While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the fragrances are authentic, long-lasting, and come in well-designed bottles with effective sprayers. The ordering process is frequently described as easy, and the delivery service is highlighted for its speed and efficiency, with many receiving their orders quickly and well-packaged. People appreciate the opportunity to sample luxury scents before committing to full-sized bottles, finding it a cost-effective way to explore new fragrances. However, some customers were not happy with the product, specifically mentioning issues with the sprayer not working or the scent being barely detectable, even after multiple sprays. A few other people also felt that certain samples lacked projection or smelled different from the authentic product, leading to disappointment with the quality and quantity received.

What people talk about most

Product

People report positive experiences with product, especially appreciating the opportunity to try various... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and prompt... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the authentic and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the fast, efficient, and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered 5 samples, Black Opium, Alien, Libre, Good Girl & Born in Roma, ordered Wednesday and arrived on Monday in little glass decanters, saves me having to go to a store to test and can wear multipl... See more

Rated 5 out of 5 stars

I’ve been using Decanted for a little while now having used many other well known online fragrance providers. I can safely say these are the best, the product is fantastic and comes in quality branded... See more

Company replied

Rated 5 out of 5 stars

Impressive company. Thanks Decanted. I am a new customer and would like to say a massive thank you for my fragrance that was quickly sent. I ordered Louis Vuitton Ombré Nomade and couldn’t believe how... See more

Company replied

Rated 5 out of 5 stars

I received 2 x 3ml samples of Louis Vuitton Afternoon Swim and Imagination. Brilliant way to try different high end aftershaves without having to commit to the high end price. The strength and pr... See more

Company replied

Rated 5 out of 5 stars

I purchased 5 x 3ml samples simply as a way of trying out some potentials a few times before committing significant spend to any favourite. With 3ml you get more than enough opportunity to make a go... See more

Rated 5 out of 5 stars

I’ve ordered from Decanted several times and every experience has been outstanding. The range of aftershaves and niche fragrances is brilliant — ideal if you want to sample luxury scents befor... See more

Rated 5 out of 5 stars

Easy to order great prices fast delivery. We'll packaged. Also iv ordered samples from other places the bottles and atomizer spray are a lot better from decanted they give a good powerful spray with a... See more

Rated 1 out of 5 stars

It arrived today, everything well packaged, however the sprayer doesn't work, the spray is terrible, you press and press and the perfume doesn't come out, you have to use it like a 1950s cologne. Terr... See more

Company replied

Rated 5 out of 5 stars

Great fast speedy service and well tracking updates. Super selection of aftershaves and great to be able to buy samples so you can get your favourite aftershaves at a reasonable price... Or check out... See more

Company replied

Rated 5 out of 5 stars

Delivery was within 3days of ordering. Very pleased with what I ordered great way of changing up your scents without the cost of buying a large bottle. Initially sceptical if it was genuine, definitel... See more

Rated 5 out of 5 stars

Arrived when stated. Carefully packaged. Clearly labelled phials were in a little blackout bag. Reasonably priced. A very useful way to test out new scents without having to buy a full sized bott... See more

Rated 5 out of 5 stars

Third order from Decanted. With each order I’ve really liked the scent and considered buying the full size bottle, but instead find myself back at Decanted again. I just really like the fact I can try... See more

Company replied

Rated 5 out of 5 stars

Returning customer for the fourth time. Will keep coming back, really happy with the service - fast delivery and a vast range of scents to choose from. Overall I’ve saved a fortune by shopping at Deca... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Saturday and received it by Thursday very fast delivery!The packaging was excellent,and I’m very pleased with the presentation.I have no doubt about the authenticity of the perfum... See more

Rated 5 out of 5 stars

I had a very good experience with Decanted.uk. The product itself is excellent — it smells authentic, performs really well, and is the real thing. I’m very pleased overall. The presentation, howe... See more

Company replied

Rated 5 out of 5 stars

Best decant company I’ve used! The scents are legit and come well packaged. The only downside for me personally is they ship the day after ordering (e.g I ordered 5am Monday, it get shipped out 6pm... See more

Rated 4 out of 5 stars

Well, as someone who has used Penhaligons and Tom Ford, I was hoping for a unique scent from the two samples I ordered. Unfortunately, maybe it is my poor choice, but they smell ordinary. Like,... See more

Company replied

Rated 4 out of 5 stars

Made 2 orders and both have been well packed and quickly delivered my only downside is that 1 of my bottles leaked before I got to use it. However I have only just contacted them about this so hopeful... See more

Company replied

Rated 5 out of 5 stars

Decanted offered a wide range of scents and sizes. I bought for myself and my mother for Mother’s Day. They are a great size for handbags and for travelling. The packaging was beautiful. I will defini... See more

Company replied

Rated 1 out of 5 stars

I ordered two samples from Decant: one of Baccarat Rouge 540 and the other of Sol de Janeiro No. 62. Unfortunately, both samples were extremely small — so much so that I had to spray mul... See more

Company replied

Rated 3 out of 5 stars

Arrived as promised. Decanted nicely. Very limited fragrance projection to myself and many others! Unsure why. Bad batch of original product or else?

