I'm with all the other BAD experiences. I completed al the information for a TOD document, got to the payment screen and provided info for the $29.99 charge, and then NOTHING! No download, no email... See more
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Tried to make quitclaim deed, final document came out all wrong.it was correct on their summary page, but useless as it came out. Edit attempts failed.Tried to contact them to get it corrected , emai... See more
They promise "satisfaction guaranteed"; however, my request for correcting my document has gotten zero response - only an email that says "a ticket has been created" whatever in hell that means. It h... See more
Double-charged my credit card for $59.99 for a single deed. Have tried numerous times to contact DeedClaim, but not response. Terrible company.
Company details
Information provided by various external sources
DeedClaim is an online deed preparation service that allows real estate professionals and other individuals to create customized, state-specific deeds in minutes. Transfer real estate quickly and easily.
Contact info
1.1
Bad
197 reviews
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Was an easy web site to follow
Was an easy web site to follow. I would recommend this site.
August 5, 2017
Unprompted review
Reply from DeedClaim
Thank you for taking time to leave feedback, Nancy. We are glad to hear that you found our online deed creation service to be easy to follow.
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DeedClaim made the process of preparing …
DeedClaim made the process of preparing a deed quick and easy.
August 4, 2017
Unprompted review
Reply from DeedClaim
Thank you for taking the time to leave feedback, Jeri. "Quick and easy" is just what we are aiming for.
It seems helpful and easy to follow
It seems helpful and easy to follow. I have processed the deed yet, so I will have a better rating once that happens.
August 1, 2017
Unprompted review
Reply from DeedClaim
Thank you for taking the time to leave feedback, Frank. I trust that you had no issues with processing the deed, but please let us know if we can help with anything. Your feedback is important.
Reply from DeedClaim
Thank for the review, Richard. I'm glad you found the directions to be easy to follow.
5 stars
5 stars: Excellent - no reservations, I would redomment this company to anyone.
July 28, 2017
Unprompted review
Reply from DeedClaim
Thank you for the review and the strong recommendation.
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AWESOME!!!!
This was so simple & easy to follow. Any questions you have there is a link to answer them. Love Love it !!
Thanks for the help!!
July 26, 2017
Unprompted review
Reply from DeedClaim
Thanks for the review, Connie! We really appreciate it when customers take a few moments to leave feedback.
Good information on Texas Law
Good information on Texas Law, actual deed was encumbered with details and information not explained.
July 26, 2017
Unprompted review
Excellent deed preparation process
Excellent deed preparation process. There is a $29.99 fee, which should be stated at the beginning of the process. The 10% discount coupon code did not work.
July 25, 2017
Unprompted review
I would have given 5 stars
I would have given 5 stars, but I had to download an updated version of windows office and that took a long time. otherwise mission accomplished.
July 25, 2017
Unprompted review
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not sure what to do with printed copy …
not sure what to do with printed copy so that it is valid. do i get notarized, check it with a lawyer, or what. i want this to be legit.
July 22, 2017
Unprompted review
This is good service but the bad thing …
This is good service but the bad thing we cannot speak to you all. Just need to be more details
July 21, 2017
Unprompted review
Disappointed
While can be a helpful tool - I couldn't use mine and had to go to a different site. The header section could not be edited. I really should be refunded.
There was no notice up front on whether there would be a charge, nor how much the charge is. Also, the promo code I had was not accepted. So overall, not recommended.
July 18, 2017
Unprompted review
Reply from DeedClaim
Hi Lucian,
We're sorry that the product did not meet your needs. We are very up-front about pricing and have a Pricing link that is displayed prominently in the top navigation bar of every page of our website. I regret that you did not see that and proceeded under the assumption that this was a free service.
I have no idea where you received a promo code (there are sites that publish random codes without our knowledge), but the ones that we authorize are always accepted. There is a page on our own website that offers promo codes, and those are the ones that we accept. We have no way to monitor the sites that offer fake promo codes in order to attract views for advertising purposes.
And all of our documents (including the header section) can be edited. You can either open the documents in any standard word processing program or ask us for help. We are always willing to help people make any changes required.
Thanks again.
DeedClaim.com
The formatting was bad
The formatting was bad, I had to rearrange everything and delete a lot of useless pages. It went from 14 pages to 7 after I did that. Some pages only had a few words on them and some sentences had words spaced out where 3 words were on a line. It looked like an encrupted text message. Wasted a lot of time
July 18, 2017
Unprompted review
Reply from DeedClaim
Hi Lisa,
Thanks for the feedback. We reviewed your document as it was e-mailed to you. It is a little longer than most documents because (a) there are three people signing the document, which means there are three signature lines and three notary blocks, and (b) your legal description is very long, about an entire page. Even with those factors, though, the document is only 5 pages long as produced by our software. If it is showing up on your computer as 14 pages long, it is probably because of the software you are using to open the document.
Each of our documents are designed to meet specific page margin requirements, which are often required for recording purposes. If your software is formatting the documents to have only a few words a page, the best bet may be to convert the documents to .pdf format, which is more universally recognized and should help preserve the formatting. Feel free to reach out to us using the chat/messaging feature at the bottom of the website page and we will be happy to help with this.
Thanks again for using DeedClaim.com
DeedClaim.com
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I was not able to see the quitclaim …
I was not able to see the quitclaim deed until I had paid $29.95 and it contains an error.
July 18, 2017
Unprompted review
Reply from DeedClaim
Hi Kathleen,
Thank you for using DeedClaim.com. When people input wrong information into the interview, the resulting documents can contain errors. We are always ready to help our customers correct any problems at no additional charge. Did you consider contacting us for assistance with correcting the error before you left a negative review?
DeedClaim.com
Very efficient & easy to follow steps …
Very efficient & easy to follow steps to document completion. Reliable source.
July 17, 2017
Unprompted review
The document was readely fast
The document was readely fast, however, I had to converted to PDF from WORD and it was a mission. In the future you should have the docs. in PDF.
July 15, 2017
Unprompted review
Reply from DeedClaim
Thank you for leaving feedback, Miriam. I have noted your request to create documents in .pdf format. The issue with .pdf files is that they make it difficult to edit once the document is assembled. This means, for example, that our customers couldn't easily correct a simple misspelling by opening the file in a word processor. We assemble the documents in .docx format by default because most people have word processing software and can make edits. But we can always convert the documents to .pdf format for our users. In the future, we plan to release functionality that will allow users to choose between .pdf and .docx format. Thanks again for your feedback.
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Download would not open on my computer/ but does now
The two Deedclaim documents I ordered came as an Email, but I have not been able to open either of the documents. Says I need Microsoft Office to open and I don't have or need that software. Kiss $29.99 goodby.
Updated review: With the help of the Deadclaim administrator over a two day period,I now have been able to print the Lady bird deed and extra steps
and am completely satisfied with the results. They were able to convert the deed to a PDF format which should have been an option in the beginning. I feel they went out of their way to make things right and would highly recommend deedclaim to anyone needing this service.
July 14, 2017
Unprompted review
Reply from DeedClaim
Thank you, Carl for giving us the opportunity to make this right for you.
Was very easy to complete.
July 14, 2017
Unprompted review
I learned about the Ladybird Deed from …
I learned about the Ladybird Deed from someone who just recently lost their mom and they didn't have one. If you are a single homeowner, stop what you're doing and complete this form. I did and it will be one less thing my daughter will have to worry about.
July 13, 2017
Unprompted review
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