Yet again Connie and Matt came to put some more lights up excellent service and so plesent. Thank you again will definitely recommend them and the company x
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After several abortive attempts to elicit a response, from an electrician , to rewire a new shower pump in the loft, I chanced upon this company....they replied to my request within a couple of hou... See more
Company replied
I needed our fire alarm system to be serviced and certified. Marie, our first contact was very helpful, friendly and gave me all the information I needed to accept their offer and quoted price. Ri... See more
Company replied
Needed an emergency call out in the middle of lockdown as we had no hot water. Was recommended through Facebook. Had excellent communication and the electrician was prompt, professional and courteous.... See more
Company replied
Company details
Written by the company
When you need improvements or repairs to your electrical systems and lighting, give us a call. We can help with an efficient and timely response. If you're a homeowner, landlord, letting agent, developer or property investor we are the electricians for you.
Contact info
NG1 2FZ, Nottingham, United Kingdom
- 01156470093
- info@definitive-electrical.co.uk
- definitive-electrical.co.uk
Yet again Connie and Matt came to put…
Yet again Connie and Matt came to put some more lights up excellent service and so plesent. Thank you again will definitely recommend them and the company x
April 30, 2024
Unprompted review
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After several abortive attempts to…
After several abortive attempts to elicit a response, from an electrician , to rewire a new shower pump in the loft, I chanced upon this company....they replied to my request within a couple of hours, listened to what I wanted, and within two days had 2 sparkles at my door..
Both were young, friendly and polite....I explained what I needed and left them to it......no fuss, no noise and under an hour later it was all finished.....they tidied up after themselves even though I said not to bother.....
Excellent communication between the the company owner and myself....ill be using them again when I need electrics sorting in my properties...
Highly recommended...
February 16, 2024
Unprompted review
Reply from Definitive Electrical
Dear Stuart,
Thank you immensely for taking the time to share your experience with us. It warms our hearts to hear that we were able to meet your needs swiftly and effectively after your previous struggles.
We understand the frustration that can come from unresponsive service providers, and we are truly grateful that you chose to give us a chance. Our team is dedicated to prompt communication and delivering exceptional service, so it brings us great joy to know that we were able to exceed your expectations.
Your kind words about our electricians mean the world to us. We strive to not only provide skilled professionals but also individuals who embody kindness and professionalism. We believe that a friendly demeanor and respectful attitude are just as important as technical expertise.
We're also delighted to hear that our communication with you was satisfactory. Clear and open communication is the cornerstone of any successful relationship, and we make it a priority to keep our clients informed every step of the way.
Thank you for entrusting us with your electrical needs, and we're thrilled to hear that you plan to use our services again in the future. It would be our pleasure to assist you whenever you require electrical work in your properties.
Once again, thank you for your glowing recommendation. We are truly honored to have earned your trust and look forward to serving you again soon.
Warm regards,
Carl
Owner
Definitive Electrical
Very proffesional service -will be…
Very proffesional service -will be using them again.
Happy on all accounts, responce, work carried out, price.
July 3, 2023
Unprompted review
Reply from Definitive Electrical
Hi Eric
Thank you so much for your positive review and thanks for choosing Definitive Electrical. We aim to provide our best service to our customers and we always like to hear that we have had a positive impact on our customers. We look forward to helping you with any future electrical work you may have.
Kind regards - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
Excellent highly recommend service
Excellent service , cleaned up afterwards and very friendly would recommend them to my friends and family
October 26, 2022
Unprompted review
Reply from Definitive Electrical
Hi Mr Lees
Thank you so much for your positive review and thanks for choosing Definitive Electrical. We aim to provide our best service to our customers, so it is always a pleasure to hear that we have done a good job. We look forward to helping you with any future electrical work you may have.
Kind regards - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
Issue fixed quickly
Electricians arrived at very short notice and on time. They identified the problem and fixed it quickly. I am very happy with the service!
December 21, 2022
Unprompted review
Reply from Definitive Electrical
Hi Caren
Thank you so much for your positive review and thanks for choosing Definitive Electrical for your fault finding job. We aim to provide our best service to our customers, so it is always a pleasure to hear that we have done well. We look forward to helping you with any future electrical work you may have.
Kind regards - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
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Quick and professional
Quick and professional, happy to discuss an explain work carried out
December 16, 2022
Unprompted review
Reply from Definitive Electrical
Hi James,
Thank you for your positive review and for choosing Definitive Electrical for your electrical project. We’re always delighted to know that our customers are happy with our work for them and we look forward to helping you with any future electrical work you may have.
