He taught me more in a short phone call than anyone of the three doctors I dealt with at a major Medical Center in New York City did in the three years I was being treated for low testosterone. He not... See more
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Company details
- #4 of 31 best companies in Medical Clinic
- #6 of 22 best companies in Doctor
- #4 of 32 best companies in Mental Health Service
- #2 of 13 best companies in Women's Health Clinic
- #2 of 3 best companies in Pain Management Physician
- #1 of 6 best companies in Specialized Clinic
About Defy Medical
Written by the company
Defy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you.
Our services include:
• Testosterone Replacement Therapy (TRT)
• Bioidentical Hormone Replacement Therapy (BHRT)
• Sexual Health Treatments
• Erectile Dysfunction Therapies
• Thyroid Therapy
• Peptide Therapy
• Nutrition and Supplementation
• IV Infusions
• Ketamine Therapy
• Fat Loss and Weight Management
• Aesthetic Services
• PRP Injections
Feel Better with Defy Medical.
Written by the company

- Convenient and customized care.
- We treat the whole patient, not just one or two symptoms. Discuss your needs with an expert provider in an extended consult via telemedicine. Then order prescribed medications online with doorstep delivery.
Contact info
4809 N Armenia Ave UNIT 220, 33603, Tampa, United States
- 813-445-7342
- Care@defymedical.com
- defymedical.com
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Beth is amazing
Beth is amazing! She listens to me and my symptoms and not just lab numbers. She does not rush through appointments and answers all my questions. My experience with her and Defy has been great.

Reply from Defy Medical
Mike is the best
Mike is the best. He remembers me, my situation and always offers great advice!

Reply from Defy Medical
Mike is one of the best providers you…
Mike is one of the best providers you have there at Defy. I really appreciate how thorough and knowledgeable he is.

Reply from Defy Medical
Taking a long time!
The session itself was fine but it's been a week since we met and I haven't heard anything. It's taking MUCH longer than I would have expected. So far not super impressed but hopeful it gets better.

Reply from Defy Medical
Best appointment I’ve had with Defy
Best appointment I’ve had with Defy. My provider went through my bloodwork line by line and actually talked through the reasoning with me instead of just handing down a number. Nothing rushed, straight answers. If you want to understand your own labs and be part of the decision, this is the place.

Reply from Defy Medical
Had good communication and was helpful…
Had good communication and was helpful in helping me related to my concerns

Reply from Defy Medical
Kenzie was so helpful
Kenzie was so helpful. She listened to everything I needed to say and answered all my questions. I hung up feeling so much better after our call.

Reply from Defy Medical
Very helpful
Very helpful. Appreciate listening to all my questions and concerns. Didn’t feel rushed or ignored. Very happy!

Reply from Defy Medical
Physician was professional
Physician was professional, knowledgeable, and helped me understand everything I had questions about

Reply from Defy Medical
Robin listened and we reviewed my blood…
Robin listened and we reviewed my blood work. I felt better informed after the call.

Reply from Defy Medical
Service didn’t address concerns I had
Person didnt address all concerns I had despite informing them.

Reply from Defy Medical
Morgan answered all my questions
Morgan answered all my questions, she was through, and called on time.

Reply from Defy Medical
Detailed look at my history and lab…
Detailed look at my history and lab work for an all around and balanced plan. Confident that I will feel better and my whole experience will be monitored. Downside, it’s been over a month and I still have another consultation before being prescribed medicine. Over a week to get labs. A week to get lab results. Two weeks to schedule a consult. And now I’m waiting to speak with a prescriber. I don’t know the ins and outs of the job but what I do know, I feel horrible, I’m tired, irritable and emotional. It sucks walking around like this for weeks waiting on treatment.

Reply from Defy Medical
Still have not received a call about…
Still have not received a call about the prescription or how to order.

Reply from Defy Medical
PA Mike was well prepared for the…
PA Mike was well prepared for the consultation, had reviewed all labs, and made recommendations based on the results. Solid clinical decision making.

Reply from Defy Medical
This experience so far has been…
This experience so far has been awesome! Great professionals!

Reply from Defy Medical
Very helpful and professional
Very helpful and professional - my experience has been great with Defy

Reply from Defy Medical
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