Company replied

Rated 5 out of 5 stars

First time I have ordered from Decanted. As a pensioner, buying perfume sample is an ideal way to try new fragrances. Service was fast & efficient and samples were well packaged.

Company replied

Rated 5 out of 5 stars

This was a good experience. The package was posted quickly, they arrived intact and well packaged. The writing on the labels are a bit on the small side, but readable. I will probably buy more over th... See more

Company replied

Rated 5 out of 5 stars

Great scents - they seem absolutely authentic (I've compared them in a blind test against my originals). Fast service and very well packaged. I'll definitely be returning!

Rated 5 out of 5 stars

Very efficient postal service. Very good spray. Aqua di parma is superb just as I remember it. Great to try before splashing out on the full size. Highly recommended.

Rated 5 out of 5 stars

My order came quickly and was well packed i am very pleased with bottle size and they have a good spray a lot better than others i have tried i will be ordering more .

Company replied

Rated 5 out of 5 stars

Delivery to Jersey took as long as expected. All fragrancies seem to be genuine of a good longevity. Good choice of perfumes.. but could be better.

Company replied

Rated 5 out of 5 stars

As a fragrance lover I am always looking to add to my collection, However niche fragrances can be very expensive. With Decanted I can buy and wear several times before I commit to a substantial pur... See more

Rated 5 out of 5 stars

Loved the scents I bought from Decanted. A great idea to try out different perfumes. Perfect for taking on holiday too. Will be ordering again soon!

Company replied

Rated 5 out of 5 stars

Great selection of perfumes, prompt delivery and beautiful fragrances! I love that I can sample any perfume at a fraction of the price before buying. My go to perfume shop!

Rated 1 out of 5 stars

I sprayed it on and smell lasted 10 min .so why would i spend £200 on something that lasts that long

Company replied

Rated 5 out of 5 stars

Don’t usually write too many reviews but thought I’d leave one as to encourage others. The whole process was flawless. Exactly what I wanted and arrived fast. No issues. Thank you.

Company replied

Rated 1 out of 5 stars

Well . The pic shown for the samples was misleading to be fair I thought they would have been the miniature black and gold bottles especially for £30 …..! So no not very please to be ho... See more

Company replied

Rated 5 out of 5 stars

Excellent service and items despatched promptly. A small issue arose with my order, however, this was also resolved quickly. Would definitely order again!

Company replied

Rated 5 out of 5 stars

Excellent customer service from start to finish. Selection and ordering process very easy to navigate, prompt despatch and delivery, product exactly as described and at a fair price. Will use again an... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Decanted, all the aftershaves were amazing, best way to test samples for sure! Will be coming back again!

Rated 5 out of 5 stars

Items arrive quickly and are well packaged. Bottles are glass. My only niggle is that I’d like a greater range of choice and a 20ml option. Price is higher compared to some competitors.

Rated 5 out of 5 stars

There is a wide range to choose from. Good quality. A great opportunity to try perfumes before buying a full-size bottle.

Rated 5 out of 5 stars

The ordering process was really easy, here super fast with free shipping and came in nice labelled bottles. Would defo recommend

Company replied

Rated 5 out of 5 stars

Great to try so you dont have to blind buy. and you can really test the fragrance out by wearing for a few days, I wasted so much money thinking I liked something but then discovering that I really do... See more

Rated 5 out of 5 stars

Fantastic service. Minor issue was sorted very quickly by Brad. Highly recommended and would definitely use again. Great stuff!

Rated 5 out of 5 stars

Can’t recommend Decanted enough. So pleased with my samples, they smell amazing and the turn around from ordering to receiving the samples was so quick! 10/10! Thanks again

Company replied

Rated 5 out of 5 stars

A really nice Fragrance with very fresh summery notes.Excellent prompt delivery.5 star service.Would highly recommend.

Rated 4 out of 5 stars

Easy to order online... Arrived on time.. Bought as a sample for the Girlfriend....and she loved the smell.. Will be ordering a bigger size I'm sure

Rated 5 out of 5 stars

Decanted aftershave is very good quality and great service, the postage also was prompt. Will certainly be buying again.

