I am customer since 2016 and I likle Degiro most compared to all known brokers. Efficient, fast, very good GUI; Phone support was better before CORONA crisis (personal impression).
Company replied
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See what reviewers are saying
Easy but trustful trading platform in Europe. I'm a long-term customer of Degiro and everything was fine so far. I would recommend it to every basic investor.
Company replied
lucky to stay on degiro.at and not beeing transfered to flatex, this platform is much better for frequent trading than others.
I followed the instructions to transfer my account from Degiro to flatex I followed up with emails to ensure a smooth transition. They set me up with a flatex account and I was awaiting the transfer.... See more
Company details
Information provided by various external sources
DEGIRO ist ein Online-Broker, der sowohl individuellen als auch professionellen Anlegern zur Verfügung steht. DEGIRO bietet Marktzugang über eine schnelle, leistungsstarke Online-Plattform. DEGIRO ist derzeit in 18 Ländern in Europa tätig und expandiert weiter.
Contact info
Rembrandt Tower - 9th floor Amstelplein 1, 1096 HA, Amsterdam, Netherlands
- +43720 884 232
- kundenservice@degiro.at
- degiro.at
3.9
Great
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
best broker I have seen thus far
July 13, 2023
Unprompted review
Reply from DEGIRO
Thanks for your kind review, Christof!
Kind regards,
DEGIRO
You are in good hands, professionell. Super Service, cheap trading!
Market Overview is very good. Good trading!
December 28, 2022
Unprompted review
Reply from DEGIRO
Hello Veronika,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
good platform for frequent trading
lucky to stay on degiro.at and not beeing transfered to flatex, this platform is much better for frequent trading than others.
November 22, 2022
Unprompted review
satisfied customer since 2016
I am customer since 2016 and I likle Degiro most compared to all known brokers. Efficient, fast, very good GUI; Phone support was better before CORONA crisis (personal impression).
June 20, 2022
Unprompted review
Reply from DEGIRO
Dear Ra Sa, Thank you for your review! We appreciate your feedback and will take it into serious consideration. Kind regards, DEGIRO
Reply from DEGIRO
Hi Erwin!
Thank you for sharing your review with us here. We are glad to read you have been enjoying our platform.
Kind regards,
DEGIRO
Sold my entire portfolio without consent
I followed the instructions to transfer my account from Degiro to flatex I followed up with emails to ensure a smooth transition. They set me up with a flatex account and I was awaiting the transfer. then out of the blue I could not reach my account, they blocked me out and without my consent they sold all my positions and refunded my portfolio. No communication, nothing. Now I have to pay tax on my entire portfolio. Screw Degiro and screw Flatex.
November 25, 2021
Unprompted review
The bar is very high...
I hope flatex will not spoil all the good experience I made with Degiro...
September 16, 2021
Unprompted review
Reply from DEGIRO
Dear Stef,
Thank you very much for your kind message!
We will do our best to keep it up.
Yours sincerely,
DEGIRO
Reply from DEGIRO
Hi Johannes,
Thank you for the 5-Star Review and the positive feedback!
Best,
DEGIRO
Best low cost online broker
Have been a customer for over 4 years, no-nonsense, seamless, prompt customer support, highest recommendation; only downside: no access to OTC markets.
March 30, 2021
Unprompted review
Reply from DEGIRO
Hi Mitja,
Thank you for the 5-Star Review and the positive feedback!
Best,
DEGIRO
Excellent platform for basic tradings
Excellent platform for basic tradings, easy to handle, I am very satisfied.
March 5, 2021
Unprompted review
Reply from DEGIRO
Hello Mr. Kluger,
Thank you for the 5-Star Review and the positive feedback!
Best,
DEGIRO
very good broker
best broker for trading in US makets from the EU.
quick customer sevice.
February 28, 2021
Unprompted review
Reply from DEGIRO
Hello Domingo,
Thank you for the 5-Star Review and the positive feedback!
Best,
DEGIRO
Reply from DEGIRO
Hello Mr. Norz,
Thank you for the 5-Star Review and the feedback!
Best,
DEGIRO
Easy but trustful trading platform in…
Easy but trustful trading platform in Europe. I'm a long-term customer of Degiro and everything was fine so far. I would recommend it to every basic investor.
February 10, 2021
Unprompted review
Reply from DEGIRO
Dear Mr. Klaus,
Thank you for the 5-star review and your positive feedback about our platform.
Best,
DEGIRO
Has always worked well
Has always worked well and customer support is good. Spreads seem to be a bit wide though.
February 2, 2021
Unprompted review
Reply from DEGIRO
Hello Lorenz,
Thank you for your kind review. As an execution-only broker we are not responsible for the spreads on the exchanges, this is the responsibility of the market makers on the exchanges.
If you have any questions, suggestions or comments you know where to find us.
Kind regards,
Team DEGIRO
The best price which can you finde on…
The best price which can you finde on market. Support team very helpful. Everything works great till now.
January 19, 2021
Unprompted review
Reply from DEGIRO
Hello Milos,
Thank you for your kind review. If you have any questions, suggestions or comments you know where to find us.
Kind regards,
Team DEGIRO
Very clear and easy to handle
January 13, 2021
Unprompted review
Reply from DEGIRO
Hello Friedrich,
Thank you for the 5-Star review and the feedback about our platform.
Best,
DEGIRO
modern brokerage on a great platform
super platform, no running cost and very low tranactions cost, ,access to all relevants stocks, shares a stellar pool of ETFs - intuitive app and desktop platform that both get constantly improved
November 30, 2020
Unprompted review
Reply from DEGIRO
Dear Mr. Fisch,
Thank you for your positive feedback about our platform.
Best,
DEGIRO
You get what you pay for
I have been trying to transfer my portfolio for weeks now since Degiro can "no longer accept" me as a customer due to tax reasons. I handed in all documents right away and I was assured that the transfer was going to be complete before the US election. One day before the election they froze my positions, neither was I able to sell nor buy any of my stocks, and informed me that the transfer will be finished by the end of the week. I have called and emailed them almost every day and NOTHING happened. Horrible customer service, little to no response to my follow up emails and a disgrace of a transfer department.
Might be cheap, but you get what you pay for.
November 5, 2020
Unprompted review
Reply from DEGIRO
Hello,
Thanks for the review and the feedback to us. We do take it very seriously.
We would be happy to explain the reason for the sometimes very long waiting times for portfolio transfers. Despite the advanced digitalization of financial transactions, it is unfortunately not possible to transfer securities at the push of a button. A securities account transfer can certainly take a long time. The processing time depends not only on DEGIRO, but also on the cooperation of the recipient institution and the securities depositories. In some cases, other agencies are also involved in the transfer process.
We do apologize if it took longer than promised but as we said disruptions that lead to an extended waiting time do not necessarily come from DEGIRO and that is why we normally are not able to give any exact dates when a transfer will be completed.
We can promise that in all our actions and processes we try to complete them as fast as possible and that we are constantly working to reduce the time of a portfolio transfer as much as possible to make this step faster and smoother for our customers.
Unfortunately I can not see your personal case so if you would like to get a personal response to your case you can send an email to kundenservice@degiro.de referring to your post and we will get back to you as soon as possible.
Greetings,
DEGIRO
For your market News
For your market News. Excellent people are working there.
Wishes from Vienna!
November 4, 2020
Unprompted review
Reply from DEGIRO
Guten Tag,
vielen Dank für das tolle Feedback!
Viele Grüße,
DEGIRO
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