Hudson Reed DE Reviews 

12,732
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more

Company replied

Rated 5 out of 5 stars

I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more

Company replied

Rated 5 out of 5 stars

Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more

Company replied

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Boiler and Heating Service
  4. Interior Designer
  5. Plumber
  6. Radiator Shop

Written by the company

Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.

Hudson Reed

Written by the company

Schnäppchen der Woche
Schauen Sie bei uns vorbei und entdecken Sie weitere Reduzierengen - und dies jede Woche aufs Neue! Nur solange der Vorrat reicht.

Kostenlose Lieferung

Ab einem Einkaufswert von 500EUR

Kostenfreie Lieferung ab einem Warenwert von 500EUR direkt zu Ihnen nach Hause.

Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,732)

902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

all perfect

fast delivery - good quality products - easy contact

September 27, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Draxler,

thank you for your feedback. We are pleased to hear that the delivery was fast and that your happy with the quality of your products.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Design Heizkörper

Everything fine

September 4, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear James,

Thank you for your great feedback. We are happy to hear that everything was fine.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery - no complaints

September 10, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Isabell,

Thank you for your great feedback. We are happy that you have received your order quickly.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

the purchase and delivery were quick…

the purchase and delivery were quick and efficient and the comunication ' by phone and email as well.

September 9, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Sharon,

Thank you for your great feedback. We are happy to hear that you have received your delivery quickly and the communication went well also.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Very good

Fast delivery easy order

September 2, 2024
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Reply from Hudson Reed DE

Dear Ms Antunovic,

may thanks for your nice review and we are happy to hear that you received your order quickly.

Kind regards
Your Hudson Reed Team

Rated 3 out of 5 stars

Unfortunately the package was partially…

Unfortunately the package was partially damaged and partially not delivered to the wrong address, but the service reacted fast and was competent to reimburse the amount.

July 24, 2024
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Reply from Hudson Reed DE

Dear Mr Ulrich,

thank you for your feedback. We would like to sincerely apologise that part of your order was delivered damaged to you but we are pleased to hear that the reaction of our service was fast in regards to your complaint and that the refund was processed for you.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Very quick in responding and finding the right solution!

During online-ordering I got immediate and competent support over the phone to chose the right products. Infos during shipping-process were accurate and prompt.

One part got damaged during transport - immediate replacement was organised (email-response within 1 hour after filing the report!!) - very positive experience compared to other online-furniture-suppliers...

July 18, 2024
Unprompted review
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Rom,

thank you for your brilliant feedback! We are pleased to hear that you have experienced such great service in regards to your order and that you have received competent support over the phone. It's great that a replacement for your damaged delivery was arranged immediately and we are happy that you have had a very positive experience with us.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Great customer service

Great customer service, quick delivery within days, nicely designed heater.

June 18, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Tobias,

thank you for your brilliant feedback! We are happy to hear that you have experienced a great customer service and that you are satisfied with your radiator and the quick delivery.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Absolut Top


Absolut Top

June 21, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Sehr geehrte,r SL,

Vielen Dank für Ihre tolle Bewertung.

Mit freundlichen Grüßen,

Ihr Hudson Reed Team

Rated 5 out of 5 stars
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Wagner,

thank you so much for your fantastic feedback! We are pleased to hear that you are very happy with our customer service

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy, product as described, would buy again!

May 27, 2024
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Reply from Hudson Reed DE

Dear Mr Tkalec,

thank you for your great feedback! We are pleased to hear that everything was quick and easy and that you are happy with your product.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Everything perfekt!

Everything perfekt!
Very quick service!

May 31, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Alexander,

Thank you for your great review. We are glad that you have experienced a very quick service and that everything is perfect.

Kindest regards,

Your Hudson Reed Team

Rated 4 out of 5 stars

Delivery time ok

Delivery time ok
Execution ok

April 18, 2024
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Reply from Hudson Reed DE

Dear Mr Hütteneder,

Thank you for your review, we are glad that everything was okay.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

swift reaction!

Unfortunately, there was damage to the product (deep scratches on bathtub, but Hudson Reed reacted swiftly and offered a monetary solution that suited me well.

March 24, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mrs /Miss Klco-brosius,

thank you for your great feedback! We are happy to hear that your complaint regarding the damaged delivery was dealt with swiftly and that a suitable solution was offered to you.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Delivery within the specified time

March 26, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Lais,

thank you for your feedback. We are pleased to hear that the delivery was quick and within the specified time.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Top Service

Top Service

March 12, 2024
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Reply from Hudson Reed DE

Sehr geehrte Marie-Theres,

Wir bedanken uns herzlich für Ihre ausgezeichnete Bewertung und freuen uns, dass Sie mit unserem Service so zufrieden sind.

Mit freundlichen Grüßen,

Ihr Hudson Reed Team

Rated 5 out of 5 stars

Everything OK

Fast delivery and good quality

March 6, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Franz,

thank you for your good review. We are happy to hear that you are satisfied with the delivery and quality of our service.

Kind regards,

Hudson Reed Europe

Rated 5 out of 5 stars

Top!

Top Leistung ever

February 28, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Sehr geehrter Peter,

vielen Dank für Ihre tolle Bewertung!

Mit freundlichen Grüßen,

Ihr Hudson Reed Team

Rated 5 out of 5 stars

Quick deliver, plus easy and friendly service.

I brought a very stylish sink in a traditional British style in good quality and competitive price. The drain head had a small damage from transport, but I got very quick and easy the spare part. This is how shopping on the Internet is fun.

January 5, 2024
Unprompted review
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Wenk,

thank you for your great feedback! We are happy to hear that you are satisfied with the quality of your sink and that you have received a quick replacement for the damaged part.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Es war in Ordnung !!!

February 8, 2024
Hudson Reed DE logo

Reply from Hudson Reed DE

Sehr geehrter Herr Kalok,

Wir freuen uns, dass alles in Ordnung war und bedanken uns für Ihre Bewertung.

Mit freundlichen Grüßen,

Ihr Hudson Reed Team

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