Rated 5 out of 5 stars

Service is normally excellent, the product is great and I have always had a deliver on the 3rd working day. What more could you want.

Rated 5 out of 5 stars

Easy to work website, great selection of scents, great packaging. Fast delivery. Overall very satisfied and will order again.

Company replied

Rated 5 out of 5 stars

Received mine thinking I can add to a dwindling collection, they smelt so good my two boys nicked them! They did leave me the “million “ my fav

Rated 5 out of 5 stars

Just received my second order, fast delivery and amazing customer service! Will 100% be ordering again within the next couple of weeks!

Rated 2 out of 5 stars

I already have a creed sample set. This is not green Irish tweed.

Company replied


Company details

  1. Perfume Store

Written by the company

The UK's fastest growing premium fragrance sample service - we believe finding your perfect fragrance should be exciting, affordable, and risk-free. That’s why we offer 100% authentic designer and niche fragrance samples, aftershave testers, and perfume decants — discover your next signature scent or stock up on your favourites for less with Decanted.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Genuine Scents!

Great scents - they seem absolutely authentic (I've compared them in a blind test against my originals).

Fast service and very well packaged. I'll definitely be returning!

December 30, 2025
Advertisement
Rated 5 out of 5 stars

Very good but is it real.

Smells good but as I have never smelt Creed before I dont know if its real or not

December 27, 2025
Decanted logo

Reply from Decanted

Hi Dave, thank you for your order and this 5-star review, really means a lot. We decant straight from the genuine retail bottle so you can be assured what you see is what you get. Look forward to seeing your next order again soon! ~Brad

Rated 5 out of 5 stars

Great product

Great product, delivery quick

Have used many times

And will use again.

December 27, 2025
Decanted logo

Reply from Decanted

Thanks Rod! Always a pleasure. ~Brad

Rated 1 out of 5 stars

I sprayed it on and smell lasted 10 min…

I sprayed it on and smell lasted 10 min .so why would i spend £200 on something that lasts that long

December 27, 2025
Decanted logo

Reply from Decanted

Hi Adrian, many thanks for your review - it appears you are intending on writing a review for a specific fragrance, which is great, but our Trustpilot profile is for our service/business overall.

It sounds like we've done our job though, spending £200 on a fragrance that you don't like - that's why fragrance decants can be essential in deciding your next signature scent instead of an expensive blind-buy! ~Brad

Rated 5 out of 5 stars

Excellent customer service, highly recommended

Excellent customer service from start to finish. Selection and ordering process very easy to navigate, prompt despatch and delivery, product exactly as described and at a fair price. Will use again and highly recommend to others.

December 30, 2025
Unprompted review
Decanted logo

Reply from Decanted

Thank you very much for the kind feedback, it’s really appreciated. We’re glad you had a smooth experience from ordering through to delivery, and we look forward to serving you again soon. ~Brad

Advertisement
Rated 1 out of 5 stars

The spray bottle is not working.

It arrived today, everything well packaged, however the sprayer doesn't work, the spray is terrible, you press and press and the perfume doesn't come out, you have to use it like a 1950s cologne. Terrible, first and last purchase.

December 17, 2025
Unprompted review
Decanted logo

Reply from Decanted

Hi Rod, sorry to hear the sprayer on your sample wasn’t working as intended.

What’s interesting is that this Trustpilot review is the first time we’ve been made aware of the issue. No email, no message - just a 1-star review, despite everything else arriving well packaged and as expected.

Had you actually contacted us first, we’d have immediately sent a replacement sprayer. That would have taken you considerably less time than writing a public review. Believe it or not - I'm actually really into no-nonsense, old-fashioned customer service where yes, I accept that things sometimes go wrong, and look to put them right, so everyone's happy.

For clarity, we decant thousands of samples each month. Once filled, bottles are sealed and packed - we don’t test sprayers beforehand, as doing so would make the sample appear used on arrival. On the rare occasion an atomiser is faulty, we simply replace it when a customer lets us know.

If you do decide you’d like the issue resolved rather than documented, we’re still more than happy to help.

~ Brad

Rated 5 out of 5 stars

I’ve bought off them twice now

I’ve bought off them twice now! Fantastic service. Great products, fair price. Good delivery and nice packaging

December 4, 2025
Unprompted review
Decanted logo

Reply from Decanted

Thank you for coming back to us, we really appreciate the continued support. Glad to hear you’re happy with the service, products, and packaging. ~Brad

Rated 5 out of 5 stars

Flawless

Don’t usually write too many reviews but thought I’d leave one as to encourage others. The whole process was flawless. Exactly what I wanted and arrived fast. No issues.

