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Rated 5 out of 5 stars

Deadset Threads offer incredible products, that are of high quality and at a great price! Their team is easy to deal with and I will be using them for all my future needs! Could not recommend them h... See more

Rated 1 out of 5 stars

Like Chloe, Terrible service. Placed order 24/Jun via Jimmy Barnes Online Store which promises domestic orders within days. It's now 10/7 and it has not even been dispatched. Sent email asking where i... See more

Rated 5 out of 5 stars

If you’re chasing a quality product with quality service but the highest quality of people then look no further I wouldn’t use anyone else and the bigger and better they get is just constantly e... See more

Rated 5 out of 5 stars

Dead Set Threads have always looked after me with getting my prints sorted & letting me know of any issues right away! Fast service, always friendly and reliable staff. Will keep coming back for my pr... See more

Company details

  1. Promotional Products Supplier

Written by the company

At Dead Set Threads we offer other businesses custom apparel options for their brand or business. We print DTF (direct to film). We can print on garments or workwear we also offer more cost effective options for small businesses such as our digital heat transfer sheets. Customers can use these to create their own custom clothing and accessories. We pride ourselves on providing top quality transfers for our customers with unbeatable customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 1 out of 5 stars

Items were never dispatched and NO communication.

Like Chloe, Terrible service. Placed order 24/Jun via Jimmy Barnes Online Store which promises domestic orders within days. It's now 10/7 and it has not even been dispatched. Sent email asking where is the delivery and please respond or I will cancel. First email response is to say that the order is cancelled with no explanation. Really poor form.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling Customer Service ~ Long wait time for orders

The garments are of high quality, and the printing is the same, but that's as far as it goes. Customer service is non existent. I had to wait 6 weeks for my items to arrive, and didn't receive one notice at all from the team at Dead Set Threads regarding why my items were being delayed. They say on their socials, and websites that they offer 24 hr - 2-4 days turnaround. What a complete load of rubbish. Do not order from this company if you're wanting to have your items quickly. Happily take peoples money and don't even have the common courtesy as to inform their users of where their items are. I don't have any issues waiting for my items to arrive, as long as I am kept up to date with what is happening. Don't tell me my things are going to arrive in a timely manner to hook me into ordering from you by your words of promise on your website and socials, and then don't make contact when you can't keep your word. I will never use this company ever again for anything, due to their total lack of customer service.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome!

These guys are tops when it comes to service. Placed my order Monday morning and it was in the post Monday afternoon. And the prints are excellent! Top work guys! 💕💕💕

April 11, 2024
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Rated 5 out of 5 stars

Best service around!

Dead Set Threads have always looked after me with getting my prints sorted & letting me know of any issues right away! Fast service, always friendly and reliable staff. Will keep coming back for my printing needs!

April 5, 2024
Rated 5 out of 5 stars

Extremely easy to work with

Extremely easy to work with, very helpful, professional, and deliver excellent quality print on a very comfy and good quality material T. They really know what they’re doing. Highly recommend! A+++

April 5, 2024
Rated 5 out of 5 stars

Great follow up

The product is always great, and when Oz post let the team down. Dead Set Threads were onto them to get things moving again.
Very happy.

April 3, 2024
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Rated 5 out of 5 stars

The greatest customer service ever

If you’re chasing a quality product with quality service but the highest quality of people then look no further

I wouldn’t use anyone else and the bigger and better they get is just constantly exceeding themselves every time

Look forward to the day they are the ones stop shop so I can have such amazing service and everything all in one place!

March 8, 2024
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Rated 5 out of 5 stars

Very Very Happy

Couldn’t be easier to order from Dead Set Threads. Super quick with quality prints.

February 19, 2024

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