This site is a complete scam. Avoid! We bought two lights, eventually a box arrived literally held together with wood and tape and containing something we did not order. We let the seller know imme... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Decoramo.co.uk received 16/12. I did not appreciate being sold a product with an 'open packet' sharp syringe without prior knowledge shown online at time of purchase, of syringe use as part of the s... See more
Bad experience. Ordered Modern Nordic Drop Glass Pendant Lamps, one light bulb was broken, others stop lighting after few weeks. Customer servise said to send me new one, still waiting from December a... See more
DO NOT USE !!! They took over £208 kept it for over two months made interest then after asking for my goods or refund took another 2 weeks to finally get money back . Lots of pointless repeated emai... See more
This site is a complete scam
This site is a complete scam. Avoid! We bought two lights, eventually a box arrived literally held together with wood and tape and containing something we did not order. We let the seller know immediately and cancelled our existing order as we realised this was clearly some sort of online racket. Never got a response from seller so eventually Amex had to reverse the charge. Decoramo refuse to confirm how we can return the item they sent so will probably get rid. Save yourself some pain, these guys are fraudsters.
May 22, 2020
Unprompted review
Advertisement
This site is a scam
This site is a scam. No customer service. It is run out of a flat in South London according to its address. The reviews are fake and the client images stock. We've been sent the wrong product and there is no response to our email.
April 9, 2020
Unprompted review
This is a Chinese local supplier posing as a UK retailer
Ordered a light on 6 March still not here.
Just so people are aware - this is a local Chinese manufacturer that made a website pretending to be a UK shop.
Nothing is based in UK and all shipping comes from China by standard mail hence over 30 day wait.
Customer service reply every two days only by email.
April 4, 2020
Unprompted review
Ordered an item that was meant to be…
Ordered an item that was meant to be delivered after 10 days. 30 days later still nothing. Customer service tells me that they won't accept a cancellation or refund due to items being in "transit". 40 days later still nothing.
March 4, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.