App idea is generally great and I enjoy it. However, there are some small bugs which I've reported twice sometime ago, but haven't been addressed yet. They are mainly related to the cards after each t... See more
Company replied
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Review summary
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Reviews shaping this summary
I have never been so engaged when reading non fiction books. Summarising key points the way it does has made it really easy to understand and retain the information. As someone with a short attent... See more
Company replied
There are a variety of books to choose from. Deepstash gives me a way to "check out" for a few minutes, sometimes longer and not feel as if I've lost all sense of time or what I had been doing. I've l... See more
Company replied
Overall, love it. It’s an engaging and entertaining way to educate yourself on multiple topics. The “streak” accountability is a nice feature, as well. My only negative is the new format can be a litt... See more
Company replied
3.6
Average
323 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What made this experience great was…
What made this experience great was having access to countless of different topics that get straight to the point or meaningful information that you can collect from what you read. What this company is doing well is the willingness to provide the controversial but important books for us to read such as “1984” or “The 47 Laws of Power”.
May 22, 2026
Unprompted review
Reply from Deepstash
Thank you so much for the thoughtful review, Ediel!
We’re so happy to hear that you enjoy the variety of topics and the way Deepstash helps deliver meaningful ideas in a concise and accessible format.
Thank you again for being part of the Deepstash community!
Best regards,
Deepstash Team
Reply from Deepstash
Thank you for your kind words about our app!
We’re very happy to hear that it's making a difference for you.
Best wishes,
Deepstash Team
Naturally replaces social media habits
I like the format and how it naturally replaces social media habits, I would have liked the information to be a bit more bite-sized, but in saying that it is still effective in its purpose. Thank you.
May 19, 2026
Unprompted review
Reply from Deepstash
Thank you so much for the thoughtful feedback and support!
We’re really happy to hear that Deepstash is helping replace social media habits in a more positive way.
We also appreciate your feedback about making the content even more bite-sized and we’ll definitely share this with the team as we continue improving the experience.
Thank you again for being part of the Deepstash community!
Best regards,
Deepstash Team
Free Trial Scam
I signed up for the free trial, but was not notified before this trial ended about the yearly subscription rate, and I was charged anyway. Not worth it! Mindless scrolling on YouTube does not cost $70 a year, and I'm perfectly fine with that!
May 18, 2026
Unprompted review
Reply from Deepstash
Hi Chris,
Thank you for sharing your feedback, and we’re sorry to hear about your experience.
We’d like to clarify that we sent a reminder two days before the charge via push notification, informing you that your free trial would convert into a paid subscription. It is also available in the app’s notification history.
That said, we completely understand your concerns and our support team has contacted you directly so we can better assist and hopefully find a solution together.
Thank you again for giving Deepstash a try.
Best regards,
Deepstash Team
Everything is good but....
Everything is good, but when we test the idea with questions, the answer always stays A.
May 18, 2026
Unprompted review
Reply from Deepstash
Hi Vishruth,
Thank you for taking the time to share your feedback.
We’re really happy to hear that you enjoy the app overall and we’re sorry for the confusion regarding the question flow.
We’d like to clarify that this experience was intentionally not designed as a traditional test where one answer is “correct” and the other is “wrong.” The purpose of those questions is meant to feel more reflective and personal, encouraging deeper thinking and individual interpretation rather than a standard A/B quiz format.
That said, we completely understand how the current experience could make it seem like answer “A” is always the expected choice, and we appreciate you pointing this out. We’ll absolutely share your feedback with the team so we can make the flow much clearer and more intuitive moving forward.
We sincerely apologize again if this part of the experience felt unclear, and we truly appreciate your support and the positive comments about the rest of the app. We hope you’ll give us another chance in the future.
Best regards,
Deepstash Team
Easy small chunks
Easy small chunks. Difficult to navigate. UX does not allow me to move around easily between various things.
May 15, 2026
Unprompted review
Reply from Deepstash
Hi Jay,
Thank you for the thoughtful feedback and for supporting Deepstash!
We’re really happy to hear you enjoy the small, easy to digest content format. At the same time, we appreciate you pointing out the navigation and UX difficulties, feedback like this is incredibly valuable for us.
If you’re open to sharing more details about what felt difficult or confusing, please reach out to us at support@deepstash.com. We’d love to better understand your experience and share your feedback directly with the team as we continue improving the app.