Thanks again - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
Excellent - professional and punctual
Communication was prompt and clear; booking was quick and easy. Electrician arrived right on time and did an excellent job installing smoke alarms and an overhead light fixture, including some impromptu problem-solving when our smoke alarms turned out to be a little more complicated than anticipated. We're very happy with the work itself and the overall service. Highly recommended.
December 8, 2022
Unprompted review
Reply from Definitive Electrical
Hi Rob,
Thank you for your positive review and thanks for choosing Definitive Electrical to help you with your smoke detectors. We’re always delighted to know that our customers are happy with our work for them. We look forward to helping you with any future electrical work you may have.
Thanks again - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
Excellent
Easy to deal with and make an appointment. Very professional from start to finish. Would definitely recommend
December 2, 2022
Unprompted review
Reply from Definitive Electrical
Hi Pete,
Thank you so much for your positive review and thanks for choosing Definitive Electrical. We aim to provide our best service to our customers, so it is always a pleasure to hear that we have done a good job. We look forward to helping you with any future electrical work you may have.
Kind regards - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
Highly recommended service
Definitive Electrical Solutions are my "go-to" company. I was lucky to find them several years ago when I needed and electric cooker wiring in, and have used them since.
Their team are polite, competent, punctual, and extremely friendly. One of their qualities that impresses me is that they have time for what could be considered smaller jobs. Yesterday, after attending to my issues (a dodgy light-pull in the wet room, and removing and making safe a defunct socket/timer for underfloor heating) Ricky & Matt explained that they were then going to an industrial appointment that sounded to me so complicated that it was worthy of something from a science fiction film.
Definitive Electrical Solutions have the integrity to not to ignore those of us who are smaller, domestic jobs, and I applaud them for that, as in the past, various electricians have told me, "It's not worth my time, mate." That is why I will always use Definitive Electrical Solutions.
Highly recommended.
November 29, 2022
Unprompted review
Reply from Definitive Electrical
Hi Simon,
Wow, thank you for such a glowing review. It is a pleasure to be able to help you with all your electrical issues and it is great to hear that you received such good service from Ricky and Matt. Thank you for choosing Definitive Electrical and we look forward to helping you with any future electrical projects, big or small, you may have.
Many thanks - Definitive Electrical – electricians in Nottinghamshire and Derbyshire
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Excellent work to replace our old fuse board
All works carried out in a timely, tidy, friendly and expert manner - Joe was a real perfectionist! Excellent service, highly recommended.
October 27, 2022
Unprompted review
Reply from Definitive Electrical
Hi Mark,
Thank you for your 5-star review and thank you for choosing us for your consumer unit upgrade. We are delighted that to hear that Joe was so attentive to your needs and we have passed your positive feedback on to him. We look forward to helping you with any future electrical projects you may have.
Definitive Electrical - electricians in Nottinghamshire and Derbyshire
Heating control replacement
Fast to respond to my query and to supply a quotation for the works which were undertaken within days of me giving them the go ahead
October 12, 2022
Unprompted review
Reply from Definitive Electrical
Hi Mr Ash,
Thank you for your 5-star review - it was a pleasure to help you with your smart heating controls and we hope to help you again on any future electrical projects you might have. Thanks for choosing us for your project.
Definitive Electrical - electricians in Nottinghamshire and Derbyshire
Always great service
Always great service, great communication and a great price.
August 17, 2022
Unprompted review
Reply from Definitive Electrical
Hi Nikki,
Thank you for your positive review - it has been a pleasure to help you with your recent electrical work and we look forward to helping you again in the future.
Definitive Electrical - electricians in Nottinghamshire & Derbyshire
Fitter cable for electric shower,fitted shower an hand rails
Fitted cable from fuse box to bathroom.fitted electric shower.an hand rail.plumbed in.Excellent work.very professional.very good price’s.kept us well informed.would definitely use this company again.
August 11, 2022
Unprompted review
Reply from Definitive Electrical
Hi Clive,
Thank you for your positive review and we are delighted that you are pleased with your new shower installation. We look forward to helping you with any electrical work you may have in the future.
Definitive Electrical - electricians in Nottinghamshire & Derbyshire
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Be very wary
We are not commenting on the quality of the work carried out by Definitive Electrical Solutions Ltd, but rather their charging structure and poor information about what a job will cost. We cannot judge whether the work they do is worth approximately 3 times what other qualified electricians will charge but we feel customers should at least be warned about what to expect. Their attempts to provide information based on costs per consumer unit and per circuit assume knowledge that many people will not have. We thought we had 3 or 4 circuits (as in an older house), not the 19 which apparently new houses may have. We are not suggesting that Definite Electrical are being deliberately misleading or taking advantage of people’s inexperience, and they do say they need to charge these large amounts to cover their costs. However customers will not get the very unpleasant shock that we had, if they know in advance that they will be paying much more for this service, than they would from an electrician with lower overheads.
