Fuel card became inactive due to non use. A quick phone to customer services was answered immediately by Dani who had issue resolved in less than a minute. Apart from the quick professional solution,... See more
Company replied
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Review summary
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Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... See more
Company replied
I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... See more
Company replied
I made an email request to Radius and Ciara promptly replied to me. She looked into my enquiry, and quickly resolved it to my total satisfaction. I cannot praise members of a firm's staff like Ciar... See more
Company replied
Company details
About DCI Radius
Written by the company
Contact info
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Scam--avoid at all costs
Scam--avoid at all costs. Pump prices keep climbing, hidden fees and 'review' fees of €80 on invoices which are charged weekly even if cards are not used. They just keep racking up invoices with made-up charges. Absolute gangsters and very pushy sales team.
It's also very clear that they are paying for positive reviews as they are all worded almost identically and from new and fabricated accounts.
August 21, 2026
Unprompted review
Reply from DCI Radius
Hi Christina, thank you for taking the time to leave this feedback. We're sorry to hear your experience hasn't reflected the standard we aim for, and we'd really like the chance to look into this properly but struggling to find your account. Please get in touch with us directly at +35391482934 or customerservices.dci@radius.com with your account details, and we'll be happy to review and address your concerns.
Promptly resolved my issue
Promptly resolved my issue , Thanks Olivia
August 20, 2026
Unprompted review
Reply from DCI Radius
Hi Mandlenkosi, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Olivia.
Kind regards,
Radius Business Solutions (Ireland) Limited
Daniel Owen in Customer Service
I needed to replace a couple of fuel cards that didn't arrive due to incorrect address issues. Daniel Owen, looked after me and did everything inside of 2 minutes and reordered 2 cards for me. Stellar customer service.
August 18, 2026
Unprompted review
Reply from DCI Radius
Good Morning, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
A very professional customer service team
When the very seldom need arises, it's always a pleasure to contact the customer service team as at Radius. The representatives are very helpful and engaging and always go above an beyond to solve problems. I spoke to Niamh today and she was extremely helpful, keep up the great work.
August 19, 2026
Unprompted review
Reply from DCI Radius
Hi Paul, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great customer service from Niamh…
Great customer service from Niamh today. Sorted my issue within minutes and was very pleasant
August 19, 2026
Unprompted review
Reply from DCI Radius
Hi Abi, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I must say any interactions I have had…
I must say any interactions I have had with DCI have resulted in a very positive experience ,especially Niamh who has constantly kept us informed on the latest fuel prices ,which are ever changing globally.
Thanks Niamh.👍
August 18, 2026
Unprompted review
Reply from DCI Radius
Good Morning, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh Murry was so helpful and took the…
Niamh Murry was so helpful and took the stress out of getting the information I needed 10/10
Thanks a Million
August 18, 2026
Unprompted review
Reply from DCI Radius
Hi Brendan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I contacted radius to resolve an issue…
I contacted radius to resolve an issue with a payment and Dani was more than helpful. I couldn’t recommend radius highly enough
August 18, 2026
Unprompted review
Reply from DCI Radius
Hi Conor, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Exceptional Customer Service from Olivia T.
I recently had a phone call with Olivia T., and I was very impressed by how supportive, patient, and professional she was throughout the conversation.
Her positive attitude and genuine willingness to help made the experience much easier and more pleasant. I would love to see this level of customer care in every customer service interaction.
Thank you, Olivia, for your outstanding support!
August 7, 2026
Unprompted review
Reply from DCI Radius
Hi Anna, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thanks again Olivia for your help and…
Thanks again Olivia for your help and patience! Great service.
James
August 14, 2026
Unprompted review
Reply from DCI Radius
Hi James, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Customer service
Well looked after by Olivia who was very pleasant and more than willing to assist with my query which she sorted in minutes
August 14, 2026
Unprompted review
Reply from DCI Radius
Hi Thomas, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had a little query about my account and…
Had a little query about my account and a lovely kind lady Niamh was very prompt and profesional in helping me sort it out in no time much appreciated.
August 13, 2026
Unprompted review
Reply from DCI Radius
Hi Michael, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a recent problem with my account…
I had a recent problem with my account and wrote to a staff member called Ciara.
As she did on previous occasions, Ciara yet again immediately acted upon this and had the issue resolved.
What an efficient member of staff.
Well done and many thanks again.
Vincent
August 10, 2026
Unprompted review
Reply from DCI Radius
Hi Vincent, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Big thank you to Olivia she was…
Big thank you to Olivia she was fantastic dealing with my issue !
She listened , she understood what I needed
And she advised me what was the best way to sort out my issue
Thanks to Olivia for following up and resolving so quickly
Well done Olivia
This is what customer service is all about looking after customers
August 12, 2026
Unprompted review
Reply from DCI Radius
Hi Matt, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Job well done
I had the pleasure of dealing with Niamh today in Customer Support and she was excellent - knew exactly what information i needed and followed up with an email afterwards just to reinforce what she had told me over the phone.
August 11, 2026
Unprompted review
Reply from DCI Radius
Hi Ber, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Spoke to Daniel today
Spoke to Daniel today. Found him very professional and friendly manner, my issue was resolved instantly.
August 11, 2026
Unprompted review
Reply from DCI Radius
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had a query on my bill and i spoke to…
Had a query on my bill and i spoke to Olivia she went above and beyond to help me get the answers i needed and also advised me on other packages that might suit my business better, Very very helpful
i this day of auto bots it is refreshing to get a human that knows what you are asking and can give you the answers. More companies should take a leaf out of your book
August 11, 2026
Unprompted review
Reply from DCI Radius
Hi Breda, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very helpful and efficient phone…
Very helpful and efficient phone consultation with Radius customer care rep.
August 10, 2026
Unprompted review
Reply from DCI Radius
Hi Robert, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a very positive experience with…
I had a very positive experience with the customer service advisor, Ciara who assisted me in resolving an error with some of our invoices. She was very professional ,helpful and took the time to clearly explain the issue and how it would be resolved. Thank You for the excellent customer service and support .It was a pleasure dealing with such a helpful and professional advisor
August 6, 2026
Unprompted review
Reply from DCI Radius
Hi Petronela, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Ciara.
Kind regards,
Radius Business Solutions (Ireland) Limited
Reply from DCI Radius
Hi Brian, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Josh.
Kind regards,
Radius Business Solutions (Ireland) Limited
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