Really easy site to use, very straightforward to apply. Different options if you need your deed next day. I called up to ask for advice , spoke to a lovely lady who went through everything with me and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute fantastic company. Very professional, efficient and just good at what they do. No issues at all through the whole process. All the docs came in a timely manner and non were rejected... See more
Company replied
After sending all my documents to the King's Bench and waiting 5 months only to be told the documents were completed incorrectly- I investigated other options to change my name. I found out enrolling... See more
Absolutely amazing super easy and fast to get worked like a charm and so far havnt had any issues with it at all my name is now changed on about 90% of stuff my 16 yr old sons also highly recommend t... See more
Company details
Written by the company
Deed Poll Office specialises in deed polls and U.K. change of name law. We’ll prepare the legal documents you need to change your name (normally a deed poll), and give you practical advice about how to go about it — making it as simple as we can for you. Our service is available to all U.K. residents, plus to British people abroad — and for both adults and children.
Contact info
P.O. Box 103, TA18 9DB, Crewkerne, United Kingdom
- 01244 940800
- contact@deedpolloffice.com
- deedpolloffice.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to use and very easy to…
Very easy to use and very easy to contact you about a specific certificate.
This was so easy
This was so easy, and a really good price
I got the copies of my deed poll really quickly, delivered in a hard-backed A4 envelope so they were immaculate
I am so happy with my experience
I am so happy with my experience. They have such speedy responses. I didn't write my middle names of my old name on the deed poll hence it wasn't accepted by government bodies. I messaged them asking for new ones with my middle name thinking I would need to pay for it again or atleast a compensation. They amended it completely for free and I recieved it after 2 days. I am so grateful for their graciousness and helpfulness. Can't recommend them enough.
Very happy with their services and the…
Very happy with their services and the price aswell,would definitely recommend them
Came very quick
My change of name form came very quick and was easy to do. Highly recommend to anyone wants to change their name
Very easy and informed service
Very easy and informed service. We’ll organised and efficient. Really pleased with the service received.
I recommend them 100%.
Thank you
Very fast & efficient service
Very fast & efficient service. Really easy to use & took the hassle & stress out of the process
Fast, Easy, Helpful - 5 stars
They were so efficient, and so fast. You have to experience it for yourself. I put my order in on a Friday, and I stupidly filed some parts incorrectly, I emailed them as soon as I realised my mistakes and by Saturday I already received a reply and corrections, by Sunday, the whole problem was resolved (would have been sooner but I didn't expect them to reply so soon so I didn't check my emails till the next day). Monday my application was processed and I received my deed poll on Wednesday. I don't know if it was pure luck that I was able to have someone email me over the weekend or maybe they are just a 7-day-a-week establishment, but either way, it was a pleasant surprise and everything was straightened out so efficiently. They even managed to give me information when I asked them where to get a solicitor (witness) from. Very very helpful indeed (poll) hhhhh. Brilliant and unintentional pun aside, this was a good time, highly recommend them, cheers
Recommended for a quick service
Very easy to order online and arrived quickly
Had a really easy experience from start…
Had a really easy experience from start to finish. Very quick and easy. Deeds came super fast with thorough instructions. Currently I haven’t used them for passports but I’m not foreseeing any issues. Grateful for the letters that came with the deeds to use as well, it took the burden of drafting cover letters off me. Very happy.
Brilliant service
Brilliant service - no issues at all. Very good communication and reasonably priced. My son is now using his new name and we have had no problems. Would recommend.
Super easy to use!
Having never used this service before and feeling nervous, the portal was super easy to use and guided us through the process so easily. Would highly recommend to anyone considering doing this alone. Once completed the paperwork arrived super quick with easy to follow instructions for completion and use.
Excellent service and clear communication…
My deed poll documents arrived just as promised but most especially the text message received to acknowledge payment was fantastic as it gave me peace of mind and assurance that I was dealing with genuine people.
Yes, I will definitely recommend your company to friends and family.
Excellent service
Excellent service! great communication. spoke to a lady over the phone and she was very helpful.
It was a very simple process
It was a very simple process, I thought there must be a catch. But no, an extremely helpful site which explained everything. Documentation arrived promptly. Great, thank you.
This was an exceptional easy process
This was an exceptional easy process. Very very simple.
Made my life easy.
Would recommend to everyone
Perfect job.
Well done deed poll office.
Very fast response
Very fast response, I received my documents in 4 days.The website that I filled in application form on was easy to navigate through and to understand.
Absolutely Amazing
Absolutely Amazing, I needed advice and help with the application, it was done and dusted within two weeks of applying, Totally Trustworthy, and let u know where your at at every step through the Process, It's so easy, all through email, and not expensive either, get about 7 copies of your documents as you will need.them to send off..better.get.them now than later and pay for the safe place to keep your details safe, Absolutely do it, so worth it xxx
Excellent
Excellent, paid for my name change as I got married in August and didn't want to let my marriage certificate go to companies that have little to no respect for other peoples documents. Deed certificates and helpful paperwork arrived quickly, easy to complete and send off to companies. Turns out it was a good move doing this as already some of the certificates are coming back in a worse state than they was posted out so well worth the money changing my surname and would fully recommend this service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