June 3, 2022
Unprompted review
Reply from Definitive Electrical
Dear Lesley,
We have been expecting your review since your phone calls suggesting that you would leave us a negative review if we did not amend our invoice downwards in your favour.
When your husband first contacted us, we explained how we charge for EICRS - by consumer unit and by circuit. This is a method used by most electricians these days and our own market research suggests that our pricing is broadly in line with our competitors - not, as you state "3 times what other qualified electricians will charge". As much as we would not like to disparage our competitors, if they are able to inspect an electrical installation with three consumer units and nineteen circuits for such a knock-down price, they are either not doing a full and proper safety inspection or are just using that time to quote for future work, with yourselves paying for their quoting time.
Your husband indicated that he understood what was meant by consumer units and circuits and I did explain that if he looked in his consumer unit (or fuse box) he would be able to see how many circuits your property had and would be able to calculate the cost of the EICR. He was not strong-armed into making an appointment with us immediately and he had ample opportunity to take a quick look at the consumer unit. Had he done so he would quite quickly have noticed that your property has well in excess of 6 circuits - nineteen in fact. We record all of our calls and at no point did he appear to have any confusion regarding what consisted of a circuit or consumer unit/ fuse box.
As a company we go out of our way to explain everything, including our pricing structure, and we are happy to answer any questions that customers have and send additional information by email if this is required. In addition, we provide a wealth of free information including plenty of resources on EICRs on our website. We get EICR price enquiries day in and day out and most people, if they don't understand, let us know so we can provide them with the extra clarification they require. However, the vast majority of our callers understand what we mean when we explain our charging structure for EICRs so your assertion that most people won't have that knowledge is incorrect.
It is therefore disappointing that you have chosen to give us a negative review when the issue was with your own understanding - Definitive Electrical
Great job done by Ricky
Great job done by Ricky. Revised invoice down to reflect work quoted for but not required on further inspection.
June 1, 2022
Unprompted review
Reply from Definitive Electrical
Thank you so much for your positive review. It has been a pleasure to help you to upgrade your electrical installation. We look forward to helping you with any future electrical work you may require - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
Friendly and Professional Electricians in Nottingham area
I needed our fire alarm system to be serviced and certified. Marie, our first contact was very helpful, friendly and gave me all the information I needed to accept their offer and quoted price.
Ricky ( a very personable young man) came and did an extremely thorough job.
The certificate came and the very reasonable invoice (as quoted) was gratefully paid by me.
Why can't all tradespeople be like these guys ?
April 5, 2022
Unprompted review
Reply from Definitive Electrical
Thank you so much for your 5 star review. It has been a pleasure to help you with your fire alarm servicing needs and we look forward to helping you with any future electrical requirements you may have - Definitive Electrical, electricians in Nottinghamshire and Derbyshire
Very easy to contact
Very easy to contact, replied straight away. Work was carried out to a high standard.
Every think left neat and tidy.
Would recommend this company and would use again if needed.
March 30, 2022
Unprompted review
Reply from Definitive Electrical
Hi Claire,
Thank you for such a lovely and positive review and thank you for choosing us to help you with your cooker installation. We look forward to helping you with any future electrical projects you may have.
Definitive Electrical, electricians in Nottingham & Derby
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Great!!
Efficient, courteous service. Completed work on time, as per quote. Quality high, good communication throughout- Would wholeheartedly recommend.
December 4, 2021
Unprompted review
Reply from Definitive Electrical
Thank you for such a positive review Mark and for choosing us to install your outside lights. We look forward to working with you on any future electrical projects you may have.
Definitive Electrical, electricians in Nottingham & Derby
Garden Lighting
Garden Lighting
I had a number of problems with my garden lights (step lights, ground lights and floodlight) and I wanted it all upgraded to LED. Definitive Electrical diagnosed the problems and supplied and fitted the new lighting. They did a great job.
October 15, 2021
Unprompted review
Reply from Definitive Electrical
Thank you for choosing us to work with you on your garden lighting project and thank you for such a lovely review. We look forward to working with on future projects.
Definitive Electrical, electricians in Nottingham & Derby
good job well done would use again.
May 28, 2021
Unprompted review
Reply from Definitive Electrical
Thank you for your positive review Christine and we look forward to working with you on future electrical projects.
Definitive Electrical, electricians in Nottingham & Derby
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