Thank you.

December 3, 2025
Unprompted review
Decanted logo

Reply from Decanted

Evan, thanks for taking the time to leave us a review - especially seeings you've really went out your way for this one, it really does mean a lot. We’re pleased to hear everything went smoothly and that you were happy with your order! ~Brad

Advertisement
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service and Top Quality…



I’ve ordered from Decanted several times and every experience has been outstanding. The range of aftershaves and niche fragrances is brilliant — ideal if you want to sample luxury scents before buying a full bottle.

Orders always arrive quickly, well packaged, and clearly labelled. The quality is consistently excellent, and the communication from the team is friendly and professional. You can tell they really care about what they do.

I wouldn’t go anywhere else for fragrance samples or decants — highly recommend Decanted!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Best decant company I’ve used

Best decant company I’ve used! The scents are legit and come well packaged. The only downside for me personally is they ship the day after ordering (e.g I ordered 5am Monday, it get shipped out 6pm Tuesday).

I’ve had no issues whatsoever, great company.

October 28, 2025
Advertisement
Rated 5 out of 5 stars

Fast Delivery and Great Packaging

I placed my order on Saturday and received it by Thursday very fast delivery!The packaging was excellent,and I’m very pleased with the presentation.I have no doubt about the authenticity of the perfumes.The only small downside is that the selection could be a bit wider.Overall,I’m very satisfied and will definitely order again.

November 6, 2025
Unprompted review
Advertisement
Rated 3 out of 5 stars

Faulty sample

Seems like a scam, I’d stay away.

I ordered a 3ml sample of MFK Grand Soir, and all I can smell is alcohol. Either it’s been heavily diluted to the point the original scent is gone, or it’s just alcohol with something else mixed in.

Grand Soir is known for being a very intense fragrance. Most people warn not to spray more than 2–3 times. I sprayed 3 full sprays and still can’t smell anything. Extremely disappointing.

--------------------

What on earth are you talking about? What email and what review? Any marketing or feedback email I get goes straight to junk without me even opening it.

My point is simple, I purchased a decant of MFK Grand Soir. The sample arrived, but it smells like nothing. Just the alcohol that every perfume contains, and that’s it. Imagine a strong amber-based perfume being completely undetectable after three sprays!

Whether it’s bad quality, an honest mistake, or just a plain scam, I don’t give a f***. I’m not contacting you to debate a 3ml sample. I’ll just bin it and leave a review so others know what to expect.
-------------
Sir, please, have mercy on my soul!
There was nothing to like or dislike, there was simply no scent at all.

I didn’t ask for a refund, a replacement, or anything else. I just wrote a review based on my experience.

You can register your company and sell diluted samples, that’s a completely different matter.

And by the way, I’ll be going to John Lewis tomorrow to smell the fragrance from the original bottle. If it turns out that MFK Grand Soir smells the same as what you sent me (ie, scentless), I’ll delete my review, post an apology, and even purchase £100 worth of samples from decanted.uk.

Update:
I visited Selfridges at Trafford centre.

- The PDM Layton sample I received smells exactly like the original

- Givenchy Gentleman sample smells like the original too.

- BUT, the MFK GS sample I received has no scent. The one I smelled at Trafford is a powerful Amber fragrance!!

Given that the PDM Layton sample smelled identical to the Original. I will consider the MFK GS a faulty sample and update my review.

November 6, 2025
Unprompted review
Decanted logo

Reply from Decanted

Thanks for taking the time to write a review, I'm assuming this is prompted by my email yesterday asking recent customers to leave a review on Trustpilot to help grow our reviews.

You haven't attempted to reach out to us direct, this is the first we know about your experience.

The extremely disappointing part, really, is that in that email I asked if any customer hasn't had a 5-star experience, then to reach out so I could do my best to fix any issues before leaving a review, because I believe in old-fashioned customer service - I get this is rare these days, as we live in a society of blame-culture.

We don't sell fake, watered down, or diluted fragrances and if you had contacted us, I could have provided the receipts and photos of the bottles used to decant, for your peace of mind.

Seems you just didn't like the fragrance, and that in fact, we've saved you a few quid on buying a full bottle.

Trust me - If I intended on this being a 'scam' as you suggested, I wouldn't have went to the trouble of setting up a fully registered ltd company, including my face on our about page, and actively asking for customers to review our sample service.

~Brad

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look