fast delivery and careful packaging to ensure our customers are satisfied. We look forward to welcoming you back to DBraz.com for your next purchase soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.