Thanks again for being part of the Deepstash community!
Best regards,
Deepstash Team
This is the best app
This is the best app. I'm really grateful for the creators of this app and all the people who do contents in this app. It helped me so much in my journey. Thank you thank you!
May 16, 2026
Unprompted review
Reply from Deepstash
Hi Sudhara,
Thank you so much for the kind words and support, this really means a lot to our team. 💙
We’re so happy to hear that Deepstash has helped you on your journey and feedback like yours keeps us motivated every day.
Thank you again for being part of the Deepstash community!
Best regards,
Deepstash Support
Cancellation Request
Support team took time to explain the difference between Free account and Free trial period for Pro account. While it was very unclear while downloading the app (and also concerning given the other negative reviews), their explanation allowed me to understand their process. They assured me that there is no automatic upgrade to a paid Pro subscription. I'm grateful for their support.
May 15, 2026
Unprompted review
Reply from Deepstash
Hi Elise,
Thank you for your feedback.
We believe there may be a misunderstanding regarding your account. Our support team responded to your request immediately and has remained in contact with you in an attempt to help identify any possible subscription or transaction/trial associated with your email address.
At this time, we have not been able to locate any active subscription, trial, or payment linked to the account details provided so far, which is why we requested additional information to investigate further.
We’re still happy to assist and clarify the situation together if you choose to continue the conversation with our support team.
Best regards,
Deepstash Team
I had great experience with their…
I had great experience with their customer support, i purchased their pro version but for some reason i was not able to use it so i asked for refund after a month, they handled my request very well and without even asking for any reason they completed my request for refund.
May 14, 2026
Unprompted review
Reply from Deepstash
Hi Nitesh,
We’re happy to hear that you’ve received your refund and that our support team was able to assist you.
Best regards,
Deepstash Team
Thanks Deepstash for coming up with…
Thanks Deepstash for coming up with this idea which helps sprout many ideas worth exercising from various reads…
May 7, 2026
Reply from Deepstash
Hi Vinay,
Thank you so much for your kind words!
We always do our best to make your experience memorable and we’re happy to know we achieved that.
Best wishes,
Deepstash Team
An App like no other
The simple process of registering and subscribing was completed with ease.This is a fantastic App where crux of segmental knowledge is imparted to the learner with ease. The algorithm is simple and the learning is just amazing
May 14, 2026
Unprompted review
Reply from Deepstash
Hi Dr Tarun,
Thank you so much for your amazing feedback!
We’re so happy to hear that your onboarding experience was smooth and that you’re enjoying the way Deepstash delivers knowledge in simple, digestible insights. Making learning easy, engaging and impactful is exactly what we strive for every day.
Your support and kind words truly motivate our team to keep improving and creating an experience “like no other.”
Happy learning and thanks again for being part of the Deepstash community!
Best regards,
Deepstash Team
I cannot recommend this company.
I cannot recommend this company.
Subscription payments are processed outside of the Google Play Store's secure environment. Consequently, when my subscription unexpectedly renewed, my request for a refund, submitted shortly after the payment was processed, was denied.
Under similar circumstances within the Play Store, an immediate refund would typically be issued.
I am currently out of pocket by $85 NZD. I will update this review should a refund be provided
May 14, 2026
Unprompted review
Reply from Deepstash
Hi Antony,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
We’ve sent you a request via TrustPilot to help us identify your account in our system.
Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number Antony309328. This will allow us to locate your account and provide you with accurate next steps based on your subscription.
Best regards,
Deepstash Team
I purchased Deepstash
I purchased Deepstash. Gave it a legit try and decided it wasn’t for me. Even though there was a money back guarantee, they are refusing to refund because I didn’t spend enough time on the app. Totally ridiculous they wouldn’t honor the money back guarantee. Don’t bother with this app/ company.
April 1, 2026
Unprompted review
Reply from Deepstash
Hi Liz,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
We’ve sent you a request via TrustPilot to help us identify your account in our system.
Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number LIZ298311. This will allow us to locate your account and provide you with accurate next steps based on your subscription.
Best regards,
Deepstash Team
The app and the idea is great
The app and the idea is great.
I found some bugs need to be fixed.
Also sharing the app to someone else is broken, please fix it. I want to try pro version once.
