We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
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See what reviewers are saying
My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... See more
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Company details
Written by the company
Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
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4.2
Great
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Is this site a scam site???
We have not received our item purchased.
We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening.
Very disappointing service.
August 8, 2023
Unprompted review
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I have cancelled an order and haven’t…
I have cancelled an order and haven’t received the refund
I have written many times without any reply from Dealmates
May 17, 2023
Unprompted review
It came fast and in time but did come…
It came fast and in time but did come with several scratches on the suitcase some big but most small-ish
March 22, 2023
My item arrived in good time
My item arrived in good time. Price was great. Quality was great. Only first time user but great so far.
March 14, 2023
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very very happy with product and speedy…
very very happy with product and speedy delivery
February 20, 2023
Ordering process was easy
Ordering process was easy, the goods shipped super fast and the products as described and of good quality
February 18, 2023
Quick delivery right to door step
February 16, 2023
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The wrong size & material was sent out.
January 30, 2023
Reply from DealMates.com.au
Hi Ray, We surprised to hear that the product received is incorrect size and incorrect colour. We have only one size and one colour for this product. We sent number of e-mails requesting additional information to review if any mistake has happened. Unfortunatly we have not received any response and we belive this review was mistakenly made.
Appreciate if you re able to update this review inline with your actual experience.
Please contact our friendly team via support@delamates.com.au if you need any further assistance.
Thanks
Prompt service
February 1, 2023
Great dealing with you many Thanks
January 31, 2023
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Replacement baby swing
I contacted the team about a baby swing that unfortunately stopped working after a few months. After a quick review, I sent back the old one and received a brand new one. Thank you so much Brian and team for your fantastic service! You were a pleasure to deal with. I’ll be buying from you again, and will recommend you to others!
January 30, 2023
Unprompted review
It was easy as bro
January 11, 2023
Quick easy purchase promt delivery 👌
January 15, 2023
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Easy on-line ordering
Easy on-line ordering, prompt delivery, competitive pricing, helpful staff.
January 11, 2023
Easy to deal with and fast delivery
January 9, 2023
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