DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

Wow, Surprised I got a survey option since it was so obvious that my need was meant so efficiently and fast.

Well it was pretty obvious to me that Mr.Kevin really helped me out. Amazing service.

February 5, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are elated to hear Kevin provided amazing service! Your feedback about our efficient and fast support means everything to us.

Rated 5 out of 5 stars

Very professional

Very professional

February 4, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are utterly delighted to hear you found our service professional. Your feedback means everything to us.

Rated 5 out of 5 stars

DyTavia was the most patient and polite…

DyTavia was the most patient and polite person that I have dealt with in a very long time. She went thru every process of the debt that I owe and helped me have a better life. She really deserves a raise.
Thanks again DyTavia

Much appreciate your help,
BettySue Bard

February 4, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for sharing your kind words about DyTavia. We're thrilled she provided such patient, helpful service during your debt process.

Rated 5 out of 5 stars

Excellent Customer Service

Taneshia was courteous, professional and helpful.

February 4, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback. We're thrilled Teneshia provided excellent, professional service. Your experience means everything to us.

Rated 5 out of 5 stars

Kind and quick

She was very nice, quick to find out the information I needed, and overall was a very pleasant conversion!

February 4, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for taking the time to share your positive experience. We appreciate your kind words about our quick service.

Rated 5 out of 5 stars

Given my financial situation he seemed…

Given my financial situation he seemed compassionate and tried to help me make other arrangements but I just can't financially afford the program at the moment

February 3, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are happy to hear about your positive experience. We understand financial constraints and appreciate your honest feedback about our compassionate approach.

Rated 5 out of 5 stars

Carmen was friendly

Carmen was friendly, attentive and very helpful with the questions I called in about.

February 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your feedback about Carmen. Thrilled she was friendly, attentive and helpful with your questions.

Rated 5 out of 5 stars

Help with summons

I spoke with Melissa regarding a summons that I had received on 1/17/26 but was not home to get until 2 weeks later, as I am an over the road truck driver. Melissa put me at ease and explained how to forward the summons to legal so that someone could get working on my behalf to help me resolve the issue. I really appreciate your help. Thanks so much!

February 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thanks for sharing your experience! We're glad Melissa could help with your summons and put you at ease during this stressful time.

Rated 5 out of 5 stars

One call did it all...

My call was handled quickly and resolved with just the one call. She was pleasant and professional.

January 30, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are overjoyed to hear your call was handled quickly and professionally. Thank you for choosing DebtBlue, Thomas.

Rated 5 out of 5 stars

I am very happy when I have a support…

I am very happy when I have a support from Debtblue for my debt. I only want to say thank you so much.

January 30, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review, Truc. We're thrilled you're happy with our debt support. Your gratitude means everything to us.

Rated 5 out of 5 stars

Tenisia surprised me with an update…

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated Teneshia informing me how my payments are being utilized. Debt zBlue has a great staff. But praises belong to Tenesia today. Sincerely Maura S

January 30, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We deeply cherish your kind words about Tenisia and our team. Thank you for sharing how we're helping with your debt journey.

Rated 5 out of 5 stars

Account Debt Blue agreed w/me to accommodate but couldn't.

Carmen listened to my concerns about a current litigation with a creditor that Debt Blue accepted as part of my program at a specific dollar amount that in fact Debt Blue can't accommodate that creditor and turned it over to another law firm. Debt Blue probably should have been more straight forward from the beginning. Either way, I expect to continue to work w/Debt Blue 'cause the program - minus a few 'glitches' is exceptional. Nothing is perfect, I guess. Carmen was understanding and told me that we'll move forward, somehow, accommodating that account in question.

January 30, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your understanding, Christopher. We appreciate your patience with the glitches and Carmen's support moving forward.

Rated 5 out of 5 stars

Amazing Customer Support experience

Every interaction with customer support has been just 10 out of 10. They’ve been patient, polite, and helped me sort through any issues that may have come up along the way.

January 30, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review. We appreciate your recognition of our patient and polite customer support team's dedication.

Rated 5 out of 5 stars

Very Helpful!

January 30, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are elated to hear you found our service helpful! Your positive feedback means everything to us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look