Thanks!
May 13, 2026
Unprompted review
Reply from Deepstash
Hi Sherkhon,
Thank you so much for your feedback and kind words, we’re really happy to hear you like the app and the idea behind it!
We’d love to investigate the sharing issue you mentioned. Please send us an email at help@deepstash.com and include your username along with a few more details about the problem, so our team can look into it properly.
Thanks again for helping us improve Deepstash!
Best regards,
Deepstash Team
A complete scam - go nowhere near
Update after their reply to my review here; still no refund or ‘goodwill gesture’ and no replies to email.
A complete scam. Downloaded the app, didn’t use it. I keep an eye on subscriptions via my Apple account and nothing was on there about Deepstash - which was on the terms of service that was on the app - then found my card was charged. Immediately emailed for a refund and got one email to say it wasn’t going to happen and they refused to respond to the rest. An absolute disgrace of a company.
May 12, 2026
Unprompted review
Reply from Deepstash
Hi Helen,
We are sorry to hear about your experience, but we would like to clarify that the information in this review is not accurate.
Our support team responded to your email very shortly after it was received, and we have continued replying to your follow up messages as well. Most recently, our team contacted you again with a proposed resolution and goodwill offer in an attempt to resolve the situation fairly.
We also want to clarify that subscriptions started directly through our website will not appear under Apple subscriptions, as only App Store subscriptions are managed there.
We always do our best to assist our users respectfully and promptly, and we remain open to resolving this matter together through our ongoing email communication.
Best regards,
Deepstash Team
Horrible customer service
I came on here because I recently was charged for a subscription I cancelled.
Then come to find out a lot of other customers have had similar issues with this company as well. I contacted them after seeing a charge that I wasn't aware of and they denied me a refund because of their “policy”. Highly unsatisfied with the service.
May 10, 2026
Unprompted review
Reply from Deepstash
Hi Ayanna,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
We’ve sent you a request via TrustPilot to help us identify your account in our system.
Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number AYANNA237243. This will allow us to locate your account and provide you with accurate next steps based on your subscription.
Best regards,
Deepstash Team
Unexpected Charge and No Response From Support
I was charged unexpectedly for a Deepstash subscription without receiving the renewal reminder that was promised. I contacted support within 14 days because I did not like the app and wanted a full refund, but I still have not received any reply to my email.
The app itself was not for me, which is fine, but the customer support experience has been frustrating. It is already difficult to find a support contact, and now there is no response at all.
I would like Deepstash to respond to my email and process my refund request.
May 3, 2026
Unprompted review
Reply from Deepstash
Hi Kiet,
Thank you for your feedback we’re sorry to hear about your experience.
We’d like to clarify that our team responded to your original email on the same day it was received. It’s possible that our reply may have landed in your spam/junk folder, so we kindly ask you to recheck your inbox.
To make sure you receive our response, we’ve also contacted you again through a new email thread with additional details regarding your request.
Best regards,
Deepstash Team
Shady business
Awful company with shady business practices. I tried to cancel my subscription in which I thought went through but was charged anyways. I went to the app to do it again and realized there is multiple pages you have to click cancel on and not just once. Contacted Deepstash just after being respectful and explained that to them. They would not refund me and only offered me a complimentary upgrade on a yearly subscription instead. Shady business practices with no customer support. Planned to use the app in the future and now will not be back.
May 5, 2026
Unprompted review
Reply from Deepstash
Hi Austin,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
We’ve sent you a request via TrustPilot to help us identify your account in our system.
Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number AUSTINL932837. This will allow us to locate your account and provide you with accurate next steps based on your subscription.
Best regards,
Deepstash Team
Great way to read a book and learn…
Great way to read a book and learn concepts. This is like having key concepts of a book written in a summarised form in a journal. Love reading on deepstash.
May 9, 2026
Unprompted review
Reply from Deepstash
Thank you so much for the wonderful feedback!
We’re really happy to hear that you’re enjoying the app.
Thanks for being part of Deepstash!
Best regards,
Deepstash Team
wery good suport team all problems was…
wery good suport team all problems was solved in a few min
May 6, 2026
Unprompted review
Reply from Deepstash
Thank you for your feedback!
We’re glad our customer service could assist you and make things easy.
Best regards,
Deepstash Team
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