Dear Sam Reviews 1,178

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

We love the high quality wood frames and can recommend Dear Sam without any doubt. The frames are well processed and the acrylic glass makes the whole product light and shatterproof, which is esse... See more

Rated 1 out of 5 stars

This store might be a scam. My sister bought me a poster on November 1st. Since then, we haven't received any confirmation from the store, yet we have mail from PayPal with payment acceptance. We cont... See more

Rated 5 out of 5 stars

Absolutely the best shop for posters and frames. I have bought from them more times and I can say that the quality of print is really good - the colours hold well and for long, even when exposed t... See more

Rated 5 out of 5 stars

I could never stress enough how amazing my experience with Dear Sam was! This is by far the best customer service I've seen in my life! So friendly, helpful, prompt answers, kind, generous. Sanne does... See more

Company details

  1. Poster Store
  2. Art Gallery
  3. Interior Designer

Information provided by various external sources

Unika posters, tavlor, affischer & prints - till låga priser! Öppet köp i 90 dagar & leveranstid 1-3 dagar! Upptäck posters och fotokonst hos Dear Sam


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

2 weeks later and still have not…

2 weeks later and still have not received my order

November 29, 2021
Dear Sam logo

Reply from Dear Sam

Hej Matilda, jag är så ledsen över att du inte mottagit din beställning. Jag ser att du varit i kontakt med min kollega förra veckan och att din beställning är på väg. Jag har också i skrivande stund skickat ett mejl till dig och hoppas såklart att vi kan lyckas ändra din köpupplevelse. Du som kund är viktig för oss! Bästa, Sanne

Rated 5 out of 5 stars

More than perfect!!!

I could never stress enough how amazing my experience with Dear Sam was! This is by far the best customer service I've seen in my life! So friendly, helpful, prompt answers, kind, generous. Sanne does such a great job and really exceeded all my expectations as a customer! Other than that, the posters are beautiful and the colors are exactly as show in the pictures on the website. The frame quality is also great! I'm so glad I found out about Dear Sam and I TOTALLY recommend it! They deserve the longest and best review ever! Perfect!

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

Overall happy with my purchase

First purchase. A bit slow delivery for me. Ordered the same day as a friend in the same city (I even ordered an hour before her). But it wasn't shipped until a day after hers.

October 6, 2021
Rated 5 out of 5 stars

Lovely posters!

The shipping was fast, lovely customer support when i needed help and good quality on the posters. Overall a good experience, would recommend it and order from them again!

September 7, 2021
Rated 1 out of 5 stars

slow delivery and poor quality

The posters took 10 days to arrive and arrived with tears and folds, almost as if they had been ran over by a truck! I am disappointed and would not recommend this service!! save your money

August 14, 2021
Unprompted review
Dear Sam logo

Reply from Dear Sam

Hi Sonia,
I am so sorry that your posters arrived late and in damaged condition! We will of course send you new posters. I have just written an e-mail to you with more information. Please also check your spam folder, so it doesn't get stuck there.
Best regards, Maya

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