Purchased a Defender Pro-TEC Key Safe. It's a much better built product than the one it replaced (one of those with four spinning dials that apparently are very easily accessible...) Delivery was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service received. Have used Defender once before & wasn't disappointed so looked to them for a security light. Found exactly what I needed as website is easy to use with clear information. You g... See more
I now have 2 different types of Defender Security Products - card defenders for credit/debit cards and signal blocker pouches for car keys. Both of these products give me so much peace of mind, when... See more
A friends car was stolen off his drive way, the car was fitted with a keyless entry system so the persons responsible must have had relay unit to boost the keyless signal and take the car. Defender se... See more
Company details
- Security Equipment Store
- Burglar Alarm Store
- Car Accessories Store
- Hardware Accessories Store
- Safe and Vault Shop
- Security System Supplier
Written by the company
We stock and supply the highest quality range of security products in the UK. We have over 30 years of experience in the crime prevention industry and have translated this expertise into a trusted and seamless retail website that prioritises ease of ordering, excellent customer service and reliable delivery. Allowing you to focus on protecting what’s important.
Contact info
Unit 40, Manor Industrial Estate, CH6 5UY, Flint, United Kingdom
- sales@defendersecurityproducts.co.uk
- defendersecurityproducts.co.uk
4.5
Excellent
399 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
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“Does what it says on the tin”
“Does what it says on the tin”
Not being sure if the pouch was blocking the signal I took the key to the car in the pouch and nothing - the door wouldn’t open. So I removed the key from the pouch and hey presto it worked.
August 19, 2023
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Code stopping pouches that work
Does the job tested my keys near car and signal was stopped therefore confident no-one can read a code and steal my car. Delivery fast and efficient. Glad I bought these pouches.
August 19, 2023
Great product
Great product. I was expecting something cheap and cheerful that’d fall apart given the price. I was pleasantly surprised when they turned up.
August 19, 2023
Safe and reliable experience …
I can always rely on this company to give excellent service and great products. I feel safe knowing my items are protected.
August 18, 2023
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AVOID, Signal Blocker pouch does not work
AVOID
Does not work.
Purchased 2 and noticed that the car was not locked/secured.
Pouch does not work.
I used another pouch I had and not used, and it also failed.
Contacted the company that the products failed, and they showed no interest.
I had a expensive car on the drive someone could potentially have stolen it using a scanner/repeater tool.
I eventually purchased pouches from Halfords (cheapest ones) and they are perfect.
September 1, 2022
Unprompted review
Reply from Defender Security Products
Hi Neil,
As mentioned in our previous communication, we regret to inform you that your item was bought through a third-party seller and not by us. Therefore, we are unable to offer a replacement for it.
All the products bought from our website come with a guarantee of 12 months, to ensure customer satisfaction.
Many thanks,
Ella
Just purchased pack of two security…
Just purchased pack of two security blocker pouches. They work exactly as described, and even up close when I tested. Quick one day delivery. I’m very happy and definitely recommend if you have keyless entry to your car.
August 17, 2023
Unprompted review
Giving the product a second chance
Ordered two pouches last September, one for the reserve key, one for the active key. Active Pouch stopped working at 100% efficiency, eg allowing me sometimes to unlock car whilst the key was in the pouch. So I'll see what happens with this one.
July 23, 2023
Reply from Defender Security Products
Hello Michael,
I am sorry to hear that your item is not functioning correctly. Please be aware that all of our products come with a 12-month guarantee.
Many thanks,
Ella
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Item as described arrived on time and…
Item as described arrived on time and was well packed
July 18, 2023
Exactly as described.
July 19, 2023
Posted it to me without stamp on
Despite me paying for postage the seller didn’t put any postage at all on the envelope. I had to drive to the main post office, pay £2.50 to get it. I wouldn’t have written this review but I contacted them to advise if this and they just ignored me. So when I got the review request I was a bit miffed
July 18, 2023
Reply from Defender Security Products
Hi there,
We apologise for the delay in responding to your enquiry. We can confirm that £2.50 was refunded to your original payment method on August 3rd.
We can ensure you that we take great care in packaging and labelling our customers' orders. However, once the orders leave our facility, we do not have control over what happens to them. We sincerely apologise for any inconvenience this may have caused.
Thank you for your understanding.
Warm regards,
Ella
Great service
July 18, 2023
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Great product at very competative price…
Great product at very competative price coupled with excellent service and very quick delivery.
June 18, 2023
Speedy delivery
June 19, 2023
Great product
Great product, works well but I can’t give it five stars as it is too big for my use.
June 18, 2023
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needed this due to the increase in car…
needed this due to the increase in car thefts in the area. quick deliver works fine. tested it with remote inside pouch while stood next to locked car and was unable to open door.
June 17, 2023
Keyless entry security pouch
Keyless entry security pouch. Great product. Works really well and materials are good quality. Would recommend.
June 16, 2023
Easy to fit
Easy to fit easily adjustable and ideal for the job we needed them for. Delivery very prompt
May 21, 2023
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