DebtHelper.com Reviews 

92
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional professionalism, kindness, and friendliness of the staff, noting how courteous and respectful everyone is during challenging financial situations. Many individuals mention that the dedicated counselors take ample time to explain every detail clearly, ensuring clients feel fully supported, informed, and comfortable. Some people also felt that the representatives were extraordinarily patient, addressing all inquiries with great cheerfulness, empathy, and deep subject matter knowledge. Reviewers additionally noted that ongoing communication and support remained consistently prompt, practical, and highly reassuring, making the entire journey remarkably smooth and stress-free for everyone involved.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during their counseling and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Counselor was very polite, did not talk down to me. Rene Vilora explained every thing on the papers I had received about the loan and what the different captions ment

Company replied

Rated 5 out of 5 stars

Austin was very helpful with getting me on their Program and getting my Debts paid. Austin explained their program very well and always promptly answered my questions when needed. Since Debt Helper... See more

Rated 5 out of 5 stars

My experience with Debthelper has been excellent. When I signed up over two years ago the process was very straightforward and easy to understand. Tom, the gentleman helping me has even called me peri... See more

Company replied

Rated 5 out of 5 stars

Outstanding ,he was very thorough and friendly, we understood what we needed to do, and what was going on with the reverse mortgage, highly recommend him to anyone. Thank you so much.

Company replied


Company details

  1. Credit Counseling Service

Information provided by various external sources

Debthelper.com wil teach you to live a debt free life through valuable financial education. We provide debt management, bankruptcy & housing counseling, budgeting, understanding credit reports & much more! Call us.1-800-920-2262www.DebtHelper.com


Contact info

  • North Congress Avenue 1325, 33401, West Palm Beach, United States

  • debthelper.com

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Counselor was very polite

Counselor was very polite, did not talk down to me. Rene Vilora explained every thing on the papers I had received about the loan and what the different captions ment

August 28, 2026
Unprompted review
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Reply from DebtHelper.com

We are pleased that you found the counseling session helpful and informative. Thank you for providing your review of the counseling session.

Rated 5 out of 5 stars

Ashley was very helpful and…

Ashley was very helpful and understanding of my circumstances and was a very good listener.

August 27, 2026
Unprompted review
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Reply from DebtHelper.com

Fantastic, thanks for sharing your experience! We appreciate your 5 star rating.

Rated 5 out of 5 stars

Ashley was very courteous

Ashley was very courteous, professional and encouraging towards the end of the call. This is my first time doing a bankruptcy & Ashley was exceptionally helpful in offering words of encouragement to help me feel more at ease for making this decision.

August 27, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you for letting us know Ashley provided professional service.

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Rated 5 out of 5 stars

Rene is the best!

Rene really helped us smile and laugh through a hard time. We really needed that. He was extremely knowledgeable, explained everything fervently and with no questions to be had. He was really awesome. He deserves a raise!

August 27, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you. We are happy Rene provided you a knowledgeable session you could smile about. Thank you for the 5 star review.

Rated 5 out of 5 stars

Bankruptcy certificate

Ashley helped me finish the questions I needed to obtain my certificate. She was thorough and it was completed quickly.

August 27, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you for your 5 star review. We are happy Ashley helped you promptly and attentively.

Rated 5 out of 5 stars

Excellent training

Excellent training! Rene did a great job explaining the loan program in a way that was clear, easy to understand, and practical. He was very knowledgeable, thorough, and took the time to make sure everything made sense. I really appreciated his ability to simplify the details without making it feel overwhelming. Very informative and well-presented training!

August 26, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you for sharing your experience with others. We are happy to hear Rene did a great job with your counseling session. Please call us any time with additional questions you have about your loan program

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Rated 5 out of 5 stars

Alex with Debthelper.com is wonderful!

Alex with Debthelper.com was on a list we were given of counselors for a reverse mortgage. I called 10 of the 14 companies on the list and this one was my favorite. Gaby was my first contact with the company and she was knowledgeable, professional, and very friendly. And then today my mother and I had the pleasure of having our counseling with Alex. He was wonderful in every way possible. All of our questions were answered and he explained things in a very concise way. He also has a great personality. We highly recommend this business and Alex.

June 14, 2026
Unprompted review
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Reply from DebtHelper.com

We appreciate your feedback. Thank you very much for your 5 star review. We are thrilled Alex provided you with excellent service and if you find you have more questions with your reverse mortgage, please call us any time.

Rated 5 out of 5 stars

Our councilor

Our councilor Rene Viloria was excellent. Very helpful and informative. Has a great personality and explained everything and answered all of our questions.

June 3, 2026
Unprompted review
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Reply from DebtHelper.com

Fantastic. Thank you for sharing!

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Rated 5 out of 5 stars

Counselor positivity

They really did a good job with choosing Blanca to help with counseling. Very outgoing and attentive, made the process super easy without making it seem as stressful as it is. If everyone else there is like Blanca, I’d recommend debt helper.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I became disabled and searched for…

I became disabled and searched for something to help me cover my obligations. Other company’s either had a horrible monthly fee or ridiculous contracts that kept me in debt, and uncertainty for years. Then l found debt helper and they were informative not pushy. And a fee l could manage. Paying down my debt is so much easier. They handle the bookkeeping for me and l can check progress anytime. Easy to contact and they return calls quickly answering any questions. I highly recommend them.

December 4, 2025
Unprompted review
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Reply from DebtHelper.com

Thank you for your review. We are soo happy to help!

Rated 5 out of 5 stars

Being in debt

Being in debt, especially right now, is scary. However, DebtHelper made it much easier. DebtHelper handles all of the payment arrangements for me. It was simple, and I didn’t have to deal with creditors. My last payment is in December 2026. Knowing I will be out of debt makes me happy, and I can sleep at night. If you find yourself drowning in debt, I recommend DebtHelper.com

April 10, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you for your review. We are thrilled to help. Call us any time or login to your portal account to find answers.

Rated 5 out of 5 stars

Rene Viloria was very pleasant and…

Rene Viloria was very pleasant and helpful and guided us through the material with an excellent command of the subject matter.

March 18, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you for sharing your experience counseling with others. We appreciate your 5 star review.

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Rated 5 out of 5 stars

Rene Viloria

Rene Viloria , was extremely professional, knowagable ,friendly.. easy yo talk to..
Give him 6 🌟

March 18, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you for your 5 star review!

Rated 5 out of 5 stars

It was excellent

It was excellent

March 18, 2026
Unprompted review
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Reply from DebtHelper.com

Fantastic. Debthelper is glad to provide you with excellent service.

Rated 5 out of 5 stars

Agent was friendly

Agent was friendly, empathetic, professional and quick.

March 18, 2026
Unprompted review
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Reply from DebtHelper.com

Thank you for sharing your feedback with our counseling services today!

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