Deckhd Reviews 

Items were not as advertised when they arrived.
Their website says to contact them within 15 days in order to return, emailed multiple times and received no response at all so now stuck with items I don't want.

This company is a joke. The tell you to contact them at service at deckduds.com and you should receive a response in 24hrs. We have emailed them 4 times and to date they have not responded once. We are having to contact our credit card company to get our problems addressed and this comapny lacks alot of professionalism.

Lots of ads but the website or store never works

Scam company.

Paid for shirts they never shipped, tried to contact them through both their customer service email and social media but they were unresponsive on both.

Had to do a chargeback through my bank to get the refund.

Paid $70 for 4 shirts,6 weeks later they said my shirts were held up at coustoms,,they said you want to re order?after I changed my bank account I said yes,but still no shirts

Order not shipped in more than 2 weeks despite the information on the website that it will be shipped within 1 week, 0 communication from the store.

Update: Still not received a refund. Scam company, avoid. Filed for chargeback with my bank.

Edit: I am sad to say recently it seems the company has basically a shell of it's previous self. I recently went to go update the bios for the screen, only to find out they stopped updating it a while ago. I downgraded my bios and used an old version. I guess I'll just have to stick to the old bios. But yeah I was quite disappointed because I originally gave them a 5 star review and was very happy with their service and help. I have left my original review below.

Original review:
I damaged my original steam deck screen and decided to give DeckHD a chance because their hd screen was about the same price as a new valve screen. I am glad I did.

1. Their product is really good, and i noticed the improvement from the original screen in the colors and the details. It wasn't too difficult to install following the instructions but I am also mechanically inclined so perhaps that is a factor too.

2. Their customer service was outstanding. I mentioned to the team that the shipping cost to my country was a little high and if they had any other options for shipping. They just refunded the shipping cost for my order without even asking as a show of good faith. I was very surprised and really appreciated it.

The order was shipped internationally from Hong Kong and it took a few weeks to get to me but it came in good condition and was smooth sailing from there.

I would recommended the screen and company to anyone considering the upgrade. The screen was good but the customer service won me over enough to want to post a review of them.